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7
Appendix
7.1 Q&A
1. How to do when can’t detect the hard disk
？
Answer: If the system does not detect the hard disk, kindly please check the
data line and the power line of hard disk whether are connected well,
whether there is a problem about the interface of hard disk on the
motherboard, or kindly please check hard disk whether is supported by the
DVR in specification.
2. After modifing password, what can you do when you forget the
password?
Answer: When the administrator forget password, kindly please get in touch
with our technical staff. The easy to remember and relatively safe password
is recommended when you set the password (if you have security needs,
kindly please don’t try to set simple passwords such as 123).
3. what results will maybe happen due to the heat when DVR is working?
Answer: It will produce some heat when DVR is working, kindly please put
the DVR in the place where is safe and ventilated to stop the stability and
life of the system be affected due to long-term high temperature of DVR.
4. Whether can use if i install the hard disk drive of computer to DVR
？
Answer: If the hard disk you use can be supported by the system of DVR, it
can work, but you need note, if the DVR begins to work, all datas in your
hard disk will loss.
5. Whether can playback when recording?
Answer: Yes.
6. Whether can remove a part of video recordings of hard disk of DVR?
Answer: Considering the security of document, you can’t remove a part of
video recording, if you need remove all video recordings, you can format
the hard disk.
7. Why can’t login to DVR client
？
Answer: Kindly please check configuration of Digitalconnection whether is
right, connection of RJ-45 interface whether is fine, if also can’t work, kindly
please check whether the user name and password are right.
8. Why can’t find any recording information when playback?
