Seagate ST12000NM0027 Product Manual Download Page 1

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512E*

Standard model

ST12000NM0027

Self-Encrypting Drive

(SED model

ST12000NM0037

Enterprise Capacity

3.5 HDD

v7 SAS Product Manual

* Default configuration is 512E.

See

Section 4.1.2

to Fast Format to 4KN in seconds

100815204, Rev. C

November 2017

Summary of Contents for ST12000NM0027

Page 1: ...ST12000NM0027 Self Encrypting Drive SED model ST12000NM0037 Enterprise Capacity 3 5 HDD v7 SAS Product Manual Default configuration is 512E See Section 4 1 2 to Fast Format to 4KN in seconds 100815204...

Page 2: ...d of measurement and report a lower capacity In addition some of the listed capacity is used for formatting and other functions and thus will not be available for data storage Actual quantities will v...

Page 3: ...3 Environmental protection 10 2 3 1 European Union Restriction of Hazardous Substance Law 10 2 3 2 China Requirements China RoHS 2 11 2 3 3 Taiwan Requirements Taiwan RoHS 11 2 4 Reference documents...

Page 4: ...Test DST 22 5 2 6 Product warranty 24 6 0 Physical electrical specifications 25 6 1 PowerChoiceTM power management 25 6 1 1 PowerChoice reporting methods 25 6 2 Power Balance 26 6 3 AC power requireme...

Page 5: ...8 Power requirements 36 7 9 Supported commands 36 7 10 Sanitize CRYPTOGRAPHIC ERASE 36 7 11 RevertSP 36 8 0 Defect and error management 37 8 1 Drive internal defects errors 37 8 2 Drive error recovery...

Page 6: ...iry data 47 10 3 2 Mode Sense data 48 10 4 Miscellaneous operating features and conditions 50 10 4 1 SAS physical interface 50 10 4 2 Physical characteristics 53 10 4 3 Connector requirements 53 10 4...

Page 7: ...contacts For information regarding Warranty Support visit http www seagate com support warranty and replacements For information regarding data recovery services visit http www seagate com services s...

Page 8: ...ill use one of the models listed or future generation products and need further assistance please contact the Field Applications Engineer FAE or our global support services group as shown in See Seaga...

Page 9: ...llowing information provides an overview of requirements that may be applicable to the drive 2 2 1 Safety certification These products are certified to meet the requirements of UL cUL 60950 1 EN 60950...

Page 10: ...Canada ICES 003 If this model has the ICES 003 2016 marking it complies with requirements of ICES tested per ANSI C63 4 2014 2 2 6 South Korean KC Certification Mark The South Korean KC Certification...

Page 11: ...chnician for additional suggestions Users may find helpful the following booklet prepared by the Federal Communications Commission How to Identify and Resolve Radio Television Interference Problems Th...

Page 12: ...n 5 of CNS 15663 effective January 1 2018 This product is Taiwan RoHS compliant The following table meets the Section 5 Marking of presence requirements Table 1 China Hazardous Substances Part Name Ha...

Page 13: ...4 INCITS 536 Zone Block Commands ZBC INCITS 534 Serial Attached SCSI SAS 4 INCITS 506 SCSI Block Commands 4 SBC 4 INCITS 502 SCSI Primary Commands 5 SPC 5 ANSI Small Computer System Interface SCSI Do...

Page 14: ...rate The Self Encrypting Drive models indicated on the cover of this product manual have provisions for Security of Data at Rest based on the standards defined by the Trusted Computing Group see www...

Page 15: ...ical block User selectable logical block sizes for 512E 512 520 524 or 528 bytes per logical block Vertical horizontal or top down mounting Seagate Enterprise Capacity 3 5 HDD v7 SAS Self Encrypting D...

Page 16: ...zero and less than the maximum number of LBAs in the Number of Blocks field changes the total drive capacity to the value in the Number of Blocks field A value greater than the maximum number of LBAs...

Page 17: ...creased by 30 minutes 4 1 2 Fast Format Drive sector size transition Single code to support sector sizes from 512E T10 fast format conversion between 512E configurations in the field Possible only if...

