Frequently Asked Questions:
1. Can I use my Smart Plug simultaneously with other
Sengled Smart devices?
Yes, it works with Sengled Smart LED bulbs and
devices that use the Sengled Smart Hub. Sengled
Smart Plug E1C-NB7 also works as a ZigBee router
device and can connect other end devices with
Sengled Smart Hub. For the latest Sengled Smart
Device selection, please check out sengled.com.
2. What should I do if my Sengled Smart Hub can’t be
found when I try to add my Smart Plug device?
Please check the Wi-Fi settings of your cell-phone. It
has to be on the same Wi-Fi network as your Smart
Hub. Also make sure your smart plug is on pairing
mode.
3. What should I do if my Smart Plug is unresponsive?
Please confirm the following before reattempting to
connect:
1) the outlet has power.
2) the Hub has power by checking that the Power
“ ” and Internet Connection “ ” indicator lights
are on.
3) the hub is online via the Sengled Home app.
4) the Plug is within range of the Hub. If not, please
move your Plug within 15 feet.
4. What do the color codes of the LED's indicator
mean?
4
Smart Plug Status
Pairing mode
Paired successful
Reset successful
Paired with Power on
Paired with Power off
LED indicator status
Red, slowly pulse
Purple 3times, quickly pulse
Purple 5times, quickly pulse
Blue
Off
