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Sencore MRD 3187B, User Manual

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MRD 3187B User Manual 

 

Page 71 

    

SDI Anlg Video 2-1   

 Video 
►HD SDI VANC Assign 

 SD SDI VANC Assign 

   SDI VANC 1-1       

 ADP 
►  EIA-608CC:Disabled 

 

Line:9 

    

SDI Anlg Video 2-1   

 Video 
 HD SDI VANC Assign 

►SD SDI VANC Assign 

   SDI VANC 1-1       

 ADP 
►  EIA-608CC:Disabled 

 

Line:9 

    

SDI Anlg Video 2-1   

►CMPST VBI Assignment 
 HD Genlock Offset 

 SD Genlock Offset 

 

   Cmpst VBI 2-1      

NTSC 

► Line21 CC: Enabled 

HD SDI VANC Embedding 

1.

 

Use the 

 and 

 buttons to move the cursor 

to, “

HD SDI VANC Assign

,” then press the 

 button to view the Status screen. 

2.

 

Press the 

 button once more to display the 

Edit menu. 

3.

 

Use the 

 and 

 buttons to move the cursor 

to the desired type of closed captioning (

EIA-

608CC: or EIA-708CC:

), then press the 

 

button. 

4.

 

Use the 

 and 

 buttons to choose 

“

Enabled or Disabled

” then select the 

“Line” on which to embed the captioning.  Press 
the 

 button to save the selection. 

SD SDI VANC Embedding 

1.

 

Use the 

 and 

 buttons to move the cursor 

to, “

SD SDI VANC Assign

,” then press the 

 button to view the Status screen. 

2.

 

Press the 

 button once more to display the 

Edit menu. 

3.

 

Use the 

 and 

 buttons to move the cursor 

to the desired type of closed captioning (

EIA-

608CC: or EIA-708CC:

), then press the 

 

button. 

4.

 

Use the 

 and 

 buttons to choose 

“

Enabled or Disabled

” then select the 

“Line” on which to embed the captioning.  Press 
the 

 button to save the selection. 

Composite VBI Assignment 

To setup Line 21 Closed Captions on the Composite 
output of this card use the following steps: 

1.

 

Use the 

 and 

 buttons to move 

the cursor to, “Cmpst VBI 

Assignment,” then press the 

 

button. 

1.

 

To Enable or Disable “

Line 21 CC” pre

ss 

the 

 

button on the selected option. 

2.

 

Then use the 

 

and 

 

buttons to toggle 

between 

Enabled

 and 

Disabled

. 

3.

 

Press the 

 

button to save changes. 

Summary of Contents for MRD 3187B

Page 1: ...Revision 4 0 July 2009 ATLAS Modular Receiver Decoder MRD 3187B User Manual Form 7632B ...

Page 2: ... may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his or her own expense Shielded cables must be used with this unit to ensure compliance with the Class A FCC limits Warning Changes or modifications to this unit not expressly approve...

Page 3: ...re that all points of connection are secure to the chassis and that protective covers are in place and secured with fasteners Never work alone when working in hazardous conditions Always have another person close by in case of an accident Always refer to the manual for safe operation If you have a question about the application or operation call SENCORE for assistance Never allow your equipment to...

Page 4: ... Mount Clips 6 Four 4 Rack Mount Screws 7 Third Wire Ground Warning Note If any option cables were ordered with the MRD 3187B they will be included in the box as well If any of these items were omitted from the packaging of the MRD 3187B please call 1 800 SENCORE to obtain a replacement 4 AC Power Cable 5 Rack Mount Clips 6 Rack Mount Screws 3 Warranty Registration Card 2 Declaration of Conformity...

Page 5: ...Factory Configurations The MRD 3187B is an extremely versatile piece of equipment and in order to further expand its capabilities its internal setup can be factory configured in a number of different ways Configuration 1 Config 1 No Decoder This configuration slaves the internal backplanes to one another but provides no decoded video output The placement of input cards can be in both RDS1 and RDS2...

Page 6: ...on 1 no decoder units in the in the rack space of one MRD One input per RDS can be active Configuration 2 Config 2 Single Decoder This configuration utilizes the internal backplanes independent from one another This configuration operates identical to a configuration 1 unit except for input cards placed in RDS2 Slots 2 2 2 3 2 4 cannot be decoded A popular use of this configuration is to place an ...

Page 7: ...A 19 3 3 SERIAL TRANSPORT STREAM I O DVB ASI SMPTE 310M OPTION 8702 19 3 4 HIGH BIT RATE ASI INPUT OPTION 8703 19 3 5 VIDEO OUTPUT 2 SD SDI 1 COMPOSITE OPTION 8704A 8704B 19 3 6 VIDEO OUTPUT 2 HD SDI 1 RGBHV YPBPR OPTION 8705 8705A 19 3 7 VIDEO OUTPUT 1 RGBHV YPBPR 1 COMPOSITE OPTION 8706A 19 3 8 AUDIO OUTPUT DOLBY E AES DIGITAL ANALOG OPTION 8707A 20 3 9 VIDEO OUTPUT 2 HD SH SDI 1 RGBHV YPBPR COM...

Page 8: ...ION 8730A 8732 109 4 19 MPEG DECODER WITH GENLOCK 1 VIDEO 4 AUDIO OPTION 8733 118 4 20 MPEG 2 MPEG 4 DECODER WITH GENLOCK 1 VIDEO 2 AUDIO OPTION 8731A 8734 127 4 21 NETWORK SETUP 136 4 22 SMPTE 333M CONFIGURATION 138 4 23 ACTIVE ERRORS 138 4 24 PASSWORD 139 4 25 EVENT LOG 140 4 26 SCTE35 TO SCTE104 SETUP 141 4 27 FEATURE LICENSING 143 SECTION 5 USING THE WEB CLIENT TO CONFIGURE THE MRD 3187B 145 5...

Page 9: ...MRD 3187B User Manual Page 8 This Page Intentionally Left Blank ...

Page 10: ...MRD 3187B User Manual Page 9 Section 1 Getting Started Introduction This section includes the following topics 1 1 INSTALLATION 10 1 2 QUICK START GUIDE 11 1 3 MAINTENANCE 11 ...

Page 11: ...nstall the MRD 3187B into a rack use the following steps 1 Determine the desired position in the rack for the MRD 3187B making sure that the air intake on the front of the unit and the exhausts on the sides of the unit will not be obstructed 2 Insert the rack mount clips into place over the mounting holes in the rack 3 Slide the MRD 3187B into position in the rack 4 Secure the MRD 3187B to the rac...

Page 12: ... battery supply circuit Failure to include an over current protective device could cause damage to the MRD 3187B personnel or property 1 2 Quick Start Guide Quick Start To get the MRD 3187B up and running there is a few things that need to be done 1 Select the desired input as active 2 Setup the decoder with the proper PIDs 3 Setup the desired output s The easiest way to set these options up is to...

Page 13: ...MRD 3187B User Manual Page 12 This Page Intentionally Left Blank ...

Page 14: ...s section includes an overview of the MRD 3187B 2 1 FRONT OF UNIT 14 2 2 REAR OF UNIT 14 2 3 FRONT PANEL DISPLAY LAYOUT 14 2 4 FRONT PANEL INDICATORS 14 2 5 INPUT ERROR LOGIC 15 2 6 DECODER ERROR LOGIC 15 2 8 FAN ERROR LOGIC 16 2 9 SNMP TRAPS 16 2 10 INPUT OUTPUT SLOT ORGANIZATION 16 ...

Page 15: ...n changed the button must be pressed again before the change takes effect on the unit Pressing the button will leave an edit mode without changes taking effect 1 Icons indicate which control buttons are currently valid for entry 2 Screen title 3 Cursor shows which line is active 4 When editing active character or item is highlighted 2 4 Front Panel Indicators The MRD 3187B has four internal error ...

Page 16: ...the INPUT LED to illuminate 2 6 Decoder Error Logic The decoder error indicator is based on the decoder s ability to decode what the user has requested The input status will be alarmed differently depending on the current decoding mode In Auto Mode the decoder status will be good unless the Video or Audio decoders cannot decode a stream For example a stream defines program 4 to have video on PID 5...

Page 17: ...s Temperature Status Decoder Status Input Status and IP Receive Group Whenever any item changes state a trap is sent to the configured host 2 10 Input Output Slot Organization The MRD 3187B s modular design allows many different input output configurations An indexing system is used to identify module slots for configuration and monitoring reference The bottom row of slots is numbered 1 1 through ...

Page 18: ... OPTION 8704A 8704B 19 3 6 VIDEO OUTPUT 2 HD SDI 1 RGBHV YPBPR OPTION 8705 8705A 19 3 7 VIDEO OUTPUT 1 RGBHV YPBPR 1 COMPOSITE OPTION 8706A 19 3 8 AUDIO OUTPUT DOLBY E AES DIGITAL ANALOG OPTION 8707A 20 3 9 VIDEO OUTPUT 2 HD SH SDI 1 RGBHV YPBPR COMPOSITE OPTION 8708 20 3 10 DUAL INPUT DVB S DVB S2 RECEIVER OPTION 8710 8710A 20 3 11 DUAL INPUT ASM RECEIVER OPTION 8711 20 3 12 VIDEO OUTPUT 2 HD SD ...

Page 19: ...MRD 3187B User Manual Page 18 ...

Page 20: ...b s MPTS on ASI This card is equipped with a passive loop through to allow the TS to be passed through the card without altering the stream The loop through on this card cannot be used to output a TS from a different input card When the loop through output is not in use it should be terminated with a 75 Ohm terminator 3 5 Video Output 2 SD SDI 1 Composite Option 8704A 8704B A standard definition v...

