Seagate ST4000NM0055 Product Manual Download Page 1

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100788390, Rev. C

August 2017

Standard 5xxE model

ST6000NM0115

ST4000NM0115

ST2000NM0125

Power Balance 5xxE models

ST6000NM0215

Self-Encryption 5xxE models

ST6000NM0175

ST4000NM0245

SED (FIPS 140-2) 5xxE models

ST6000NM0275

ST4000NM0225

Standard 4KN models

ST6000NM0125

ST4000NM0085

ST2000NM0105

Self-Encryption 4KN models

ST6000NM0185

ST4000NM0055

SED (FIPS 140-2) 4KN models

ST6000NM0265

Enterprise Capacity

3.5 HDD

v5 SATA Product Manual

Summary of Contents for ST4000NM0055

Page 1: ...000NM0215 Self Encryption 5xxE models ST6000NM0175 ST4000NM0245 SED FIPS 140 2 5xxE models ST6000NM0275 ST4000NM0225 Standard 4KN models ST6000NM0125 ST4000NM0085 ST2000NM0105 Self Encryption 4KN models ST6000NM0185 ST4000NM0055 SED FIPS 140 2 4KN models ST6000NM0265 Enterprise Capacity 3 5 HDD v5 SATA Product Manual ...

Page 2: ...apacity In addition some of the listed capacity is used for formatting and other functions and thus will not be available for data storage Actual quantities will vary based on various factors including file size file format features and application software Actual data rates may vary depending on operating environment and other factors The export or re export of hardware or software containing enc...

Page 3: ...ceTM 15 2 6 Environmental limits 17 2 6 1 Temperature 17 2 6 2 Humidity 17 2 6 3 Effective Altitude sea level 17 2 6 4 Shock 18 2 6 5 Vibration 18 2 7 Acoustics 19 2 8 Test for Prominent Discrete Tones PDTs 19 2 9 Electromagnetic immunity 19 2 10 Reliability 20 2 10 1 Annualized Failure Rate AFR and Mean Time Between Failures MTBF 20 2 11 Agency certification 20 2 11 1 Safety certification 20 2 11...

Page 4: ...Locking SP 27 4 2 3 Default password 27 4 3 Random number generator RNG 28 4 4 Drive locking 28 4 5 Data bands 28 4 6 Cryptographic erase 28 4 7 Authenticated firmware download 28 4 8 Power requirements 29 4 9 Supported commands 29 4 10 RevertSP 29 4 11 ATA Security Erase Unit Command on SED SATA drives 29 4 12 Sanitize Device CRYPTO SCRAMBLE EXT 29 5 0 About FIPS 30 6 0 Serial ATA SATA interface ...

Page 5: ...e com contacts For information regarding Warranty Support visit http www seagate com support warranty and replacements For information regarding data recovery services visit http www seagate com services software recover For Seagate OEM Distribution partner and reseller portals visit http www seagate com partners Seagate Technology Support Services ...

Page 6: ...erforms a drive self test that eliminates unnecessary drive returns State of the art cache and on the fly error correction algorithms Support for S M A R T drive monitoring and reporting Supports latching SATA cables and connectors Tarnish resistant components to help protect drive from environmental elements increasing field reliability Top Cover Attached motor for excellent vibration tolerance W...

Page 7: ...er the host operating system views the two devices as if they were both masters on two separate ports This essentially means both drives behave as if they are Device 0 master devices The Serial ATA host adapter and drive share the function of emulating parallel ATA device behavior to provide backward compatibility with existing host systems and software The Command and Control Block registers PIO ...

Page 8: ...T6000NM0175 ST6000NM0185 ST6000NM0215 ST6000NM0265 ST6000NM0275 ST4000NM0055 ST4000NM0085 ST4000NM0115 ST4000NM0225 ST4000NM0245 ST2000NM0105 ST2000NM0125 Formatted 512 bytes sector 6TB 4TB 2TB Guaranteed sectors see Section 2 2 Heads 10 7 4 Discs 5 4 2 Bytes per logical sector 512 Bytes per physical sector 4096 Recording density KBPI Kb in max 2018 Track density KTPI ktracks in avg 369 Areal dens...

