Medalist 8421, 6421, 4311 and 2112, Rev. A
29
SeaFAX
®
is Seagate’s automated FAX delivery system. Using a
touch-tone phone, you can obtain technical support information
by return FAX 24 hours daily. This service is available worldwide.
Presales Support
Presales Support
Our Presales support staff can help you determine which
Seagate products are best suited for your specific application or
computer system.
Seagate Express
You can purchase select tape products and tape accessories
through Seagate Express 24 hours daily by calling 1-800-531-
0968 or by faxing your order to: +1-972-481-4812.
Technical support
Technical support
If you need help installing your drive, consult your dealer. Deal-
ers are familiar with their unique system configurations and can
help you with system conflicts and other technical issues. If you
need additional help, you can talk to a Seagate technical support
specialist. Before calling, note your system configuration and
drive model number (ST
xxxxx).
SeaTDD™ (+1-405-936-1687) is a telecommunications device
for the deaf (TDD). You can send questions or comments 24
hours daily and exchange messages with a technical support
specialist from 8:00
A.M.
to 12:15
P.M.
and 1:30
P.M.
to 6:00
P.M.
(
central time) Monday through Friday.