Page 21: ...or demodulation of KU band or C band DVB S QPSK signals or DVB S2 QPSK 8PSK signals The symbol rate ranges from 1MSym s to 45MSym s for DVB S and 1 30MSym s for DVB S2 This card does not provide any power to the dish LNB The Input LED will only illuminate if the card detects frequency symbol rate FEC lock Carrier Lock and TS sync Sync Lock The card provides A and B inputs which may be independentl...

Page 22: ...ctionality of the 8722 option card as well 3 17 MPEG over IP Input Output Option 8725 This card is a dual purpose card in that it can receive and or transmit from the internal TS bus MPEG over IP Up to two multicasts can be subscribed to allowing for a backup multicast to be chosen and three mirrored multicasts can be transmitted to allow for redundancy 3 18 Dual MPEG over IP Input UDP Output Opti...

Page 23: ...MRD 3187B User Manual Page 22 This Page Intentionally Left Blank ...

Page 24: ...8706A 44 4 7 AUDIO OUTPUT DOLBYE AES DIGITAL ANALOG OPTION 8707A 51 4 8 DUAL VIDEO OUTPUT 2 SDI 1 RGBHV YPBPR COMPOSITE OPTION 8708 53 4 9 DUAL INPUT DVB S DVB S2 RECEIVER OPTION 8710 8710A 60 4 10 DUAL INPUT ASM RECEIVER OPTION 8711 64 4 11 VIDEO OUTPUT 2 HD SD SDI 1 RGBHV YPBPR COMP OPTION 8712 68 4 12 GPIO MODULE 8713 73 4 13 RELAY AND DPI TRIGGER OPTION 8714 75 4 14 DUAL INPUT COFDM RECEIVER O...

Page 25: ... cable bands of FCC cable IRC and HRC Input Control To enable this card as an input use the following steps 1 Press the button Note For Configuration 2 units select RDS1 or RDS2 then press 2 Select Active Input then press the button 3 Press twice to change the active input and use the and buttons to select the input to make active and press the button to save the changes Configure Input 1 Press th...

Page 26: ...tion then press the button 2 Use the and buttons to choose the appropriate modulation type 8VSB QAM64B QAM256B then press the button to save the selection Channel Bands 1 Use the and buttons to move the cursor to Air CATV then press the button 2 Use the and buttons to choose the appropriate channel band OffAir Cable FCC Cable HRC Cable IRC then press the button to save the selection Set Low Signal...

Page 27: ...f the low signal alarm threshold 30dBmV 40dBmV then press the button to save the selection 3 Use the and buttons to move the cursor to MER then press the button 4 Use the and buttons to select the column to edit and use the and buttons to set the value of the low MER alarm threshold 0dB 40dB then press the button to save the selection ...

Page 28: ...ut must be 19 39Mb sec The output jack on this card is an active loop through i e a re serialized TS The output will be the same type that the input is set for e g 310M or ASI The card can be used to provide an ASI TS output from another type of input on the unit e g 8VSB Input Control To enable this card as an input use the following steps 1 Press the button Note For Configuration 2 units select ...

Page 29: ... the button again to display the Edit screen for the ASI 310M card 6 Use the and buttons to move the cursor to Selected I O then press the button 7 Use the and buttons to change the selection to yes then press the button Input Type 1 Use the and buttons to move the cursor to Type then press the button 2 Use the and buttons to select the appropriate input ASI 310M then press the button to save the ...

Page 30: ...ovide a TS output from another TS input on the unit Input Control To enable this card as an input use the following steps 1 Press the button Note For Configuration 2 units select RDS1 or RDS2 then press 2 Select Active Input then press the button 3 Press twice to change the active input and use the and buttons to select the input to make active and press the button to save the changes Configure In...

Page 31: ...MRD 3187B User Manual Page 30 6 Press the button one more time 7 Use the and buttons to change the selection to yes then press the button ...

Page 32: ...se Reference when used with Genlock and the 8731 Genlock decoder Output Control 1 Press the button Note For Configuration 2 units select RDS1 or RDS2 then press 2 Use the and buttons to move the cursor to the SD Video card of the specific slot e g 1 1 Notice the location diagram in the upper right corner of the screen changes as the cursor moves by each card Video Settings 1 Use the and buttons to...

Page 33: ...ton 2 Use the and buttons to set the desired SDI clock mode Pass on Fail Squelch then press the button to save the selection Video Format 1 Use the and buttons to move the cursor to Format then press the button 2 Use the and buttons to select the appropriate format then press the button to save the selection 720x480i 4x3 29 97 720x480i 16x9 29 97 720x576i 16x9 25 00 720x576i 4x3 25 00 Display Mode...

Page 34: ...the and buttons to move the cursor to SDI VANC Assignment then press the button to view the Status screen 2 Press the button once more to display the edit menu 3 Use the and buttons to move the cursor to the desired ancillary data type then press the button 4 Use the and buttons to choose Enabled or Disabled then press the button to save the selection 5 Use the and buttons to select Line and press...

Page 35: ...am video 1 Use the and buttons to move the cursor to Overlay then press the button Type of Overlay 1 Use the and buttons to move the cursor to Type then press the button 2 Use the and buttons to select which overlay to display Table Closed Caption Service Off then press the button to save the selection Overlay Closed Caption Note This menu changes depending upon which overlay is set in Type of Ove...

Page 36: ... then press the button 2 Use the and buttons to select which DTVCC Srvc to display on the overlay 1 7 then press the button to save the selection Overlay Table Note This menu changes depending on which overlay is set in Type of Overlay above 1 Use the and buttons to move the cursor to Overlay then press the button 2 Use the and buttons to select the appropriate type of overlay PSI PAT PSI PMT PSIP...

Page 37: ... appropriate offset then press the button to save the selection See Appendix E for UTC values Overlay Service Note This option only displays the Service Info Small Format Display To setup the MRD 3187B to output a Small Format Display use the following steps 1 Use the and buttons to move the cursor to Small Format Disp then press the button 2 Press the button again to change the settings Format 1 ...

Page 38: ... Location Top Lt SFD Location 1 Use the and button to move the cursor to Location and then press the button 2 Use the and buttons to select one of the following options Top Lt Mid Lt Btm Lt Top Rt Mid Rt Btm Rt Top Ctr Mid Ctr Btm Ctr 3 Press the button to save the settings ...

Page 39: ...press 2 Use the and buttons to move the cursor to the HD Video card of the specific slot e g 2 1 Notice the location diagram in the upper right corner of the screen changes as the cursor moves by each card Video Settings 1 Use the and buttons to move the cursor to Video then press the button to display the Video Status screen for the video output card 2 Press the button again to display the Edit s...

Page 40: ...98 1280x720p 16x9 50 00 1920 1080p 16 9 24 00 1280x720p 16x9 59 94 1920 1080p 16 9 25 00 1280x720p 16x9 60 00 1920 1080p 16 9 29 97 1920 1080p 16 9 30 00 indicates that this setting is only available for the 8730A 8732 Note If either 480i or 576i video format is used the HD SDI outputs are turned off and only the analog output is enabled Analog Output Format Note If this setting is set incorrectly...

Page 41: ...llow Cyan Green Magenta Red Blue then press the button to save the selection VANC Embedding 1 Use the and buttons to move the cursor to SDI VANC Assignment then press the button to view the Status screen 2 Press the button once more to display the edit menu 3 Use the and buttons to move the cursor to the desired ancillary data type then press the button 4 Use the and buttons to choose Enabled or D...

Page 42: ...en press the button to save the selection Overlay Closed Caption Note This menu changes depending on which overlay is set in Type of Overlay above 1 Use the and buttons to move the cursor to Overlay then press the button 2 Use the and buttons to select the appropriate type of overlay NTSC DTVCC OFF then press the button to save the selection Closed Caption Number NTSC Note This option will only be...

Page 43: ...y then press the button 2 Use the and buttons to select the appropriate type of overlay PSI PAT PSI PMT PSIP MGT PSIP STT PSIP TVCT PSIP EIT PSIP EPG then press the button to save the selection Screen Interaction This mode allows the user to page through the on screen PSI PSIP tables Note This option will only be available if the type of overlay is set to Table 1 Use the and buttons to move the cu...

Page 44: ...change the settings Format 1 While the cursor is on Format press the button to change the display format 2 Use the and buttons to change from any of the following settings 720x480i 16x9 29 97 1920x1080i 16x9 25 00 720x480i 4x3 29 97 1920x1080i 16x9 29 97 720x576i 16x9 25 00 1920x1080i 16x9 30 00 720x576i 4x3 25 00 1920x1080p 16x9 23 98 1280x720p 16x9 50 00 1920x1080p 16x9 24 00 1280x720p 16x9 59 9...

Page 45: ...s select RDS1 or RDS2 then press 2 Use the and buttons to move the cursor to the Anlg Video card of the specific slot e g 1 1 then press the button Notice the location diagram in the upper right corner of the screen changes as the cursor moves by each card Video Settings 1 Use the and buttons to move the cursor to Video then press the button to display the Video status screen for the video output ...

Page 46: ...i 16x9 25 00 720x576i 4x3 25 00 1920x1080i 16x9 29 97 1280x720p 16x9 50 00 1920x1080i 16x9 30 00 Analog Output Format Note If this setting is set incorrectly when using an RGB monitor the image will appear green If this setting is set incorrectly when using a Component monitor there will be no video on the monitor 1 Use the and buttons to move the cursor to Anlg Out then press the button 2 Use the...

