If a problem occurs ...
22
If a problem occurs ...
Problem
Possible cause
Solution
No operation
indicator –
headset cannot
be switched on
The battery pack is flat.
Recharge the battery pack
(see page 8).
No audio signal
when the audio
cable is
connected
The jack plug of the
audio cable is not
properly connected.
Check the connection to your
audio source (see page 15).
No audio signal
during
Bluetooth
connection
The headset is switched
off.
Switch the headset on
(see page 11).
The headset is not
paired with an audio
source.
Check if the headset is paired.
If necessary, pair the headset
with the audio source again
(see page 13).
The
Bluetooth
function
on the headset is
switched off.
Switch the
Bluetooth
function
on the headset on (see page 16).
The audio cable is
connected to the
headset.
The connection of the audio cable
automatically switches off the
Bluetooth
connection. Remove the
audio cable and then switch the
Bluetooth
function on again
The volume is adjusted
too low.
Increase the volume
(see page 16).
Headset cannot
be paired
The pairing does not
work.
Check if the audio source supports
the A2DP profile.
If not, use one of the optional
dongles.
The audio source is
switched off.
Switch the audio source on
(see page 12).
Headset does
not react to any
button press
The operation of the
headset is faulty.
Remove the battery pack
from the headset. Reinsert the
battery pack into the headset.
Switch the headset on again.
Bluetooth
connection is
suddenly
interrupted
The
Bluetooth
button
has been pressed too
long.
Switch the
Bluetooth
function on