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APPENDIX D: WARRANTY INFORMATION
D2 - WARRANTY TERMS AND INFORMATION (AUSTRALIA AND NEW ZEALAND ONLY)
Warranty Details (Australia and New Zealand only)
In this warranty:
We
or
us
means Seeley International Pty Ltd (Seeley) ABN 23 054 687 035, and our contact details are set out at the end of this
warranty;
You
means you, the original end-user purchaser of the Goods;
Supplier
means the authorised distributor or retailer of the Goods that sold you the Goods in Australia or New Zealand;
Goods
means the product, unit, appliance or equipment which was accompanied by this warranty and purchased in Australia or
New Zealand; and
Relevant Warranty Period
means the various warranty periods as described in clause 1 below, as appropriate.
Our Goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or
refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have
the Goods repaired or replaced if the Goods fail to be of acceptable quality and the failure does not amount to a major failure.
In addition to any rights and remedies that You may have under the Australian Consumer Law or any other law, subject to the terms
of this warranty, We provide the following warranty:
1.
If during the first one (1) year from the date of purchase, the Goods upon examination prove defective by reason of improper
workmanship or material, We will repair or replace at our option, the Goods or any part thereof without charge for either parts or
labour during normal working hours.
2.
The warranty granted under clause 1 applies to all components which form part of the original air cooler, but does not cover:
a.
fair or normal wear and tear;
b.
damage, loss or claims caused by, resulting from, or arising out of any utilities that service or are connected to
the Goods. This includes but it is not limited to electrical surges, and inadequacies, failure, or other problems in
or with any electricity, power, or water supply to the Goods;
c.
after the first year: the replacement, supply, or servicing of consumable items (including without limitation
washers, seals, and drive belts);
d.
despite clause 2.c. above, the air filters;
e.
installation (including without limitation ductwork, fittings, and other related installation components) which
is excluded and.
f.
batteries (including damage caused by leaking or faulty batteries), cracking or breaking of display screens in
controllers, physical damage caused by the user or third parties, and accidental breakage.
3.
During the period to which any expressed warranty applies, all defective part(s) shall be replaced or repaired (at the discretion
of Seeley) without charge for either parts or labour, during normal working hours. Should we deem in our absolute discretion
to replace the Goods pursuant to clause 1, we may substitute any similar good even if it is not on our current price/equipment
list. Further, Goods presented for repair may be replaced by refurbished goods of the
same type rather than being repaired.
Refurbished parts may be used to repair the Goods.
4.
We are under no obligation to repair or replace the Goods or Parts under clause 1 above if (i) the Goods have not been installed
and commissioned in accordance with the Installation Instructions (ii) the Goods have not been installed and commissioned
properly or competently, (iii) the Goods have not been operated, serviced and maintained in accordance with the instructions
provided in the Owner’s Manual, or (iv) any such service or maintenance has not been properly or competently performed.
The addition of any third party device or the removal or the alteration of any Seeley component or damage due to the misuse
of the unit or faulty installation or commissioning will void this warranty. Further, it is a condition of warranty cover that each
item in the Maintenance Schedule in the Owner’s Manual (if it was published with such a Schedule) is performed with the
frequency indicated, by a qualified, licensed technician, and that the Maintenance Schedule is properly filled out (i.e. names,
signature, date, and action taken) when the item is completed. Any failure to carry out the required maintenance and servicing
requirements, and any failure to properly fill out a Maintenance Schedule in the Owner’s Manual, will void your warranty.
5.
As far as the law permits, We will not be liable for any consequential loss suffered through, or resulting from, the non-operation,
or ineffective operation of the air cooler. The warranties granted under clause 1 do not cover damage to the air cooler or other
loss resulting from acts of God.
6.
No other person, company or corporation is authorised to offer, or give on our behalf, any other warranty. The benefits
conferred are in favour of You and any person deriving title to the air cooler whilst in its original place of installation. Nothing in
this warranty shall be construed as affecting any rights You may have under all the relevant laws, or Commonwealth or State
Legislation which give You rights which cannot be modified or excluded by agreement.
7. In order to claim under the warranties granted under clause 1 You must:
a. either:
contact us within the Relevant Warranty Period on: 1300 650 644; or
log a warranty claim on our website (website address below) within the Relevant Warranty Period; and
b.
make available for inspection by the service agent who will come to the location of the Goods or send to us at
the address below within the Relevant Warranty Period: (i) the legible and unmodified original proof of purchase, which clearly
indicates the name and address of the original retailer, the date and place of purchase, the product name or other product
serial number, (ii) all of your records of all service and maintenance carried out to the Goods, plus the Maintenance Schedule
in the Owner’s Manual (if it was published with such a Schedule) (iii) a copy of the completed Warranty Information page in this
warranty, and (iv) if an extended warranty period was provided by us for the Goods, then the relevant document provided by us
confirming that extended warranty period. If you choose to send the documents described in (i) to (iv) to us, then they must be
accompanied by a covering letter which states your name and address and daytime telephone number, the address at which
the Goods are installed, and the model and serial number of the Goods.