Page 47: ...or to Auto AFD then press the button 2 Use the and buttons to select the appropriate mode Enabled or Disabled then press the button to save the selection Raster Color 1 Use the and buttons to move the cursor to Raster Color then press the button 2 Use the and buttons to select the desired raster color Black White Yellow Cyan Green Magenta Red Blue then press the button to save the selection Compos...

Page 48: ...pe then press the button 2 Use the and buttons to select which overlay to display Table Closed Caption Service OFF then press the button to save the selection Overlay Closed Caption Note This menu changes depending on which overlay is set in Type of Overlay above 1 Use the and buttons to move the cursor to Overlay then press the button 2 Use the and buttons to select the appropriate type of overla...

Page 49: ... button to save the selection Overlay Table Note This menu changes depending on which overlay is set in Overlay 1 Use the and buttons to move the cursor to Overlay then press the button 2 Use the and buttons to select the appropriate type of overlay PSI PAT PSI PMT PSIP MGT PSIP STT PSIP TVCT PSIP EIT PSIP EPG then press the button to save the selection Screen Interaction This mode allows the user...

Page 50: ...etup the MRD 3187B to output a Small Format Display use the following steps 1 Use the and buttons to move the cursor to Small Format Disp then press the button 2 Press the button again to change the settings Format 1 While the cursor is on Format press the button to change the display format 2 Use the and buttons to change from any of the following settings 720x480i 16x9 29 97 1920x1080i 16x9 25 0...

Page 51: ... are turned off and only the analog output is enabled 3 Press the button to save the settings SFD Location 1 Use the and button to move the cursor to SFD Location and then press the button 2 Use the and buttons to select one of the following options Top Lt Mid Lt Btm Lt Top Rt Mid Rt Btm Rt Top Ctr Mid Ctr Btm Ctr 3 Press the button to save the settings ...

Page 52: ...r units for the same input Output Control 1 Press the button Note For Configuration 2 units select RDS1 or RDS2 then press 2 Use the and buttons to move the cursor to the Audio card of the specific slot e g 2 2 then press the button Notice the location diagram in the upper right corner of the screen changes as the cursor moves by each card 3 Press the button one more time to move from the Status s...

Page 53: ...to save the selection Note The X of Audio X in the step above will be 1 2 Off for a Configuration 1 Single Decoder unit or any Configuration 2 unit and it will be 1 2 3 4 Off for a Configuration 1 Dual Decoder unit Note The above steps apply to Analog Audio Ch2 as well Output Level 1 Use the and buttons to move the cursor to Level then press the button 2 Use the and buttons to select the desired l...

Page 54: ... cursor to the HD SD SDI Anlg Video card of the specific slot e g 2 1 Notice the location diagram in the upper right corner of the screen changes as the cursor moves by each card Video Settings 1 Use the and buttons to move the cursor to Video then press the button to display the Video Status screen for the video output card 2 Press the button again to display the Edit screen for the video output ...

Page 55: ...1920x1080p 16x9 29 97 1920x1080i 16x9 25 00 1920x1080p 16x9 30 00 1920x1080i 16x9 29 97 SDI Output Setup Follow the steps in this section to set the outputs to SD SDI and HD SDI 1 Use the and button to move the cursor to Output A then press the button 2 Use the and buttons to select the desired output format SD or HD then press the button to save the selection Note Repeat the steps above to change...

Page 56: ...lost 1 Use the and buttons to move the cursor to Raster Color then press the button 2 Use the and buttons to select the desired raster color Black White Yellow Cyan Green Magenta Red Blue then press the button to save the selection HD Settings 1 Use the and buttons to move the cursor to HD Settings then press the button to display the Status screen for the HD video output settings 2 Press the butt...

Page 57: ... SDI VANC Assign then press the button to display the status screen for the VANC 2 Press the button once more to enter the Edit screen ADP To enable items in the VANC and assign a line for each item use the following steps 1 Use the and buttons to move the cursor to the desired type of closed captioning EIA 608CC EIA 708CC TTX S2031M Source ID or 127 S2031M then press the button 2 Use the and butt...

Page 58: ...ion Video Loss Mode 1 Use the and buttons to move the cursor to Video Loss Mode then press the button 2 Use the and buttons to choose between Display Raster Disable Output then press the button to save the selection Auto AFD 1 Use the and buttons to move the cursor to Auto AFD then press the button 2 Use the and buttons to enable or disable AFD then press the button to save the selection SDI VANC ...

Page 59: ...M NTSC Waveforms To enable NTSC items use the following steps 1 Use the and buttons to move the cursor to Line21CC then press the button 2 Use the and buttons to enable or disable Line21CC then press the button to save the selection Note Repeat steps 1 2 above to change AMOL and TVG2x PAL Waveforms To enable PAL items use the following steps 1 Use the and buttons to move the cursor to TTX then pre...

Page 60: ...buttons to move the cursor to Line21CC then press the button 2 Use the and buttons to enable or disable Line21CC then press the button to save the selection Note Repeat steps 1 2 above to change AMOL and TVG2x PAL Waveforms To enable PAL items use the following steps 1 Use the and buttons to move the cursor to TTX then press the button 2 Use the and buttons to enable or disable TTX then press the ...

Page 61: ...d detects frequency symbol rate FEC lock Carrier Lock and TS sync Sync Lock The card provides A and B inputs which may be independently configured but only one may be used at a time Note This card does not provide power to the dish LNB Input Control To enable this card as an input use the following steps 1 Press the button Note For Configuration 2 units select RDS1 or RDS2 then press 2 Select Acti...

Page 62: ...e button 2 Use the and buttons to select which input to be active A B then press the button to save the selection Input A These settings correspond to the input on Source A DVB Mode The DVB S S2 card can receive either DVB S or DVB S2 transmission 1 Use the and buttons to move the cursor to DVB Mode then press the button 2 Use the and buttons to select either DVB S DVB S2 then press the button to ...

Page 63: ... the input on Source B DVB Mode The DVB S S2 card can receive either DVB S or DVB S2 transmission 1 Use the and buttons to move the cursor to DVB Mode then press the button 2 Use the and buttons to select either DVB S DVB S2 then press the button to save the selection Frequency B The DVB S S2 card tunes by the L band frequency rather than the transponder frequency or local oscillator value The L b...

Page 64: ...Symbol Rate B 1 Use the and buttons to move the cursor to Sym Rate then press the button 2 Use the and buttons to select the column to edit and use the and buttons to change the symbol rate Note 1 45MSymbols s for DVB S and 1 30MSymbols s for DVB S2 3 Then press the button to save the selection ...

Page 65: ...s This card does not provide any power to the dish LNB The Input LED will only illuminate if the card detects frequency symbol rate FEC lock Carrier Lock and TS sync Sync Lock The card provides A and B inputs which may be independently configured but only one may be active at a time Note This card does not provide power to the dish LNB Input Control To enable this card as an input use the followin...

Page 66: ...k of the card will be active 1 Use the and buttons to move the cursor to Source then press the button 2 Use the and buttons to select which input to be active A B then press the button to save the selection Input A These settings correspond to the input on Source A Modulation Type The ASM card can receive DVB QPSK 1 2 2 3 3 4 5 6 7 8 Adv QPSK 1 2 2 3 3 4 5 6 7 8 and 8 PSK 2 3 3 4 2 05 3 4 2 10 3 4...

Page 67: ...tunes saving the user time and possible miscalculation errors Follow the steps below to change the offset or set to zero for manual calculation 1 Use the and buttons to move the cursor to LO Off then press the button 2 Use the and buttons to select the column to edit and use the and buttons to change the Local Oscillator Offset then press the button to save the selection Symbol Rate A 1 Use the an...

Page 68: ...press the button 2 Use the and buttons to select the column to edit and use the and buttons to change the frequency 950MHz 2150MHz then press the button to save the selection Local Oscillator Offset The ASM card offers an offset for the Local Oscillator frequency This means that the MRD will calculate the actual frequency in which the card tunes saving the user time and possible miscalculation err...

Page 69: ...to the HD Video card of the specific slot e g 2 1 Notice the location diagram in the upper right corner of the screen changes as the cursor moves by each card Video Settings 1 Use the and buttons to move the cursor to Video then press the button to display the Video Status screen for the video output card 2 Press the button again to display the Edit screen for the video output card Select Format S...

Page 70: ...to SD SDI and HD SDI 1 Use the and button to move the cursor to Output 1 then press the button 2 Use the and buttons to select the desired output format SD or HD then press the button to save the selection Note Repeat the steps above to change to the desired output setting for Output 2 3 Use the and button to move the cursor to SDI Clk then press the button 4 Use the and buttons to select the desi...

Page 71: ...e the and buttons to move the cursor to Disp Mode then press the button 2 Use the and buttons to select the desired output size Letterbox Cropped then press the button to save the selection SD Mode 1 Use the and buttons to move the cursor to SD Mode then press the button 2 Use the and buttons to select the desired output size Letterbox Cropped Anamorph then press the button to save the selection R...

Page 72: ...select the Line on which to embed the captioning Press the button to save the selection SD SDI VANC Embedding 1 Use the and buttons to move the cursor to SD SDI VANC Assign then press the button to view the Status screen 2 Press the button once more to display the Edit menu 3 Use the and buttons to move the cursor to the desired type of closed captioning EIA 608CC or EIA 708CC then press the butto...

Page 73: ...deo will restore but will not be Genlocked until the Genlock signal is restored Note This mode is only available if the unit is equipped with an 8733 decoder as well as the 8712 video output card 1 Use the and buttons to move the cursor to HD Genlock Offset then press the button Note To setup the SD Genlock Offset select the SD Genlock Offset instead Vertical 1 Use the and buttons to move the curs...

