CHRISTEN HUSKY
Instruction Manual.
32
If you as the Purchaser or user are not prepared to accept the liability associated with the use of this Product,
you are advised to return this Product immediately in new and unused condition to the place of purchase.
Law: These Terms are governed by Illinois law (without regard to conflict of law principals).
Safety Precautions:
This is a sophisticated hobby Product and not a toy. It must be operated with caution and common sense
and requires some basic mechanical ability. Failure to operate this Product in a safe and responsible man-
ner could result in injury or damage to the Product or other property. This Product is not intended for use
by children without direct adult supervision. The Product manual contains instructions for safety, opera-
tion and maintenance. It is essential to read and follow all the instructions and warnings in the manual,
prior to assembly, setup or use, in order to operate correctly and avoid damage or injury.
Questions, Assistance, and Repairs:
Your local hobby store and/or place of purchase cannot provide warranty support or repair. Once assembly,
setup or use of the Product has been started, you must contact Horizon directly. This will enable Horizon to
better answer your questions and service you in the event that you may need any assistance. For questions
or assistance, please direct your email to [email protected], or call 877.504.0233 toll free
to speak to a service technician.
Inspection or Repairs
If this Product needs to be inspected or repaired, please call for a Return Merchandise Authorization
(RMA). Pack the Product securely using a shipping carton. Please note that original boxes may be in-
cluded, but are not designed to withstand the rigors of shipping without additional protection. Ship via a
carrier that provides tracking and insurance for lost or damaged parcels,
as Horizon is not responsible for
merchandise until it arrives and is accepted at our facility.
A Service Repair Request is available at www.
horizonhobby.com on the “Support” tab. If you do not have internet access, please include a letter with
your complete name, street address, email address and phone number where you can be reached during
business days, your RMA number, a list of the included items, method of payment for any non-warranty
expenses and a brief summary of the problem. Your original sales receipt must also be included for war-
ranty consideration. Be sure your name, address, and RMA number are clearly written on the outside of
the shipping carton.
Warranty Inspection and Repairs
To receive warranty service, you must include your original sales receipt
verifying the proof-of-purchase
date. Provided warranty conditions have been met, your Product will be repaired or replaced free of charge.
Repair or replacement decisions are at the sole discretion of Horizon Hobby.
Non-Warranty Repairs
Should your repair not be covered by warranty the repair will be completed and payment will be re-
quired without notification or estimate of the expense unless the expense exceeds 50% of the retail pur-
chase cost.
By submitting the item for repair you are agreeing to payment of the repair without notification.
Repair estimates are available upon request. You must include this request with your repair. Non-warranty
repair estimates will be billed a minimum of ½ hour of labor. In addition you will be billed for return
freight. Please advise us of your preferred method of payment. Horizon accepts money orders and cashiers
checks, as well as Visa, MasterCard, American Express, and Discover cards. If you choose to pay by credit
card, please include your credit card number and expiration date. Any repair left unpaid or unclaimed
after 90 days will be considered abandoned and will be disposed of accordingly. Please note: non-warranty
repair is only available on electronics and model engines.
Electronics and engines requiring inspection or repair should be shipped to the following address:
Horizon Service Center
4105 Fieldstone Road
Champaign, Illinois 61822
All other Products requiring warranty inspection or repair should be shipped to the following address:
Horizon Product Support
4105 Fieldstone Road
Champaign, Illinois 61822
Please call 877-504-0233 with any questions or concerns regarding this product or warranty.
