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Medalist 8421, 6421, 4311 and 2112, Rev. A

guide for assistance. Be sure to re-enable this important fea-
ture when FDISK is done.

The system error message, “Drive not Ready,” appears.

Check all cable connections. Make sure pin 1 of the drive is
connected to pin 1 of the hard-disc controller or host adapter.

Make sure the power supply is adequate for system needs.

Reboot the computer and make sure the drive spins up. 

The FDISK error message, “No Fixed Disk Present,”
appears.

Make sure the power supply is adequate for system needs.

Verify the drive-type values in the system setup program.

Check for I/O address conflicts.

The drive does not format to full capacity.

Verify the drive-type values in the system setup program. One
of the following problems may have occurred:

The values may be set with an incorrect translation character-
istic.

You may have entered a parameter value that exceeds the
physical capacity of the drive.

You entered a translation characteristic that does not take full
advantage of the drive’s capacity.

The drive’s physical specifications exceed the translation limits
imposed by the BIOS.

Summary of Contents for ST32112A

Page 1: ...Medalist 8421 ST38421A Medalist 6421 ST36421A Medalist 4311 ST34311A Medalist 2112 ST32112A Installation Guide...

Page 2: ...eagate logo Medalist and the Medalist logo are registered trademarks of Seagate Technol ogy Inc DiscWizard SeaFAX SeaFONE SeaTDD and Sea BOARD are either trademarks or registered trademarks of Seagate...

Page 3: ...ing your computer 9 Addressing drive capacity limitations 11 Preparing your drive for use 13 Installation using Disk Manager 14 Windows 95 or Windows 98 installation 15 Standard DOS installation 16 Ad...

Page 4: ...0 Medalist 8421 6421 4311 and 2112 Rev A iv...

Page 5: ...t also allows older computers to access the full capacity of large capacity drives You can run DiscWizard to install your new hard drive if You already have an existing bootable hard drive in your com...

Page 6: ...max length 18 inches An unused drive power cable for your new drive Before you begin Make sure your computer is turned off before you open the case Read the handling precautions at the right and inspe...

Page 7: ...all it Protect your drive from static discharge by making sure you are well grounded before touching the drive We recommend wearing a grounded wrist strap throughout the installation process Do not to...

Page 8: ...see the Disk Manager online manual look on the drive label or contact the drive manufacturer To configure the drive as a master or one drive only The drive is configured at the factory for a master or...

Page 9: ...21 6421 4311 and 2112 Rev A 5 Figure 1 Master and slave jumper settings Master or single drive Drive is slave 1 3 5 2 4 6 8 7 Master slave jumper block pin 1 4 pin power connector 40 pin ATA interface...

Page 10: ...E or HDD on your motherboard See your computer manual for connector locations Note If you are running Ultra DMA mode 3 or 4 you must use a special 40 pin 80 conductor cable or these modes will not be...

Page 11: ...otherboard with pin 1 on your drive Pin 1 on the interface cable is usually indicated by a stripe along the edge of the cable Figure 3 Mounting screws 3 You can mount the drive in any orientation Usua...

Page 12: ...er or frame kit Contact your com puter dealer Some computers also require drive mount ing rails which can usually be obtained from your dealer 5 Attach a power cable to the drive If your computer does...

Page 13: ...Select automatic drive detection if available This option allows your computer to configure itself automatically for your new drive If your BIOS does not provide automatic drive detec tion select Use...

Page 14: ...for drives with capacities greater than 8 4 Gbytes instructions will be provided For more information see Installation using Disk Manager on page 14 BIOS Settings Drive Model Cylinders Heads Sectors S...

Page 15: ...ture in Windows 3 1 does not work with drives that have capacities greater than 528 Mbytes If you want to use 32 bit disk access with Windows 3 1 see the file SEG32BIT TXT located on your DiscWizard d...

Page 16: ...e or An intelligent ATA host adapter or A system BIOS upgrade BIOS upgrades If you need to upgrade your BIOS contact the appropriate BIOS manufacturer listed below American Megatrends AMI 1 800 828 92...

Page 17: ...want to use Disk Manager you can use the stan dard DOS commands to partition and format your drive See Standard DOS installation on page 16 Two drive system Use DiscWizard for a complete customized s...

Page 18: ...see your new Seagate drive and your existing hard drive if any If any hard drive is not recognized exit Disk Manager and turn off your computer Check all cables jumpers and BIOS settings Then start a...

Page 19: ...Windows 98 installation Windows 95 or Windows 98 Installation 1 Boot your computer from the Windows 95 or Windows 98 star tup diskette with the CD ROM loaded Note the drive letter for your CD ROM dev...