Page 74: ...act closure from a receiver getting DTMF analog cue tones and output an embedded SCTE104 message in the SDI output use the following steps 1 Press the button 2 Use the and buttons to move the cursor to GPIO Module then press the button 3 Use the and buttons to move the cursor to Input 1 then press the button 4 Use the and buttons to move the cursor to Input 1 then press the button 5 Use the and bu...

Page 75: ...and then press the button 4 Use the and buttons to move the cursor to the desired field to edit and then press the button to edit 5 Use the and buttons to choose the desired values and then press the button to save the selection Note Use steps 4 5 to edit all Splice Req variables Note The aforementioned steps apply to the configuration of Splice Req 2 4 as well Pinout 1 GND 2 Logic Input 1 3 Logic...

Page 76: ...n order to utilize the new DPI Trigger output feature Use the following steps to configure the DPI Trigger Event and map the DPI Trigger Event to a relay contact output 1 Press the button 2 Use the and buttons to select Splice Requests and press the button Choose Splice Rec 1 Splice Req 2 etc and then press the button 3 Use the and and the and buttons to set the AS Index to the desired amount and ...

Page 77: ...and buttons to select either High or Low and then press the button 6 Use the and buttons and the and buttons to select the desired offset 2000 or leave set to default and then press the button Override There are three options for this setting Off On and Auto If set to Auto the relay will operate as expected a DPI splice command will trigger the Active State If Override is set to Off the relay will...

Page 78: ...the indicated splice time before firing the relay pulse The splice_insert command is typically transmitted 4 to 5 seconds before the actual DPI insertion point In this case the Offset value can be used to cause the relay to be fired earlier negative offset or later positive offset than indicated by the splice_insert message A NOTE ABOUT MULTIPLE SPLICE COMMANDS SCTE35 allows the DPI inserter to se...

Page 79: ...enable this card as an input use the following steps 1 Press the button Note For Configuration 2 units select RDS1 or RDS2 then press 2 Select Active Input then press the button 3 Press twice to change the active input and use the and buttons to select the input to make active and press the button to save the changes Configure Input 1 Press the button Note For Configuration 2 units select RDS1 or ...

Page 80: ...ect which input to be active A B then press the button to save the selection Input A These settings correspond to the input on Source A Center Frequency A The COFDM card tunes to the center frequency of the channel to tune to 1 Use the and buttons to move the cursor to Center Freq then press the button 2 Use the and buttons to select the column to edit and use the and buttons to change the center ...

Page 81: ...nnel to tune to 1 Use the and buttons to move the cursor to Center Freq then press the button 2 Use the and buttons to select the column to edit and use the and buttons to change the center frequency 49MHz 861MHz then press the button to save the selection Channel Bandwidth B 1 Use the and buttons to move the cursor to Channel BW then press the button 2 Use the and buttons to change the channel ba...

Page 82: ...ig 2 each slot links to its respective RDS CAM Setup To setup the MRD 3187B to decrypt Conditional Access Streams use the following steps 1 Press the button to bring the display back to the RDS status screen 2 Press the button to access the RDS 1 Decoder Menu Note For Configuration 2 units all of the following instructions apply exactly the same except use the button to access the RDS 2 Decoder Me...

Page 83: ...ossible to decrypt more than one program at a time if the CAM module supports multiple program decrypting 1 Use the and buttons to move the cursor to Program then press the button 2 Use the and buttons to select the CAM then press the button to save the selection 3 To change the program to decrypt select Program1 then press the button 4 Use the and buttons to select the column to edit and use the ...

Page 84: ...nd three mirrored multicasts can be transmitted to allow for redundancy Menu Control This menu is used to setup the IP address Subnet Mask and Gateway for the MPEG IP card These settings need to be set to proper values for the network that the MRD 3187B is being used on These values can usually be obtained from the local network administrator 1 Press the button 2 Use the and buttons to move the cu...

Page 85: ...e Input then press the button 3 Press twice to change the active input and use the and buttons to select the input to make active and press the button to save the changes Configure Input 1 Press the button Note For Configuration 2 units select RDS1 or RDS2 then press 2 Select Input Modules and press the button 3 Use the and buttons to move the cursor to the MPEG IP card of the specific slot e g 1 ...

Page 86: ...icast and that stream disappears the unit will automatically switch over to the second receive group The only time the unit will go back to the first receive group is if it is forced back or if the second receive group disappears If the Group To Recv is set to either 1 or 2 the unit will always stay on that receive group regardless of if it is present or not 1 Use the and buttons to move the curso...

Page 87: ...d IGMP Report This option will send an unsolicited IGMP report to force a join operation 1 Use the and buttons to move the cursor to Send IGMP Report then press the button 2 Press the button one more time to send the report IGMP V3 Source Filter 1 Use the and buttons to move the cursor to IGMP V3 Src Filter then press the button to access the Edit screen Filter Mode 1 Use the and buttons to move t...

Page 88: ...lear all IP addresses in the filter list 1 Use the and buttons to move the cursor to Clear All then press the button 2 Press the button one more time to clear all the IP addresses in the list Receive 2 1 Use the and buttons to move the cursor to Receive 2 then press the button to access the Edit screen IP 1 Use the and buttons to move the cursor to IP then press the button 2 Use the and buttons to...

Page 89: ...d IGMP Report This option will send an unsolicited IGMP report to force a join operation 1 Use the and buttons to move the cursor to Send IGMP Report then press the button 2 Press the button one more time to send the report IGMP V3 Source Filter 1 Use the and buttons to move the cursor to IGMP V3 Src Filter then press the button to access the Edit screen Filter Mode 1 Use the and buttons to move t...

Page 90: ...ses in the list Forward Error Correction This setting lets the decoder know if it should be expecting FEC data with the active receive group If no FEC data is expected this setting can be disabled to allow multicasts closer together on the same IP 1 Use the and buttons to move the cursor to FEC then press the button 2 Use the and buttons to either Enable or Disable the setting then press the butto...

Page 91: ...then press the button 2 Press the button again to reset the counters Output Control To configure this card as an output use the following steps 1 Press the button Note For Configuration 2 units select RDS1 or RDS2 then press 2 Use the and buttons to move the cursor to the MPEG IP card of the specific slot e g 1 3 or 2 3 Notice the location diagram in the upper right corner of the screen changes as...

Page 92: ...the IP then press the button to save the selection Destination Port 1 Use the and buttons to move the cursor to Dest Port then press the button 2 Use the and buttons to select the column to edit and use the and buttons to change the destination port 1025 65536 then press the button to save the selection RTP 1 Use the and buttons to move the cursor to RTP then press the button 2 Use the and buttons...

Page 93: ...uttons to move the cursor to Dest Port then press the button 2 Use the and buttons to select the column to edit and use the and buttons to change the destination port 1025 65536 then press the button to save the selection RTP 1 Use the and buttons to move the cursor to RTP then press the button 2 Use the and buttons to enable or disable RTP then press the button to save the selection Transmit 3 To...

Page 94: ...n press the button 2 Use the and buttons to select the column to edit and use the and buttons to change the destination port 1025 65536 then press the button to save the selection RTP 1 Use the and buttons to move the cursor to RTP then press the button 2 Use the and buttons to enable or disable RTP then press the button to save the selection Global Transmit Settings 1 Use the and buttons to move ...

Page 95: ...buttons to change the columns value then press the button to save the selection Synchronization Source Setup Type 1 Use the and buttons to move the cursor to SSRC Setup then press the button 2 Use the and buttons select the desired type of SSRC Setup Auto User then press the button to save the selection Synchronization Source Setup Note This option will only be available if the SSRC SETUP is set t...

Page 96: ...ursor to Src Port then press the button 2 Use the and buttons to select the column to edit and use the and buttons to change the port 1025 65536 then press the button to save the selection IP Packets MPEG Frame This setting defines how many IP packets will be transmitted per MPEG frame 1 Use the and buttons to move the cursor to Packets Frame then press the button 2 Use the and buttons to specify ...

Page 97: ...nectors can be configured independently Menu Control This menu is used to setup the IP address Subnet Mask and Gateway for the MPEG IP card These settings need to be set to proper values for the network that the MRD 3187B is being used on These values can usually be obtained from the local network administrator 1 Press the button 2 Use the and buttons to move the cursor to MPEG IP NetCfg then pres...

Page 98: ...t Active Input then press the button 3 Press twice to change the active input and use the and buttons to select the input to make active and press the button to save the changes Configure Input 1 Press the button Note For Configuration 2 units select RDS1 or RDS2 then press 2 Select Input Modules and press the button 3 Use the and buttons to move the cursor to the MPEG IP card of the specific slot...

Page 99: ...n 3 Use the and buttons to Enable or Disable Receive then press the button to save the selection 4 Choose the physical connector Port1 or Port 2 then press the button IP 1 Use the and buttons to move the cursor to IP then press the button 2 Use the and buttons to select the column to edit and use the and buttons to change the IP then press the button to save the selection Note A Unicast or Multica...

Page 100: ... and buttons to select enable or disable then press the button to save the selection Null Stripped This setting is used to allow the MRD 3187B to receive a null stripped IP stream 1 Use the and buttons to move the cursor to Null Strip then press the button 2 Use the and buttons to select enable or disable then press the button to save the selection Synchronized Source Setup 1 Use the and buttons t...

