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Technichal Information
Troubleshooting
Error Messages
The RP 60 is equipped with a system of error messages via the
internal lighting and the LED “Diag“.
Error messages via the operator‘s light
2 x blinking
Running-time error - the operator did not reach the running-
length block within the programmed distance. Check the blocks
and try reprogramming the P.C.B. (e.g. start the learning-cycles)
4 x blinking
The microprocessor has lost data - try to run the learning cycle.
When this does not work, the motor-head needs to be replaced.
5 x blinking
The microprocessor cannot save data - the P.C.B. shuts down
and stops all operations. The motor-head needs to be replaced.
6 x blinking
Damaged relays - the electronics need to be exchanged
7x blinking
The Hall-Sensor in the motor is damaged OR there is a loose
connection between the motor and the electronics OR there is
an error on the motors plug
If... then...
The operator does not react on the transmitter or on the push-but-
ton switch
Power failure? Disconnect and connect the operator. Is the door stuck
because of snow and ice? Check the lines and the connections of the
push-button switch. Is there water in the push-button switch or in the key
operated switch? Disconnect alle external components and try running the
operator via the TEST/RUN button.
The operator reacts on the transmitter but not on the push-button
switch
Check the line of the push-button switch. Does the push-button switch
work, when the remote receiver is disconnected? If so, the remote trans-
mitter or receiver might be defective.
The operator reacts on the push-button but not on the transmitter
Check the accordance of the transmitter and the receiver code. Displace
the antenna of the receiver. Avoid each metal contact (reduces the range).
Check the battery of the transmitter
The operator neither reacts on the push-button nor on the
transmitter
Disconnect the receiver or remove the transmitter battery. Use your push-
button switch only. If this solves the problem, your transmitter may be
defective. Disconnect the push-button switch and use your transmitter
only. If this solves the problem, the push-button switch or the line of the
push-button switch may be defective.
The door doesn’t open completely
Is the limit switch „OPEN” correctly set? Is the door jamming while
opening? Unlock the carriage manually (make the door running well).
Lubrificate and oil the pivotal points of the door. Increase the power.
The door doesn’t close completely and opens again
Is the limit switch „CLOSE” set correctly? Is the door jamming while
closing? Unlock the carriage manually (make the door running well).
Lubricate and oil the pivotal points of the door. Run through the automatic
learning cycle.
The emergency release doesn’t work
Is the limit switch „CLOSE” correctly set? If not, your opener switches off
under pressure. In this case the chain is under tension and therefore the
emergency release can hardly be unlocked. Make sure that the limit switch
is correctly set.
The light doesn’t work
Replace the bulb (230 V, max. 40 Watt)
The operator isn’t running smooth
Unlock the carriage of the opener. Move the door manually and make sure
that the door is well balanced (must come to a stop at each position).
The spring tension is too high or there is even a spring fracture.
The motor is buzzing but the door doesn’t move
The door is jamming.
The operator works, but the door doesn’t move
The carriage is unlocked. If you want to lock it, open the door, but not
completely, and let the opener run. The carriage locks in automatically.
The operator doesn’t work because of a power failure
Unlock the carriage with the help of the emergency release and open
the door manually. (If you have a garage where you can only enter from
outside: Unlock the door with the key and turn the door-handle, then your
opener will be unlocked. If you have a garage where you can also enter
from inside: pull at the Bowden cable hanging from the carriage.)
Additional messages only via the LED “Diag“
3 x blinking
Photo cell - either an obstacle was recognised by the photo
cell/hatch-door switch or one of the devices is damaged. Please
also check the wiring.
Summary of Contents for RP60A
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