Page 20: ...ams into your diskette drive At the A prompt type FDISK and press ENTER 3 If you have two hard drives installed the FDISK menu displays five options Option five allows you to select the drive you want...

Page 21: ...the A prompt type format x s where x is the letter of your first new partition Repeat the format process for all the new par titions you have created Note From FDISK in Windows 95 or Windows 98 it is...

Page 22: ...er on pins 7 and 8 as shown in Figure 5 above Cable select jumper Some computers differentiate between master and slave drives using specially designed interface cables that have the line to pin 28 th...

Page 23: ...ve the DDO must load into memory before the operating system loads This occurs auto matically when you boot from your hard drive drive C However if you boot from a diskette the DDO will not be loaded...

Page 24: ...the Dynamic Drive Overlay If Disk Manager installs a dynamic drive overlay DDO and you do not need this software to access the full capacity of your drive you can remove the dynamic drive overlay wit...

Page 25: ...he size of your drive 7 When the migration program has finished exit Disk Man ager 8 Remove the diskette and reboot the computer Enter your system setup program see your system manual for details 9 Co...

Page 26: ...motherboard and are secured with mounting screws Check all connectors and cables Make sure all ribbon and power cables are securely connected Ribbon cables are eas ily damaged especially at the conne...

Page 27: ...se guidelines for troubleshooting specific cases The screen remains blank when you power up the system If the steps listed above do not remedy this problem try the fol lowing Make sure the monitor is...

Page 28: ...uter is up and running return the processor to the fast speed Another solution is to warm boot your computer after every power on Check for I O address conflicts To isolate the conflict verify that th...

Page 29: ...u have installed in your computer If it isn t see your dealer Verify the drive type values in the system setup program You must install the drive using the same drive type values your dealer used to p...

Page 30: ...resent appears Make sure the power supply is adequate for system needs Verify the drive type values in the system setup program Check for I O address conflicts The drive does not format to full capaci...

Page 31: ...e you may need to enable LBA mode in the system setup program to access the full capacity of the drive Refer to your computer s reference guide to find out how to enable LBA The DOS message Disk Boot...

Page 32: ...D SeaBOARD is a computer bulletin board system that contains information about Seagate disc and tape drive products and is available 24 hours daily Set your communications software to eight data bits...

Page 33: ...y calling 1 800 531 0968 or by faxing your order to 1 972 481 4812 Technical support Technical support If you need help installing your drive consult your dealer Deal ers are familiar with their uniqu...

Page 34: ...drives Seagate direct OEM Distribution and System Integrator custom ers should contact their Seagate service center representative for warranty information Other customers should contact their place o...

Page 35: ...4 specific product phone number FAX Disc 1 405 936 1685 Tape 1 405 936 1683 Warranty repair USA and Canada 1 800 468 3472 FAX 1 405 949 6740 Latin America 1 405 949 7758 FAX 1 405 949 6738 SeaFAX 1 80...

Page 36: ...30 A M to 5 00 P M European central time Monday through Friday The European call center is located in Amsterdam The Netherlands Call Center Austria 0 800 20 12 90 Belgium 0 800 74 876 Denmark 80 88 12...

Page 37: ...the Middle East dial our European call center at 31 20 316 7222 from 8 30 A M to 5 00 P M European central time Monday through Friday or send a FAX to 31 20 653 3513 The European call center is locat...

Page 38: ...66 FAX 61 2 9725 4052 Hong Kong 852 2368 9918 FAX 852 2368 7173 Japan FAX 81 3 5462 2979 Singapore 65 488 7584 FAX 65 488 7528 Taiwan 886 2 2514 2237 FAX 886 2 2715 2923 SeaFAX Australia 61 2 9756 517...

Page 39: ...ontainer voids the warranty Call your authorized Seagate distributor for information on pack ing materials Figure 7 shows how a drive fits in an approved sin gle pack box including the packing materia...

Page 40: ...c Compatibility Directive 89 336 EEC of 03 May 1989 as amended by Directive 92 31 EEC of 28 April 1992 and Directive 93 68 EEC of 22 July 1993 Compliance of this drive as a system component was con fi...

Page 41: ...n 5 Alle Arbeiten auf dem Fest platte d rfen nur von Ausgebildetem Servicepersonal durchgef hrt werden Bitte entfernen Sie nicht die Aufschriftens childer des Laufwerkes 6 Der Einbau des Laufwerkes mu...

Page 42: ...38 Medalist 8421 6421 4311 and 2112 Rev A...

Page 43: ...Medalist 8421 6421 4311 and 2112 Rev A 39...

Page 44: ...40 Medalist 8421 6421 4311 and 2112 Rev A Seagate Technology Inc 920 Disc Drive Scotts Valley CA 95066 4544 USA Publication Number SG35126 001 Rev A Printed in USA...

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