Page 101: ... V3 Source Filter 1 Use the and buttons to move the cursor to IGMP V3 Src Filter then press the button to access the Edit screen Filter Mode 1 Use the and buttons to move the cursor to Filter Mode then press the button 2 Use the and buttons to select either Include or Exclude then press the button to save the selection Add IP 1 Use the and buttons to move the cursor to Add IP then press the button...

Page 102: ...er to setup the receive function of the second receive group 1 Use the and buttons to move the cursor to Receive 2 then press the button 2 Use the and buttons to move the cursor to Receive then press the button 3 Use the and buttons to Enable or Disable Receive then press the button to save the selection 4 Choose the physical connector Port1 or Port 2 then press the button IP 1 Use the and buttons...

Page 103: ...should be expecting FEC data with the active receive group If no FEC data is expected this setting can be disabled to allow multicasts closer together on the same IP 1 Use the and buttons to move the cursor to FEC then press the button 2 Use the and buttons to select enable or disable then press the button to save the selection Null Stripped This setting is used to allow the MRD 3187B to receive a...

Page 104: ...he selection Buffer 1 Use the and buttons to move the cursor to Buffer then press the button 2 Use the and buttons to select the column to edit and use the and buttons to change the Buffer then press the button to save the selection IGMP V3 Source Filter 1 Use the and buttons to move the cursor to IGMP V3 Src Filter then press the button to access the Edit screen Filter Mode 1 Use the and buttons ...

Page 105: ...ns to move the cursor to Clear All then press the button 2 Press the button one more time to clear all the IP addresses in the list Reset Counters This option will reset the counters on the status screen for the MPEG IP card 1 Use the and buttons to move the cursor to Reset Counters then press the button 2 Press the button again to reset the counters Output Control To configure this card as an out...

Page 106: ...screen 3 Use the and buttons to move the cursor to Transmit then press the button 4 Use the and buttons to change the selection to Enabled then press the button to save the selection 5 Choose the physical connector Port1 or Port 2 then press the button IP 1 Use the and buttons to move the cursor to IP then press the button 2 Use the and buttons to select the column to edit and use the and buttons ...

Page 107: ...ons to move the cursor to Packets Ip then press the button 2 Use the and buttons to select the column to edit and use the and buttons to change the number of packets per frame 1 7 then press the button to save the selection Differentiated Services 1 Use the and buttons to move the cursor to DiffServ then press the button 2 Use the and buttons to select the column to edit and use the and buttons to...

Page 108: ... and buttons to move the cursor to IP then press the button 2 Use the and buttons to select the column to edit and use the and buttons to change the IP then press the button to save the selection Destination Port 1 Use the and buttons to move the cursor to Dest Port then press the button 2 Use the and buttons to select the column to edit and use the and buttons to change the destination port 1025 ...

Page 109: ... change the number of packets per frame 1 7 then press the button to save the selection Differentiated Services 1 Use the and buttons to move the cursor to DiffServ then press the button 2 Use the and buttons to select the desired differentiated services Default AF11 AF12 AF13 AF21 AF22 AF23 AF31 AF32 AF33 AF41 AF42 AF43 EF then press the button to save the selection ...

Page 110: ...Ss or as one RDS with two decoders to enable four audio processors Decoder Setup To setup the MRD 3187B to be able to decode the incoming audio and video use the following steps 1 Press the button to bring the display back to the RDS status screen 2 Press the button to access the RDS 1 Decoder Menu Note For Configuration 2 units all of the following instructions apply exactly the same except use t...

Page 111: ...se the and buttons to move the cursor to PID Select then press the button 2 Use the and buttons to select either Manual or List then press the button to save the selection PCR 1 Use the and buttons to move the cursor to PCR PID then press the button 2 Use the and buttons to select the column to edit and use the and buttons to set the PID then press the button to save the selection Video 1 Use the ...

Page 112: ...it is equipped with a second decoder in Configuration 1 1 Use the and buttons to move the cursor to Audio3 PID then press the button 2 Use the and buttons to select the column to edit and use the and buttons to set the PID then press the button to save the selection Audio 4 PID Note This menu is only available if the unit is equipped with a second decoder in Configuration 1 1 Use the and buttons t...

Page 113: ...ton 2 Use the and buttons to select either manual or list then press the button to save the selection Program 1 Use the and buttons to move the cursor to Program then press the button 2 Use the and buttons to select the column to edit and use the and buttons to select the program then press the button to save the selection Audio 1 Index 1 Use the and buttons to move the cursor to Audio 1 Index the...

Page 114: ... buttons to select the column to edit then use the and buttons to select the desired PCR PID in the stream then press the button to save the PID Video PID 1 Use the and buttons to move the cursor to Video PID then press the button 2 Use the and buttons to select the column to edit then use the and buttons to select the desired Video PID in the stream then press the button to save the PID Video Typ...

Page 115: ...udio 2 PID 1 Use the and buttons to move the cursor to Audio2 PID then press the button 2 Use the and buttons to select the column to edit then use the and buttons to select the desired Audio PID in the stream then press the button to save the PID Audio 2 Type 1 Use the and buttons to move the cursor to Audio2 Typ then press the button 2 Use the and buttons to select the audio type on the PID chos...

Page 116: ...select the desired program number in the stream then press the button to save the selection Audio 1 Setup The following menus are used to setup the audio downmix settings Note Use the following instructions to setup Audio 1 4 if equipped 1 Use the and buttons to move the cursor to Audio 1 Setup then press the button 2 The current screen shows the status of the audio downmix settings press the butt...

Page 117: ...sable Dynamic Range then press the button to save the selection MRD 3187B Audio Explanation Audio Setup There are three primary modes of audio down mix operation for the 8730A 8732 decoder These settings only affect the signal if the digital output is set to PCM It will also affect those embedded audio channels that are set to a PCM Downmix as well as analog audio Note There are no gain changes if...

Page 118: ...nd left and right channels of any embedded stream set to PCM Custom 0 disregards the Dolby dialog normalization data and runs at a fixed gain Choosing RF as the compression mode will increase the gain by 11dB for the analog outputs AES digital outputs set to PCM and any embedded outputs set to PCM If you want to run with no processing then set User Custom 1 L R Disabled This will still allow gain ...

Page 119: ...dio streams Decoder Setup To setup the MRD 3187B to be able to decode the incoming audio and video use the following steps 1 Press the button to bring the display back to the RDS status screen 2 Press the or button to access the Decoder Menu Note With this Decoder card the MRD 3187B can only have one decoder so either of the or buttons will display the same decoder menu 3 Use the and buttons to mo...

Page 120: ... buttons to move the cursor to PID Select then press the button 2 Use the and buttons to select either Manual or List then press the button to save the selection PCR 1 Use the and buttons to move the cursor to PCR PID then press the button 2 Use the and buttons to select the column to edit and use the and buttons to set the PID then press the button to save the selection Video 1 Use the and button...

Page 121: ... 3 PID 1 Use the and buttons to move the cursor to Audio3 PID then press the button 2 Use the and buttons to select the column to edit and use the and buttons to set the PID then press the button to save the selection Audio 4 PID 1 Use the and buttons to move the cursor to Audio4 PID then press the button 2 Use the and buttons to select the column to edit and use the and buttons to set the PID the...

Page 122: ...ove the cursor to Audio 1 Index then press the button 2 Use the and buttons to select the desired audio then press the button to save the selection Audio 2 Index 1 Use the and buttons to move the cursor to Audio 2 Index then press the button 2 Use the and buttons to select the desired audio then press the button to save the selection Note Repeat the steps above to setup Audio 3 Index and Audio 4 I...

Page 123: ...mn to edit then use the and buttons to select the desired Video PID in the stream then press the button to save the PID Video Type 1 Use the and buttons to move the cursor to Video Type then press the button 2 Use the and buttons to select the video type on the PID chosen above then press the button Audio 1 PID 1 Use the and buttons to move the cursor to Audio1 PID then press the button 2 Use the ...

Page 124: ... Typ then press the button 2 Use the and buttons to select the audio type on the PID chosen above then press the button Note Repeat the steps above to setup Audio 3 PID and Typ as well as Audio 4 PID and Typ Auto Mode This mode should only be used if no PID information is known about the stream Auto Program Note This menu is only available if the Tune Mode is set to Auto 1 Use the and buttons to m...

Page 125: ... buttons to select the desired downmix type Monitor Transmission and User then press the button to save the selection Compression 1 Use the and buttons to move the cursor to Compress then press the button 2 Use the and buttons to select the desired compression RF Mode Line Mode Custom 0 Custom 1 then press the button to save the selection Downmix Note This menu is only user configurable if the Typ...

Page 126: ...lby dialog normalization data is followed No other parameters may set by the customer It is intended for monitoring of sources with only some peak limiting protection Selecting RF as the compression setting will add 11 dB of gain and the same processing as the Transmission mode to the analog outputs AES digital outputs set to PCM and any embedded outputs set to PCM The down mix is L R left only ri...

Page 127: ... check the audio output level set User Custom1 L R Disabled This will remove any signal processing in the down mix Set the digital service to be measured to PCM A test stream of 20dBFS will output from the digital services as 20dBFS If the analog channels are set to a gain setting of 7 the output should be 0 7 dBu plus or minus 0 5 dBu Each gain number increments or decrements approximately 2 5 dB...

Page 128: ...n ordering to act as two separate RDSs or as one RDS with two decoders to enable four audio processors Decoder Setup To setup the MRD 3187B to be able to decode the incoming audio and video use the following steps 1 Press the button to bring the display back to the RDS status screen 2 Press the button to access the RDS 1 Decoder Menu Note For Configuration 2 units all of the following instructions...

