Seagate ST34555N, Product Manual

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64 Hawk 4XL Product Manual, Rev. A
Direct-support services
Seagate technical support
For one-on-one help, you can talk to a technical support specialist during local business hours. Before calling,
note your system configuration and drive model number (ST
xxxx ).
SeaTDD
™
405-936-1687
Using a telecommunications device for the deaf (TDD), you can send questions or comments 24 hours daily
and exchange messages with a technical support specialist between 8:00
A
.
M
. to 12:15
P
.
M
. and 1:30
P
.
M
. to
6:00
P
.
M
. (Central time) Monday through Friday.
Customer service centers
Seagate direct OEM, Distribution, and Systems Integrator customers should contact their Seagate service rep-
resentative for warranty information. Other customers should contact their place of purchase. Seagate offers
comprehensive customer support for all Seagate drives. These services are available worldwide.
Hong Kong 852-2368 7173
Japan 81-3-5462-2979
Korea 82-2-556-4251/7395
Singapore 65-488-7528
Taiwan 886-2-2715-2923
UK 44-1628-890660
USA Disc: 405-936-1685; Tape: 405-936-1683
Location Phone number
Australia 61-2-9725-3366 (9:00
A
.
M
. to 5:00
P
.
M
., Eastern time, M–F)
France 33 1-41 86 10 86 (9:30
A
.
M
. to 12:30
P
.
M
., 2:00
P
.
M
. to 5:00
P
.
M
., M–F)
Germany Disc: 49-89-140-9332; Tape: 49-89-140-9333
(9:30
A
.
M
. to 12:30
P
.
M
., 2:00
P
.
M
. to 4:00
P
.
M
., M–F)
Hong Kong 852-2368 9918
Korea 82-2-531-5800 (9:00
A
.
M
. to 12:00
P
.
M
., 1:00
P
.
M
. to 6:00
P
.
M
., M–F)
Singapore 65-488-7584 (9:00
A
.
M
. to 12:00
P
.
M
., 2:00
P
.
M
. to 5:00
P
.
M
., M–F)
Taiwan 886-2-2514-2237
UK 44-1628-894083 (10:00
A
.
M
. to 1:00
P
.
M
., 2:00
P
.
M
. to 5:00
P
.
M
., M–F)
USA Please dial 1-800-SEAGATE or 408-456-4496 for the specific product telephone number.
(8:00
A
.
M
. to 1:15
P
.
M
., 2:30
P
.
M
. to 7:00
P
.
M
., Central time, M–F)
Location Phone number FAX number
Asia Pacific and Australia 65-485-3595 65-488-7503
Europe, Middle East, and Africa 31-2031-67300 31-2065-34320
Japan 81-3-5462-2904 81-3-5462-2979
USA 1-800-468-3472 405-949-6740
Other Americas (Brazil, Canada, Mexico) 405-949-6706 405-949-6738
Manufacturer’s representatives
Brazil
MA Informatica 55-21-516-6649 55-21-516-5280
Canada
Memofix
Adtech 905-660-4936
905-812-8099
1-800-624-9857 905-660-8738
905-812-7807
Mexico
Abicom Seamax SA DE CV 525-546-4888 525-546-4888
Southern Europe
Caesar Italia 39-688-18149 39-688-02103
Location Phone number