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FAQs: PC 163D & 333D
Q: The sound is choppy or clicks when I play a game.
A: To generate the full surround sound experience, the USB host on your PC has to provide large amounts
of data to 3D G4ME1. If you have other devices connected to the same USB host, the total amount of data
may exceed the capacity of the host, resulting in sound loss. To resolve this issue, please allocate your USB
devices to different ports until the problem stops. As a rule, we recommend plugging 3D G4ME1 directly
into the computer rather than USB ports on a keyboard or monitor. Similarly, we don’t recommend
unpowered hubs. In general, it’s best to connect the 3D G4ME1 directly to your computer’s main USB port.
Q: The microphone isn’t working. What’s wrong?
A: Please check that 3D G4ME1 is selected as the default recording device.
(
http://www.senncom.com/faqs
)
Also, please check your game settings and make sure that the microphone is enabled. For some games,
you’ll need to press a key on the keyboard to open the microphone. (Please consult game documentation
for the correct settings.)
Q: I do not have a right click menu where I can select the speaker setting.
A: Please make sure that you have installed the latest driver. Please uninstall the existing driver from the
Windows program un-install menu. Unplug 3D G4ME1 and re-install the newest driver from
(
www.senncom.com/download
), then follow the instructions. When the installation is complete, select the
5.1 or 7.1 speaker setting – and enjoy surround sound.
Summary of Contents for 3D G4ME 1
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