Page 129: ...se the and buttons to move the cursor to PID Select then press the button 2 Use the and buttons to select either Manual or List then press the button to save the selection PCR 1 Use the and buttons to move the cursor to PCR PID then press the button 2 Use the and buttons to select the column to edit and use the and buttons to set the PID then press the button to save the selection Video 1 Use the ...

Page 130: ...it is equipped with a second decoder in Configuration 1 1 Use the and buttons to move the cursor to Audio3 PID then press the button 2 Use the and buttons to select the column to edit and use the and buttons to set the PID then press the button to save the selection Audio 4 PID Note This menu is only available if the unit is equipped with a second decoder in Configuration 1 1 Use the and buttons t...

Page 131: ...ton 2 Use the and buttons to select either manual or list then press the button to save the selection Program 1 Use the and buttons to move the cursor to Program then press the button 2 Use the and buttons to select the column to edit and use the and buttons to select the program then press the button to save the selection Audio 1 Index 1 Use the and buttons to move the cursor to Audio 1 Index the...

Page 132: ... buttons to select the column to edit then use the and buttons to select the desired PCR PID in the stream then press the button to save the PID Video PID 1 Use the and buttons to move the cursor to Video PID then press the button 2 Use the and buttons to select the column to edit then use the and buttons to select the desired Video PID in the stream then press the button to save the PID Video Typ...

Page 133: ...udio 2 PID 1 Use the and buttons to move the cursor to Audio2 PID then press the button 2 Use the and buttons to select the column to edit then use the and buttons to select the desired Audio PID in the stream then press the button to save the PID Audio 2 Type 1 Use the and buttons to move the cursor to Audio2 Typ then press the button 2 Use the and buttons to select the audio type on the PID chos...

Page 134: ...select the desired program number in the stream then press the button to save the selection Audio 1 Setup The following menus are used to setup the audio downmix settings Note Use the following instructions to setup Audio 1 4 if equipped 1 Use the and buttons to move the cursor to Audio 1 Setup then press the button 2 The current screen shows the status of the audio downmix settings press the butt...

Page 135: ...sable Dynamic Range then press the button to save the selection MRD 3187B Audio Explanation Audio Setup There are three primary modes of audio down mix operation for the 8731A 8734 decoder These settings only affect the signal if the digital output is set to PCM It will also affect those embedded audio channels that are set to a PCM Downmix as well as analog audio Note There are no gain changes if...

Page 136: ...nd left and right channels of any embedded stream set to PCM Custom 0 disregards the Dolby dialog normalization data and runs at a fixed gain Choosing RF as the compression mode will increase the gain by 11dB for the analog outputs AES digital outputs set to PCM and any embedded outputs set to PCM If you want to run with no processing then set User Custom 1 L R Disabled This will still allow gain ...

Page 137: ... buttons to move the cursor to DHCP then press the button 4 Use the and buttons to change the selection to off then press the button to save the selection IP Address Subnet Mask Gateway 1 Use the and buttons to move the cursor to IP Address then press the button 2 Use the and buttons to select the column to edit and use the and buttons to change the IP then press the button to save the selection 3...

Page 138: ...Manual Page 137 selection to on then press the button to save the selection Note It may take up to a minute for the MRD 3187B to obtain an IP address During this time the unit will display a busy message next to DHCP ...

Page 139: ...en press the button to save the selection 4 23 Active Errors Description Whenever an error occurs on any of the four internal status indicators in the MRD 3187B the Error LED will illuminate on the front panel and the details of the error will be listed in the Active Errors An extensive listing of errors and their definitions is included in Appendix B Active Errors Display To display the current e...

Page 140: ...teps 1 Press the key when the cursor is on Set Password 2 Use the and buttons to change the character and then the and buttons to move to the next character 3 Press the button when finished to save the password Enter Password To enter the password after it has been set follow the steps below 1 Move the cursor to Enter Password then press the button 2 Use the and buttons to change the character and...

Page 141: ...ts or view past events on the unit use the following steps 1 Press the button 2 Use the and buttons to move the cursor to Event Log then press the button 3 Use the and buttons to select current day 1 log day 2 log etc Display 1 Press the button while the cursor is on Display to view the events for the selected time 2 Use the and buttons to view the entire event and the and buttons to view the next...

Page 142: ... steps 1 Start out at the home screen where it shows the TS bit rate 2 Press the button 3 Use the and buttons to move the cursor to SCTE35 Setup then press the button 4 Press the button again to get to the edit screen 5 Use the and buttons to move the cursor to Mode then press the button 6 Use the and buttons to select the desired mode of operation Auto or Manual then press the button to save the ...

Page 143: ...ursor to HD Video then press the button 3 Use the and buttons to move the cursor to SDI VANC Assignment then press the button 4 Press the button again to display the edit menu 5 Use the and buttons to move the cursor to the desired line then press the button 6 Use the and buttons to change the available option to SCTE104 Msg then press the button to save the selection ...

Page 144: ...y either ENABLED or DISABLED If they are both listed as ENABLED then you do not need to upgrade the licensing Follow these steps to upgrade 1 Click on the button on the left under Feature Licensing 2 Enter your newly acquired license key in the space provided and then press the button 3 When the MRD 3187B is finished saving the settings a reboot will be required On the Front Panel 1 Click the butt...

Page 145: ...a new license key press the button when Key Entry is selected 2 Use the and buttons to edit the character and use the and buttons to move to then next character Press the button when finished Note If you incorrectly enter the license key you can go back and try again Note A reboot will be required when the MRD 3187B has finished saving the settings ...

Page 146: ...3187B Note All instructions in this manual are based on unit software 7 2 X Newer versions of software when released may operate slightly different in regards to menus and configuration 5 1 LOGIN 146 5 2 STATUS INDICATORS 146 5 3 CONFIGURATION 147 5 4 UNIT 154 5 5 PROFILES 156 5 6 WEB PASSWORDS 159 5 7 RESET UNIT 159 5 8 SNMP MIB MODULES 160 5 9 SOFTWARE UPDATES 160 5 10 DIAGNOSTICS 160 5 11 ABOUT...

Page 147: ... address for the MRD 3187B It will also give the option to set a static IP address or leave it as DHCP Refer to section 4 16 for more information 2 Pick the username from the drop down menu 3 Enter the password then click the button Note By default there is no password Note If the password was changed it can be recorded in the provided space below Password __________________________ 5 2 Status Ind...

Page 148: ...ps 1 Click on the or tab of the corresponding RDS that needs to be configured Note In a Configuration 1 MRD 3187B there will only be a tab 2 Click the button on the same line as the input you wish to make active Note The input is already active if the button looks like this 3 A dialog box will appear asking Are you sure you want to change the active input Click to approve the action Once the desir...

Page 149: ...ould only be used for streams that do not contain any PSI information To setup these decoder settings use the following steps 1 Click on the or tab of the corresponding RDS that needs to be configured Note In a Configuration 1 MRD 3187B there will only be a tab 2 Under the Services heading click on the button next to Services 3 A new window should pop up in the middle of the screen Use the drop do...

Page 150: ... setting use the following steps 1 Click on the or tab of the corresponding RDS that needs to be configured Note In a Configuration 1 MRD 3187B there will only be a tab 2 Under the Services heading click on the button next to the corresponding audio to configure 3 A new window should pop up in the middle of the screen Use the drop down menu at the top to choose the appropriate audio downmix config...

Page 151: ...layed 5 3 2 4 SCTE35 To select the PIDs for SCTE35 follow the steps below 1 Click on the or tab of the corresponding RDS that needs to be configured 2 Under the Services heading click on the button next to the SCTE35 option 3 Set the PID Detection Mode to either Auto or Manual Note If Manual PID Detection Mode is selected the following boxes become available to configure PID 1 PID 2 and PID 3 Note...

Page 152: ...ne is present otherwise leave blank Note The AS Index ranges from 0 to 255 and uniquely identifies the source of the message 4 Enter the DPI PID Index to specify the index to the DPI PID that will carry the splice_info_sections Note The DPI PID Index ranges from 0 to 65535 and is important when there are multiple DPI PIDs referenced by the PMT of one MPEG program 5 Use the drop down menu to select...

Page 153: ... is the last parameter to configure This box indicates the specific number of individual Avails expected within the current viewing event Note The Avails Expected ranges from 0 to 255 If left at its default 0 Avail Num is assumed to have no meaning 5 3 3 Output Setup All of the installed output option cards are listed under the Outputs heading This section includes the options for the installed ou...

Page 154: ...e applied TS click the button which is located right next to the Inputs heading towards the top of the page This will open a new window that displays all of the PSIP information for the applied TS Click the tabs at the top of the window to view the corresponding PSIP data ex PMT PAT MGT etc ...

Page 155: ...ble or disable an event 1 Click the button under the Event Logging heading This will bring up a new edit form in the middle of the screen 2 Choose either the General Video Audio DPI or System tab to enable or disable events under those headings 3 Then click the button at the bottom of the form to save the settings 5 4 3 Unit Date Time The next section is the Unit Date Time section This section giv...

Page 156: ...p a new edit form in the middle of the screen 2 Use the drop down menus and input boxes to configure SNMP to the desired settings 3 At the top of the edit form there are five drop down menus for enabling or disabling five separate SNMP traps as well 4 When all of the settings have been configured click the button at the bottom of the form to save the settings 5 4 5 SMPTE333M To enable SMPTE333M us...