Page 18: ...of DC power SCSI stop time is 23 seconds There is no power control switch on the drive 4 3 Prefetch multi segmented cache control The drive provides a prefetch read look ahead and multi segmented cac...

Page 19: ...he data to be written to the medium is stored while the drive performs the Write command If read caching is enabled RCD 0 then data written to the medium is retained in the cache to be made available...

Page 20: ...are only detected during read operations but not caused by the read If an unrecoverable data error is detected a MEDIUM ERROR 03h in the Sense Key will be reported Multiple unrecoverable data errors r...

Page 21: ...o communicate on its interfaces When the self test completes successfully the drive initiates a Link Reset starting with OOB An attached device should respond to the link reset If the link reset attem...

Page 22: ...nal Exceptions Control mode page 1Ch An example if the MRIE is set to one the firmware will issue to the host an 01 5D00 sense code The FRU field contains the type of predictive failure that occurred...

Page 23: ...e are two test coverage options implemented in DST 1 Extended test 2 Short test The most thorough option is the extended test that performs various tests on the drive and scans every logical block add...

Page 24: ...hort test or 010b for the extended test in bytes 1 bits 5 6 and 7 5 2 5 2 3 Short and extended tests DST has two testing options 1 short 2 extended These testing options are described in the following...

Page 25: ...agnostic Users can abort a DST executing in background mode by using the abort code in the DST Function Code field This will cause a 01 self test aborted by the application client code to appear in th...

Page 26: ...orts the current PowerChoice state if active and also the method by which the drive entered the PowerChoice state When the drive receives a command all power condition timers are suspended if they wer...

Page 27: ...additional drain on the 12V supply Table 3 12TB drive DC power requirements Notes 12 0Gb mode Amps Amps Watts Voltage 5V 12V 2 Regulation 5 5 10 2 Avg idle current DCX 1 6 0 309 0 292 5 05 Advanced i...

Page 28: ...band from three quarters to maximum track General DC power requirement notes 1 Minimum current loading for each supply voltage is not less than 1 7 of the maximum operating current shown 2 The 5V and...

Page 29: ...Rev C 28 6 4 3 Current profiles The 12V top and 5V bottom current profiles for the Enterprise Capacity 3 5 HDD drives are shown below Figure 1 12TB model current profiles Note All times and currents...

Page 30: ...r for typical random read operations refer to the following I O rate curve see Figure 2 Locate the typical I O rate for a drive in the system on the horizontal axis and read the corresponding 5 volt c...

Page 31: ...ations After the temperatures stabilize measure the case temperature of the drive See Figure 3 for HDA case temperature measurement location b Non operating 40 to 158 F 40 to 70 C package ambient with...

Page 32: ...of 11ms half sinewave Shock occurring at abnormal levels may promote degraded operational performance during the abnormal shock period Specified operational performance will continue when normal opera...

Page 33: ...in 1070 mm against a concrete floor or equivalent Figure 4 Recommended mounting Package size Packaged product weight Drop height 600 cu in 9 800 cu cm Any 60 in 1524 mm 600 1800 cu in 9 800 19 700 cu...

Page 34: ...9 dB above the masking noise when measured according to Seagate specification 30553 001 6 6 6 Air cleanliness The drive is designed to operate in a typical office environment with minimal environment...

Page 35: ...dard documented in SFF 8301 and SFF 8323 found at www sffcommittee org Note The image is for mechanical dimension reference only and may not represent the actual drive 2X 1 625 020 2X 3 000 010 1 432...

Page 36: ...drive s owner to enable or disable firmware download operations see Section 7 4 Access to the Admin SP is available using the SID Secure ID password or the MSID Manufacturers Secure ID password 7 2 2...

Page 37: ...Design Center Three conditions must be met before the drive will allow the download operation 1 The download must be an SED file A standard base drive non SED file will be rejected 2 The download fil...

