Public
BGX501-806-R02, Censeo User Manual
Page 19 of 20
6
Frequentlty Asked Questions (FAQs)
Q.
What indicates that a sensor is disconnected?
Ans.
If a sensor is disconnected then the parameter value will be shown as “SENSOR DISCONNECT” on the
display as shown below.
Q.
The value of Pump Efficiency, Flow Rate and Total Head is displayed as zero.
Ans.
View the
Online Data
screen of Pump Test 9 and verify the following:
•
Ensure that sensors are not disconnected.
•
Ensure that the power meter is communicating with Censeo.
Q.
What indicates that the communication cable between power meter and Censeo is disconnected?
Ans.
If the communication cable between power meter and Censeo is disconnected, the values of motor/
generator parameters on Page 3 will be displayed as zero.
Q.
How to verify that the power meter is ON and is responding?
Ans.
If the power meter is ON and is responding, the values of motor/ generator parameters displayed on
Page 3 will be non-zero as shown below.
Q.
How to verify the baud rates of the communication channels?
Ans.
To verify the baud rates of the communication channels, press Up (
) and Down (
) buttons
simultaneously for 5 seconds, Censeo displays meter information. The baud rate of power meter communication
port, baud rate of RS485 communication port and baud rate of the optical port are shown on the second page of
meter information displays.
Q.
How to verify the firmware version?
Ans.
To verify the firmware version, press the Up (
) and Down (
) buttons simultaneously for 5 seconds.
The firmware version is shown on the first page of meter information displays.