Page 9: ... Drive acoustics sound power bels Idle 2 8 typical 3 0 max Performance seek 3 2 typical 3 4 max Nonrecoverable read errors 1 sector per 1015 bits read Annualized Failure Rate AFR 0 44 based on 8760 POH Maximum Rated Workload Maximum rate of 550TB year Workloads exceeding the annualized rate may degrade the drive MTBF and impact product reliability The Annual ized Workload Rate is in units of TB pe...

Page 10: ...BA mode When addressing these drives in LBA mode all blocks sectors are consecutively numbered from 0 to n 1 where n is the number of guaranteed sectors as defined above See Section 6 3 1 Identify Device command words 60 61 and 100 103 for additional information about 48 bit addressing support of drives with capacities over 137GB 2 3 Recording and interface technology Interface Serial ATA SATA Rec...

Page 11: ...ase acoustic and power to operational levels Table 2 DC power requirements 6TB 6 0Gb mode Voltage 5V 12V Watts Regulation 5 Total Avg Idle Current 0 190 0 443 6 26 Advanced Idle Current Idle_A 0 191 0 438 6 21 Idle_B 0 126 0 384 5 23 Idle_C 0 135 0 228 3 41 Standby 0 117 0 003 0 55 Maximum Start Current DC peak DC 0 480 1 992 AC Peak DC 0 848 2 660 Delayed Motor Start DC max 0 220 0 740 9 98 Peak ...

Page 12: ...random read Typical DC 0 234 0 724 9 86 Maximum DC 0 238 0 734 10 00 Peak operating current random write Typical DC 0 245 0 692 9 52 Maximum DC 0 248 0 701 9 65 Peak operating current sequential read Typical DC 0 505 0 402 7 35 Maximum DC 0 512 0 407 7 45 Peak operating current sequential write Typical DC 0 443 0 427 7 33 Maximum DC 0 448 0 430 7 40 Seagate Enterprise Capacity 3 5 HDD v5 Serial AT...

Page 13: ...t Idle_A 0 197 0 270 4 22 Idle_B 0 128 0 244 3 57 Idle_C 0 137 0 156 2 56 Standby 0 122 0 011 0 74 Maximum Start Current DC peak DC 0 466 2 046 AC Peak DC 0 608 2 2 Delayed Motor Start DC max 0 144 0 020 0 96 Peak operating current random read Typical DC 0 220 0 628 8 64 Maximum DC 0 228 0 644 8 86 Peak operating current random write Typical DC 0 231 0 599 8 34 Maximum DC 0 239 0 623 8 67 Peak ope...

Page 14: ...rial ATA Product Manual Rev C 13 2 5 1 1 Typical current profiles TBD Figure 1 6TB Typical 5V and 12V startup and operation current profile 2 5 1 2 Typical current profiles Figure 2 4TB Typical 5V ans 12V startup and operation current profile ...

Page 15: ...n the 12 V line or an equivalent 15 ohm resistive load on the 5V line Using 12V power the drive is expected to operate with a maximum of 120mV peak to peak square wave injected noise at up to 10MHz Using 5V power the drive is expected to operate with a maximum of 100mV peak to peak square wave injected noise at up to 10MHz 2 5 3 Voltage tolerance Voltage tolerance including noise 5V 10 5 12V 10 No...

Page 16: ...g the Extended Power Conditions EPC feature set using the standardized Set Features command interface Immediate host commanded power transitions may be initiated using an EPC Set Features Go to Power Condition subcommand to enter any supported power condition Legacy power commands Standby Immediate and Idle Immediate also provide a method to directly transition the drive into supported power condi...

Page 17: ...anufacturer specified defaults or issuing the EPC Go to Power Condition subcommand at a rate exceeding the default timers may limit this products reliability and data integrity PowerChoice Supported Extended Power Condition Feature Subcommands EPC Subcommand Description 00H Restore Power Condition Settings 01H Go to Power Condition 02H Set Power Condition Timer 03H Set Power Condition State 04H En...

Page 18: ...easure the case temperature of the drive See Figure 4 for HDA temperature checkpoint b Non operating 40 to 158 F 40 to 70 C package ambient with a maximum gradient of 36 F 20 C per hour This specification assumes that the drive is packaged in the shipping container designed by Seagate for use with drive HDA Temperature Check Point Figure 4 Location of the HDA temperature check point Note Image is ...

Page 19: ...tion 6TB models The non operating shock level that the drive can experience without incurring physical damage or degradation in performance when subsequently put into operation is 250 Gs based on a nonrepetitive half sine shock pulse of 2ms duration 2 6 5 Vibration All vibration specifications assume that the drive is mounted securely with the input vibration applied at the drive mounting screws V...

