
52
© Sealevel Systems, Inc. SeaConnect 370 Manual | SL9269 11/2022
Appendix B – How To Get Assistance
Begin by reading through the Trouble Shooting Guide in Appendix A. If assistance is still needed, please
see below.
When calling for technical assistance, please have your user manual and current adapter settings. If
possible, please have the adapter installed in a computer ready to run diagnostics.
Sealevel Systems provides an FAQ section on its web site. Please refer to this to answer many common
questions. This section can be found at
http://www.sealevel.com/faq.asp
Sealevel Systems maintains a Home page on the Internet. Our home page address is
The latest software updates, and newest manuals are available via our FTP site that can be accessed from
our home page.
Technical support is available Monday to Friday from 8:00 AM to 5:00 PM Eastern time. Technical support
can be reached at (864) 843-4343.
RETURN AUTHORIZATION MUST BE OBTAINED FROM SEALEVEL SYSTEMS BEFORE RETURNED
MERCHANDISE WILL BE ACCEPTED. AUTHORIZATION CAN BE OBTAINED BY CALLING SEALEVEL
SYSTEMS AND REQUESTING A RETURN MERCHANDISE AUTHORIZATION (RMA) NUMBER.