Page 157: ...name New profiles can also be added to an MRD 3187B by transferring them from a PC via the web client interface Profiles can be deleted by name to make room for others To configure profiles first click on the tab to display the profiles section 5 5 1 Saving a Profile Once the MRD 3187B is configured as required for a specific use and environment the settings can be saved to the MRD 3187B by a name...

Page 158: ...ing a Profile If a particular profile s name needs to be changed for one reason or another use the following steps to change the name of the profile 1 Use the drop down menu to select the profile to be renamed 2 Click the button 3 A dialog box will appear that has the current name of the profile in it Type a new name for the profile in the input box 4 Click the button in the dialog box to confirm ...

Page 159: ...and then downloaded to the local computer To download a profile from the MRD 3187B use the following steps 1 Choose the desired profile from the drop down menu 2 Click the button 3 A new dialog box will appear and ask what to do with the file Click the button and then point to a location on the local computer 4 Click the button again 5 5 7 Uploading a Saved Profile When a saved profile on a local ...

Page 160: ...ked up or malfunctioned in some manner it is possible to perform a soft reset from the web client A soft reset will reboot the MRD 3187B and hopefully take care of any previous problems the unit was exhibiting A soft reset will not change any setting To perform a soft reset use the following steps 1 Click the Reset Unit hyperlink under the Reset Unit heading 2 A new page will appear Click the butt...

Page 161: ...ew features and bug fixes NEVER PERFORM A SOFTWARE UPDATE UNLESS INSTRUCTED TO DO SO BY A SENCORE REPRESENTATIVE If an update is warranted the representative will provide the software and instructions for the update 5 10 Diagnostics 5 10 1 Processes This section is primarily used by a Sencore representative to aid in troubleshooting a problem By clicking on the View Processes Window hyperlink unde...

Page 162: ...ndows will give all of the details for the network interface of the MRD 3187B as well as contain three input boxes to set a new IP address 3 Fill in the three fields IP Address Subnet Mask and Gateway 4 Click the button to save the network settings 5 11 About Under the tab there are no user definable parameters but there is information about how to contact Sencore as well as information about the ...

Page 163: ...MRD 3187B User Manual Page 162 This Page Intentionally Left Blank ...

Page 164: ...B Introduction This section describes how to configure control and manage the MRD 3187B through the use of SNMP commands Note All instructions in this manual are based on the unit software versions 7 2 X Newer versions of software when released may operate slightly different in regards to menus and configuration ...

Page 165: ...ess bar then press enter 2 Log into the MRD 3187B remotely Note By default there is no password 3 Click on the tab 4 Scroll down until the SNMP MIB Modules section is in view 5 Right click on the desired MIB module and click Save Target As 6 Now use the desired SNMP manager to configure the MRD 3187B Configure SNMP Manager Addresses Two SNMP communities exist on the MRD 3187B a Read Only Community...

Page 166: ...n Port 1 1 Use the and buttons to move the cursor to Port1 then press the button 2 Use the and buttons to select the column to edit and use the and buttons to set the port then press the button to save the selection IP Address 2 1 Use the and buttons to move the cursor to IP2 then press the button 2 Use the and buttons to select the column to edit and use the and buttons to set the IP then press t...

Page 167: ...MRD 3187B User Manual Page 166 This Page Intentionally Left Blank ...

Page 168: ...dices APPENDIX A ACRONYMS AND GLOSSARY 168 APPENDIX B ERROR LIST 171 APPENDIX C SPECIFICATIONS 173 APPENDIX D PINOUT OF 8705 8705A 8708 AND 8707A 196 APPENDIX E COORDINATED UNIVERSAL TIME 197 APPENDIX F OPEN SOURCE SOFTWARE 198 APPENDIX G WARRANTY 199 APPENDIX H SUPPORT AND CONTACT INFORMATION 200 ...

Page 169: ...VCT Cable Virtual Channel Table DHCP Dynamic Host Configuration Protocol DTVCC Digital Television Closed Captioning DVB Digital Video Broadcasting EBU European Broadcasting Union EIA Electronic Industries Alliance EIT Event Information Table EPG Electronic Program Guide ETM Extended Text Message ETT Extended Text Table Event An event is defined as a collection of elementary streams with a common t...

Page 170: ...that is expected to be supported over a large range of applications Mbps 1 000 000 bits per second MER Modulation Error Ratio MGT Master Guide Table MIB Management Information Base MP HL Main profile at high level MP ML Main profile at main level MPEG Refers to standards developed by the ISO IEC JTC1 SC29 WG11 Moving Picture Experts Group MPEG may also refer to the Group MPEG 2 Refers to ISO IEC s...

Page 171: ...for serial binary data interconnection RU Rack Unit RW Read Write SD Standard Definition SDI Serial Digital Interface SFP Small Form Factor Pluggable SI System Information SMPTE Society of Motion Pictures and Television Engineers SNMP Simple Network Management Protocol SSRC Synchronization Source STD input buffer A first in first out buffer at the input of a system target decoder for storage of co...

Page 172: ...ble e g pay per view programs CA Resource Unavailable Error There is not a CAS card available to descramble the stream CA Technical Error The application cannot descramble the elementary stream for technical reasons e g all descrambling capabilities are already in use Video Video Not Decoding Error The decoder didn t receive a new video frame within 3 seconds Video Type Error Selected video stream...

Page 173: ...is The decoder received an SCTE104 splice_request_data message but failed to embedded it in the VANC because either an embedder was not available or the ADP packet was too large for the number of available lines SCTE35 Heartbeat Event Have not received an SCTE35 message for a user specified period of time default 10min ...

Page 174: ...t Constant Blinking Green for Configuration 2 units indicates one valid input and one invalid input Error LED Red indicates error is occurring OFF indicates no errors detected AC Power Operating Voltage 95 135 VAC or 180 265 VAC Current Draw Power Typical 1 Decoder with 4 option cards 0 40A 50W Typical 2 Decoders with 8 option cards 0 60A 70W Frequency 47 63Hz Line Cord Detachable 3 prong DC Power...

Page 175: ...0Hz 59 94Hz 60Hz 480p 59 94Hz 480i 29 97Hz 576i 25Hz Format Scaling Output Format Selectable Display Modes Letterbox Cropped Anamorphic Aspect Ratio 16x9 4x3 Selectable format dependent Audio Decoder Output Formats IEC 60958 uncompressed IEC 61937 compressed PCM Downmix Allowed MPEG 2 PES Formats MPEG 2 MPEG 1 AC 3 HE AAC DolbyE With 8707A MPEG 2 AAC ADTS MPEG 4 AAC ADTS LOAS Service Source MRD Co...

Page 176: ...720p 50Hz 59 94Hz 60Hz 480p 59 94Hz 480i 29 97Hz 576i 25Hz Format Scaling Output Format Selectable Display Modes Letterbox Cropped Anamorphic Aspect Ratio 16x9 4x3 Selectable format dependent Audio Decoder Output Formats IEC 60958 uncompressed IEC 61937 compressed PCM Downmix Allowed MPEG 2 PES Formats MPEG 2 MPEG 1 AC 3 HE AAC Up to 4 DolbyE PIDs With 8707A MPEG 2 AAC ADTS Service Source MRD Conf...

Page 177: ...Source MRD Configuration 1 Opt 1 3 2 services PCM Downmix selectable L R Stereo Lt Rt Surround Mono1 Mono2 Modes selectable User defined Monitor Transmission Genlock Capability Includes Genlock capability for 8704A 8704B 8705 8705A and 8706A video output cards No Color burst phase adjust on NTSC outputs HD Adjustment of pixels and lines Max number dependent on video mode SD Adjustment of Color bur...

Page 178: ...r F 81 Type panel mount female Impedance 75 ohms MER Accuracy 1dB Range 0 35dB 38dB QAM 256 Low limit flag User defined Input Level Flag Range 15dBmV to 20dBmV Accuracy 5dB Low flag limit User defined QAM Standard ITU T Annex B SCTE DVS 031 QAM Mode 64 and 256 De interleaver I 1 128 J 128 1 Nyquist Roll Off Alpha 12 18 8VSB Standard ATSC A 53E Decoding Levels 8 Nyquist Roll Off Alpha 11 5 Specific...

Page 179: ...ndant on configuration 310M Serial TS Input Output Number of 310M Inputs 1 Number of 310M Outputs 1 non loop through Standard SMPTE 310M Data Bit Rate 19 39Mbps synchronous High Bit Rate ASI Input Option 8703 This card is not needed with 8730A 8732 decoder but is supported in the MRD 3187B ASI Serial TS Input Output RoHS Compliant Yes Number of ASI Inputs 1 Number of ASI Outputs 1 passive loop thr...

Page 180: ...y controlled Audio Type Standard Compressed IEC 60958 Uncompressed IEC 61937 Closed Captions Embedded EIA 708B or EIA 608B Line21 Enable Disable selectable SDI and Composite controlled simultaneously Connector 2 Female BNC Impedance 75ohms Composite Video Out Number of Outputs 1 NTSC PAL Connector BNC female Impedance 75ohms 10 Return Loss 25dB Frequency Response DC to 6 0MHz Amplitude 140 IRE 1 0...

Page 181: ...d Audio Format SMPTE 299M Sample Rates Supported 48KHz Sample Rate Output 48KHz Number of Embedded Audio Channel Pairs 4 2 complete audio groups Audio Types Supported AC3 MPEG2 layer 1 and 2 or PCM DolbyE With 8707A Embedded Audio Control Selectable type and disable Each pair independently controlled Audio Type Standard Compressed IEC 60958 Uncompressed IEC 61937 Closed Captions Embedded EIA 708B ...