Page 20: ...c immunity When properly installed in a representative host system the drive operates without errors or degradation in performance when subjected to the radio frequency RF environments defined in the following table Note For seek mode tests the drive is placed in seek mode only The number of seeks per second is defined by the following equation Number of seeks per second 0 4 average latency averag...

Page 21: ...uirements specified in the Electromagnetic Compatibility Directive 2004 108 EC as put into place 20 July 2007 Testing is performed to the levels specified by the product standards for Information Technology Equipment ITE Emission levels are defined by EN 55022 Class B and the immunity levels are defined by EN 55024 Drives are tested in representative end user systems Although CE marked Seagate dri...

Page 22: ...ove to ensure that the total assembly enclosure disk drive motherboard power supply etc does comply with the limits for a Class B computing device pursuant to Subpart J Part 15 of the FCC rules Operation with noncertified assemblies is likely to result in interference to radio and television reception Radio and television interference This equipment generates and uses radio frequency energy and if...

Page 23: ... Methods for the Restriction of the Use of Hazardous Substances in Electrical and Electronic Products To comply with China RoHS 2 we determined this product s Environmental Protection Use Period EPUP to be 20 years in accordance with the Marking for the Restricted Use of Hazardous Substances in Electronic and Electrical Products SJT 11364 2014 Table 7 Hazardous Substances 㒊 ྡ Part Name ᐖ 䍘 Hazardo...

Page 24: ...seous contamination Gaseous contamination should be within ANSI ISA S71 04 2013 G2 classification levels as measured on copper and silver coupons and dust contamination to ISO 14644 1 Class 8 standards and MTBF rated conditions as defined in the Annualized Failure Rate AFR and Mean Time Between Failure MTBF section 2 14 Reference documents SAS Interface Manual Seagate part number 100293071 SCSI Co...

Page 25: ...ping When transporting or shipping a drive use only a Seagate approved container Keep the original box Seagate approved containers are easily identified by the Seagate Approved Package label Shipping a drive in a non approved container voids the drive warranty Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in transit Contact the authorized Seagate ...

Page 26: ...ables users can connect the drive as illustrated in Figure 5 Figure 5 Attaching SATA cabling Each cable is keyed to ensure correct orientation Enterprise Capacity 3 5 HDD Serial ATA drives support latching SATA connectors 3 4 Drive mounting Users can mount the drive in any orientation using four screws in the side mounting holes or four screws in the bottom mounting holes See Figure 7 for drive mo...

Page 27: ...AX 146 99 MM 2X 4 000 010 2X 1 638 010 2X 1 122 010 250 010 6X 6 32 UNC 2B 3 MIN THREAD DEPTH 1 MAX FASTENER PENETRATION MOUNTING HOLES BOTH SIDES MAX TORQUE 6 IN LBS Z Y 1 028 MAX 26 11 MM 138 015 2 2 000 C L OF DRIVE Z TEMPERATURE CHECKPOINT 60 C MAX Figure 7 Mounting configuration dimensions 6TB 4TB and 2TB Note Weight 6TB models 1 55 lb 705 g 4TB models 1 50 lb 680 g 2TB models 1 34 lb 610 g N...

Page 28: ...K is itself encrypted when it is stored on the media and when it is in volatile temporary storage DRAM external to the encryption engine A unique data encryption key is used for each of the drive s possible16 data bands see Section 7 5 4 2 Controlled access The drive has two security providers SPs called the Admin SP and the Locking SP These act as gatekeepers to the drive security services Securi...

Page 29: ...onal 30 Data Bands may be defined in a similar way Band2 through Band31 but before these bands can be allocated LBA space they must first be individually enabled using the EraseMaster password Data bands cannot overlap but they can be sequential with one band ending at LBA x and the next beginning at LBA x 1 Each data band has its own drive generated encryption key and its own user supplied passwo...

Page 30: ...via the 2D barcode 4 11 ATA Security Erase Unit Command on SED SATA drives The ATA SECURITY ERASE UNIT command shall support both the Normal and Enhanced erase modes with the following modifications additions Normal Erase Normal erase shall be accomplished by changing the media encryption key for the drive followed by an overwrite operation that repeatedly writes a single sector containing random ...

