To ensure safe riding, day to day care and regular maintenance are essential. You, the owner, have control and knowledge of
how often you use your scooter, how hard you use it and where you use it. It is the owner's responsibility to perform regular
checks and bring your scooter to authorized service center for inspection and service. Please refer to the maintenance
schedule below.
Note: This maintenance schedule charges a service fee.
Recommended Maintenance Schedule
Item
Component
Mainframe parts
Use a soft, wet cloth to wipe the mainframe clean.
Tire pressure
F25I: Inflate tires to 40–45 psi.
F40I: Inflate tires to 50–55 psi.
Note: Remember to screw the valve cap after inflating!
Tire wear
Screws on the
stem top
Mainframe
maintenance
Screws on the
folding
mechanism
Check if the tires are cracked, deformed, or
significantly worn.
Tighten the six screws fixed with the handlebar and the
stem. The suggested torque is 5.5
±
0.5 N·m.
Tighten the screw on the throttle. The suggested
torque is 3.5
±
0.1 N·m.
Tighten the screws on the brake lever. The suggested
torque is 5.5
±
0.1 N·m.
Tighten the screws on the stem top. The suggested
torque is 10
±
0.5 N·m.
Tighten the two screws fixed with the front fork and the
folding mechanism. The suggested torque is 10
±
1 N·m.
If the stem gets shaky when riding, tighen the screw on
the folding mechanism when the scooter is in folded
state. The suggested torque is 12.5
±
1 N·m.
Brake disc
assembly
Tighten the screws on the brake disc assembly. The
suggested torque is 7.7
±
0.2 N·m.
Maintenance method
Every 3
months
Every 6
months or
every 310
miles (500
km)
After 2 years or
the total
mileage > 3107
miles (5000
km)
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Item
Component
Hub motor
Rear wheel
maintenance
Brake
adjustment
To accelerate and decelerate, check if the hub motor is stalled
or has abnormal sounds.
Check if the rear wheel is stalled or gets shaky, or the axis shaft
is unbalanced.
If the brake is too tight/loose, use the 4 mm Allen key to loosen
the screw on the caliper. Then slightly adjust the brake line
(decrease/increase the exposed length), and tighten the
screw again.
Function
Inspection
Maintenance method
Every 3
months
Every 6
months or
every 310
miles (500
km)
After 2 years or
the total
mileage > 3107
miles (5000
km)
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Brake rotor
Taillight
Squeeze the brake lever, the tail light works normally.
Spin the wheels, the caliper should be aligned with the rotor and
they shouldn't rub on the brake pads.
Headlight
Check the headlight and see if it lights brightly.
Direction
indicators
Toggle the direction indicator button to the left/right
respectively, check if the direction indicators on the left/right
side flash normally.
Dashboard
Power on the scooter, the dashboard works properly.Switch
between the speed modes, the dashboard will display the
corresponding speed mode icon.
Bell
Ring the bell, the sound is loud.
Buzzer
Power on/off the scooter, the buzzer sound is normal.
Throttle
Fault
detection
Press and hold the throttle then release it, checking for
acceleration and deceleration.
Note: Release it, check if the throttle will back to the position.
After connecting with the Segway-Ninebot app:
1) Update the firmware to the latest version.
2) Check if the notification of the corresponding error code and
possible causes will prompt when the scooter detects an error.
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