Page 182: ...bPr Option 8705 8705A Continued Options available 8705 8705A Opt 1 Analog video breakout cable Connectors 5 BNC male R G B Horizontal Sync Vertical Sync or Pr Y Pb 1 High density 15 pin D sub male Length 48 inches Specifications are subject to change without notice ...

Page 183: ...pect Ratio 16x9 fixed 1080i 720p 16x9 4x3 selectable 576i 480i Display Modes HD Letterbox Cropped SD Letterbox Cropped Composite General Standard ANSI SMPTE 170M 1994 CCIR656 PAL Standard Output Formats NTSC 480 Interlaced PAL 576 Interlaced Note Simultaneous RGB YPbPr and Composite operation in 480i29 97Hz format only Analog Video Number of Outputs 1 shared RGBHV and YPbPr Connector High Density ...

Page 184: ...esponse DC to 6 0MHz Amplitude 140 IRE 1 0Vpp 2 IRE NTSC Standard ANSI SMPTE 170M 1994 CCIR656 Format Frame rate 525lines 29 97Hz 480i Setup pedestal On Off selectable Closed Caption Enable Disable selectable CC Standard EIA 608B PAL Standard ITU R BT 470 6 Format Frame rate 625lines 25 00Hz Genlock Line and Pixel Adjustment Color Phase Adjustment 8706A Only Specifications are subject to change wi...

Page 185: ...ional Connector 2 BNC female Impedance 75ohms Analog Audio Out Output Type Balanced 2 channel pairs L R Source Same as selected Digital PCM above Conditions Load 600ohms 20dBFS encoded TS source when gain set to 7 Amplitude 0dBu Adjustable to 4dBu Max Output 27dBu THD N 0 01 Crosstalk 85dB Frequency Response 20Hz to 20KHz 0 1dBu Connector High density 15 pin D sub male Impedance 600ohms nominal 50...

Page 186: ...s 4 2 complete audio groups Audio Types Supported AC 3 MPEG2 layer 1 and 2 or PCM DolbyE With 8707A Embedded Audio Control Selectable type disable Each pair independently controlled Audio Type Standard Compressed IEC 60958 Uncompressed IEC 61937 Closed Captions Embedded EIA 708B or EIA 608B Line21 Enable Disable selectable SDI and Composite controlled simultaneously Analog Video Video Format Stand...

Page 187: ...st root filter roll off factors 20 25 35 RF Input Level 25 dBm to 65 dBm Input RF Spectrum Normal Inverted Auto Detect DVB S Standard EN 300 421 FEC Code Conv Reed Solomon Viterbi soft decoder rate 1 2 Code rates 1 2 2 3 3 4 5 6 7 8 QPSK Symbol rate 1 45Msym s DVB S2 Standard EN 302 307 Decoding type LDPC and BCH FEC Framing Type Normal Frames QPSK supported rates 1 2 3 5 2 3 3 4 4 5 5 6 8 9 9 10 ...

Page 188: ...F Input Level 25 dBm to 65 dBm Input RF Spectrum Normal Inverted Auto Detect DVB QPSK Standard EN 300 421 FEC Code Viterbi Reed Solomon Code rates 1 2 2 3 3 4 5 6 7 8 QPSK Symbol rate 0 256Msym s 30Msym s Adv PSK Standard Advanced FEC Code Advanced Reed Solomon Code rates 1 2 2 3 3 4 5 6 7 8 QPSK Symbol rate 0 256Msym s 30Msym s 8 PSK Standard Advanced FEC Code Advanced Reed Solomon Code rates 2 3...

Page 189: ...Output Squelch Enable Output muted if no input detected Disable selectable Number of Embedded Audio Channel Pairs 8 4 complete audio groups Audio Types Supported AC3 MPEG2 layer 1 and 2 or PCM DolbyE With 8707A Embedded Audio Control Selectable type disable Each pair independently controlled Audio Type Standard Compressed IEC 60958 Uncompressed IEC 61937 Closed Captions Embedded EIA 708B or EIA 60...

Page 190: ...onse DC to 6 0MHz Amplitude 140 IRE 1 0Vpp 2 IRE Display Modes Letterbox cropped anamorphic NTSC Standard ANSI SMPTE 170M 1994 CCIR656 Format Frame rate 525lines 29 97Hz Interlaced Setup pedestal On Off selectable Closed Caption Enable Disable selectable CC Standard EIA 608B PAL Standard ITU R BT 470 6 Format Frame rate 625lines 25 00Hz Interlaced Specifications are subject to change without notic...

Page 191: ...Event Types OON and RTN Out Of Network and Return To Network Suggested Connector Type Phoenix 2 5mm Pluggable Terminal Block I O Logic Input Provides four logic inputs Logic Outputs Provides three open collector outputs Voltage Range 5 24Volts logic switching and current limiting Short circuit protection Yes Relay Contact Provides three relay contact outputs Specifications are subject to change wi...

Page 192: ...ble Terminal Relay Type High cycle High reliability Contact Ratings 30vdc 500mA Event Types OON and RTN Out Of Network and Return To Network Trigger Offset 2000 mS DPI Commands The MRD DPI Trigger function need only respond to the splice_insert command The parameters following the command are what the MRD is concerned with Specifications are subject to change without notice ...

Page 193: ...44 Spectrum Normal or Inverted Frequency range 49MHz 861MHz Channel bandwidth 6MHz 7MHz 8MHz Guard interval 1 4 1 8 1 16 1 32 FFT size 2K 8K Code rate 1 2 2 3 3 4 5 6 7 8 Constellation QPSK QAM16 QAM64 Connector 2 F 81 Type panel mount female Impedance 75 Ohms Return Loss 9dB Specifications are subject to change without notice ...

Page 194: ...on 8721 General RoHS Compliant Yes Compatibility Standard DVB CI Supported CAMs NDS NagraVision NagraStar Irdeto Viaccess SCM and Aston Crypto Works Max number of Programs at once Based on individual CAMs Specifications are subject to change without notice ...

Page 195: ...Range L D 100 1 L 20 4 D 20 Annex B Multicast Filtering Filters based on IP address Avoids Problematic 30IP 1 MAC Receive Input Format UDP and RTP Multicast and Unicast Bitrate Range 1 160Mbps Packets IP Frame 1 7 MPEG Packets IP Frame IGMP Compatibility Version 1 2 and 3 Network Jitter Buffer 120ms Transmit Output Format UDP and RTP Bitrate Range 1 160Mbps Packets IP Frame 1 7 MPEG Packets IP Fra...

Page 196: ...0IP 1 MAC Receive Input Format UDP RTP and RTP with extension headers Multicast and Unicast CBR VBR Null Stripped Receive Capability 2 simultaneous MPEG over IP transport streams with automatic failover Buffer size 5 user configurable settings Bitrate Range 1 160Mbps Packets IP Frame 1 7 MPEG Packets IP Frame IGMP Compatibility Version 1 2 and 3 Transmit Output Format UDP Bitrate Range 1 160Mbps P...

Page 197: ...d Ground Ground 7 Ground Ground 7 Ground Ground Ground 8 Ground Ground 8 Ground Ground Ground 9 9 Composite 10 Ground Ground 10 Ground Ground Ground 11 11 12 12 13 Horizontal Sync 13 Horizontal Sync 14 Vertical Sync 14 Vertical Sync 15 15 8707A DB 15 Audio Pin Function 1 Chan 1 Left 2 Chan 1 Right 3 Chan 2 Left 4 Chan 2 Right 5 Dolby E data Digital Output 3 6 Chan 1 Left 7 Chan 1 Right 8 Chan 2 Le...

Page 198: ...astern 04 00 Atlantic 03 30 Newfoundland 03 00 Greenland 02 00 Mid Atlantic 01 00 Azores 00 00 Greenwich 01 00 Amsterdam 02 00 Athens 03 00 Baghdad 03 30 Tehran 04 00 Abu Dhabi 04 30 Kabul 05 00 Ekaterinburg 05 30 Calcutta 05 45 Kathmandu 06 00 Amaty 06 30 Rangoon 07 00 Bangkok 08 00 Beijing 09 00 Osaka 09 30 Adelaide 10 00 Brisbane 11 00 Magadan 12 00 Auckland 13 00 Nuku ...

Page 199: ... 2002 Rusty Russell IBM Corporation All rights reserved Mstring cpp 1 7 Copyright c 2001 2004 Jesse L Lovelace jesse at aslogicsys dot com All rights reserved newlib 1 15 0 Portions of this code are respectively Copyright c 1994 2006 Red Hat Inc Copyright c 1981 2000 The Regents of the University of California Copyright c 1991 by AT T Copyright c 1998 2001 by Lucent Technologies Copyright c 1989 1...

Page 200: ... God and abusive use for a period of 1 one year from date of purchase During this warranty period Sencore will correct any covered defects without charge for parts labor or recalibration The warranty registration card packed with or attached to the unit must be mailed to the factory within 10 ten days of receiving of the product to validate this warranty ...

Page 201: ...use the following steps 1 Contact the SENCORE service department by calling 1 800 SENCORE 2 Let the customer service representative know the following things a Product name and model number b Reason for product return c Contact information d Serial number of the unit 3 Get the RMA number and shipping information from the customer service representative Shipping the Product Once an RMA number has b...

Page 202: ...1 Contact Information Please address all correspondence to the following SENCORE Inc 3200 Sencore Drive Sioux Falls S D 57107 USA Tel 1 800 SENCORE 736 2673 Tel 605 339 0100 Fax 605 339 0317 www SENCORE com E mail mail SENCORE com ...

Page 203: ...Copyright 2008 SENCORE Inc ...

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