Page 31: ...n order to operate in FIPS Approved Mode of Operation these SEDs require security initialization For more information refer to Security Rules section in the Security Policy document uploaded on the NIST website To reference the product certification visit http csrc nist gov groups STM cmvp documents 140 1 1401vend htm and search for Seagate Level 2 security Security Level 2 enhances the physical s...

Page 32: ...ng sequences are the ground pins P4 and P12 the pre charge power pins and the other ground pins the signal pins and the rest of the power pins 3 There are three power pins for each voltage One pin from each voltage is used for pre charge when installed in a blind mate backplane config uration 4 All used voltage pins Vx must be terminated Caution The drive motor must come to a complete stop Ready t...

Page 33: ...0002H Check Power Mode E5H Download Microcode 92H Execute Device Diagnostics 90H Flush Cache E7H Flush Cache Extended EAH Identify Device ECH Idle E3H Idle Immediate E1H NoP 00H Read Buffer E4H Read Buffer DMA E9H Read DMA C8H Read DMA Extended 25H Read FPDMA Queued 60H Read Log DMA Ext 47H Read Log Ext 2FH Read Multiple C4H Read Multiple Extended 29H Read Sectors 20H Read Sectors Extended 24H Rea...

Page 34: ...H S M A R T Save Attribute Values B0H D3H S M A R T Write Log Sector B0H D6H Standby E2H Standby Immediate E0H Trusted Send 5EH SED drives only Trusted Send DMA 5FH SED drives only Trusted Receive 5CH SED drives only Trusted Receive DMA 5DH SED drives only Write Buffer E8H Write Buffer DMA EBH Write DMA CAH Write DMA Extended 35H Write DMA FUA Extended 3DH Write FPDMA Queued 61H Write Log DMA Ext ...

Page 35: ...Firmware revision 8 ASCII character string padded with blanks to end of string x xx 27 46 Drive model number 40 ASCII characters padded with blanks to end of string 47 Bits 7 0 Maximum sectors per interrupt on Read multiple and Write multiple 16 8010H 48 Trusted computing feature set options 4001H 49 Standard Standby timer IORDY supported and may be disabled 2F00H 50 ATA reserved 0000H 51 PIO data...

Page 36: ...tension 6163H 88 Ultra DMA support and current mode see note following this table 007FH 89 Security erase time xxxxH 90 Enhanced security erase time xxxxH 92 Master password revision code FFFEH 93 Hardware reset value xxxxH 95 99 ATA reserved 0000H 100 103 Total number of user addressable LBA sectors available see Section 2 2 for related infor mation These words are required for drives that suppor...

Page 37: ...Media serial number is supported 3 Media Card Pass Through Command feature set is supported 4 Streaming feature set is supported 5 GPL feature set is supported 6 WRITE DMA FUA EXT and WRITE MULTIPLE FUA EXT commands are supported 7 WRITE DMA QUEUED FUA EXT command is supported 8 64 bit World Wide Name is supported 9 10 Obsolete 11 12 Reserved for TLC 13 IDLE IMMEDIATE command with IUNLOAD feature ...

Page 38: ...ault 03H Set transfer mode based on value in Sector Count register Sector Count register values 00H Set PIO mode to default PIO mode 2 01H Set PIO mode to default and disable IORDY PIO mode 2 08H PIO mode 0 09H PIO mode 1 0AH PIO mode 2 0BH PIO mode 3 0CH PIO mode 4 default 20H Multiword DMA mode 0 21H Multiword DMA mode 1 22H Multiword DMA mode 2 40H Ultra DMA mode 0 41H Ultra DMA mode 1 42H Ultr...

Page 39: ...inates unnecessary drive returns The diagnostic software ships with all new drives and is also available at http www seagate com support downloads seatools This drive is shipped with S M A R T features disabled Users must have a recent BIOS or software package that supports S M A R T to enable this feature The table below shows the S M A R T command codes that the drive uses Table 11 S M A R T com...

Page 40: ...nited States 408 658 1000 ASIA PACIFIC Seagate Singapore International Headquarters Pte Ltd 7000 Ang Mo Kio Avenue 5 Singapore 569877 65 6485 3888 EUROPE MIDDLE EAST AND AFRICA Seagate Technology SAS 16 18 rue du Dôme 92100 Boulogne Billancourt France 33 1 4186 10 00 Publication Number 100788390 Rev C August 2017 ...

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