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Technical Bulletin CS-15-07 

PIVOT Recommended Software Update 
Procedures 

This technical bulletin explains how to update the software on your PIVOT handsets most 
efficiently and easily. 

System Affected 

Spectralink 87-Series Wireless Handsets - PIVOT 

Description 

Spectralink PIVOT handsets utilize the Android operating system and provide a number of 
methods for updating the software. Because of the Android operating system there are some 
considerations that need to be accounted for when attempting to update handsets.  

Spectralink introduced the Android version known as KitKat in release 1.3. Prior releases of 
software used the Android version known as JellyBean. Because of the differences in these two 
Android software releases there are some underlying steps needed for software updates.  

Any handset that is running version 1.0 or 1.1 will need to be updated to version 1.2 before 
being updated to version 1.3. In order to update to the 1.4 release phones must first be on the 
1.3 release. This has the potential to create several update steps in order to get your handsets 
onto the most recent versions of software. Figure 1 below provides a diagram of the software 
versions you must step through to update your handsets. 

Summary of Contents for Pivot 87 Series

Page 1: ...andsets Spectralink introduced the Android version known as KitKat in release 1 3 Prior releases of software used the Android version known as JellyBean Because of the differences in these two Android software releases there are some underlying steps needed for software updates Any handset that is running version 1 0 or 1 1 will need to be updated to version 1 2 before being updated to version 1 3...

Page 2: ...Your CMS is able to support two different software versions which helps you update your handsets more rapidly If you look at the Over The Air Configuration in your CMS you will see the following when you have multiple software versions available see Figure 2 Figure 2 There are situations where you may need to have up to three different versions of software available in order to update your handset...

Page 3: ...let s turn on the wireless so we can do the rest of our configuration steps Click on Wi Fi at the top and either select the SSID for your network or press the to add a new one Once you ve connected to the WLAN back up one screen to the Admin settings and scroll to the bottom of the list Under the System section press System update Here we ll enter the Server Address as an IP address This will be e...

Page 4: ...be your alternative HTTP server Then you simply start the update again Once it s finished and the phones has rebooted you simply go back into Admin Settings and change the System Update server address back to the CMS IP address and start the update for the last time I realize this all seems like a lot of steps to get a phone updated but just remember that consumer Android devices live by the same ...

Page 5: ...an error message write failed ENOSPC No space left on device If you encounter this error it is an indication that the phone is on version 1 2 and trying to update to 1 4 Check the version you have on your update server to ensure you are trying to download version 1 3 instead Note When performing software updates from 1 3 to version 1 4 or later you may want to consider performing a reset to factor...

Page 6: ... navigate to the top level of the site you want to manage and right click Hover over Manage Web Site and then select Advance Settings In the dialogue box that opens expand Connection Limits and change Connection Time out to the new value and click OK If you need assistance with installing or configuring your PIVOT handsets please contact your Spectralink Authorized Reseller or Spectralink Distribu...

Page 7: ...pectralink Corporation has prepared this document for use by Spectralink personnel and customers The drawings and specifications contained herein are the property of Spectralink and shall be neither reproduced in whole or in part without the prior written approval of Spectralink nor be implied to grant any license to make use or sell equipment manufactured in accordance herewith Spectralink reserv...

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