Windows 98
does not have native support for USB
2.0, so you should use the latest drivers for your USB
host adaptor. These drivers must be provided by your
host adaptor manufacturer (or motherboard
manufacturer if the USB ports are on the motherboard).
You will also need drivers for your Seagate hard drive
if you are using the USB port in Windows 98 see
http://www.seagate.com/support/kb/disc/faq/external_
usb_drivers.html
PROBLEM
Dual-interface kits only: The drive is connected
using the IEEE 1394 cable and the system is
running Windows 98SE, but Windows 98SE fails
to detect it.
RESOLUTION
From
Device Manager
, click
1394 Bus Controller
,
and then click
Settings
. Select the
Support Non-
Compliant Devices
check box, and then reboot
your computer. See
Microsoft Knowledgebase
Article 221823
for more information
http://support.microsoft.com
Macintosh-specific problems
First make sure you have the latest Apple operating
system software updates installed on your computer
before you spend time looking for a drive problem.
These updates are issued to fix bugs, add drivers, and
enhance the security features of your computer. To
check for software updates using Mac OS X, open the
Software Update system-preference panel and click the
Check Now
button. You must be connected to the
Internet to check for and download a software update.
PROBLEM
The drive does not mount at all, and no error
message appears on my screen when I connect
the drive.
RESOLUTION
Use Apple’s
Disk Utility
to locate, initialise, and mount
the drive.
PROBLEM
The Macintosh OS displays the following message
when I connect the drive to my system: “Unable to
read volume – must initialise.”
RESOLUTION
Your Mac OS does not recognise the drive format.
Use Apple’s
Disk Utility
to initialise the drive with
a Mac OS Extended format.
18
Quick Start Guide
ENGLISH
Print Date:2005-May-10 12:38:44 MDT Released; Prod Rel; A; D0000115888 Seagate Confidential
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