Page 38: ...ed to do so performs error recovery procedures to attempt to recover the data The error recovery procedures used depend on the options previously set in the Error Recovery Parameters mode page Error r...

Page 39: ...ubsequent write command Sites are marked for DAR during read operations performed by the drive When a write command is received for an LBA marked for DAR the auto reallocation process is invoked and a...

Page 40: ...daries across the interface if RDPROTECT and WRTPROTECT bits are nonzero values Type 1 does not allow the use of 32 byte commands Type 2 Provides checking control and additional expected fields within...

Page 41: ...tructions provided by the host system This connects the drive directly to the system s SAS connector The SAS connector is normally located on a SAS backpanel See Section 10 4 1 for additional informat...

Page 42: ...side mounting holes If mounting the drive using the bottom holes ensure the drive is not physically distorted by attempting to mount it on a stiff non flat surface The allowable mounting surface stiff...

Page 43: ...erent SCSI domains Each drive port has a unique SAS address The two ports have the capability of independent port clocking e g both ports can run at 12Gb s or the first port can run at 6Gb s while the...

Page 44: ...Inquiry 12h Y Block Device Characteristics B1h Y Block Limits B0h Y Date Code page C1h Y Device Behavior page C3h Y Device Identification 83h Y Extended Inquiry Data 86h Y Firmware Numbers page C0h Y...

Page 45: ...e 02h Y Mode Select same pages as Mode Sense 1Ah 15h Y 2 Mode Select 10 same pages as Mode Sense 1Ah 55h Y Mode Sense 1Ah Y 2 Caching Parameters page 08h Y Control Mode page 0Ah Y Disconnect Reconnect...

Page 46: ...3h 0Ch Y Report Supported Task Management Functions A3h 0Dh Y Report Timestamp A3h 0Fh Y Request Sense 03h Y Actual Retry Count bytes Y Extended Sense Y Field Pointer bytes Y Reserve 16h Y 3rd Party R...

Page 47: ...Y Verify 10 2Fh Y BYTCHK bit Y Verify 10 2Fh Y Verify 12 AFh N Verify 16 8Fh Y Verify 32 7Fh 000Ah N Supported if formatted for type 2 protection information Write 6 0Ah Y Write 10 2Ah Y DPO bit Y FU...

Page 48: ...epresenting the eight digits of the product serial number Bytes 16 through 26 reflect model of drive The table above shows the hex values for Model ST12000NM0027 Refer to the values below for the valu...

Page 49: ...torage location on the media prior to shipping 3 Current values Current values are volatile values being used by the drive to control its operation A Mode Select command can be used to change the valu...

Page 50: ...00 00 00 00 1C 20 00 00 CHG 04 16 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 Verify Error Recovery 07h DEF 07 0A 00 14 FF 00 00 00 00 00 FF FF CHG 07 0A 0F FF 00 00 00 00 00 00...

Page 51: ...provided in the SAS Interface Manual Figure 8 Physical interface Table 10 Miscellaneous features Supported Feature or condition N Automatic contingent allegiance N Asynchronous event notification N S...

Page 52: ...TUM B L 5 08 1 27 6X 1 27 14X 15 875 0 35MIN 15 875 33 43 0 05 B 4 90 0 08 0 84 0 05 22X 0 15 B P15 P1 S7 S1 SEE Detail1 0 30 0 05 4X 4 00 0 08 0 15 D 0 30 0 05 2X 41 13 0 15 B B C C A A 0 20 B 42 73...

Page 53: ...A 0 30 0 05 x 45 5X 0 40 0 05 X 45 3X CORING ALLOWED IN THIS AREA 2 25 0 05 4 85 0 05 0 10 B E S14 S8 4 40 0 15 SEE Detail 2 3 90 0 15 SECTION A A SECTION C C A 0 35 0 05 45 R0 30 0 08 C 1 95 0 08 0...

Page 54: ...out of the SAS device and a description of the functions provided by the pins Table 12 SAS pin descriptions Short pin to support hot plugging Power Disable T10 Industry Standard for remote management...

Page 55: ...em to reduce inrush current to the drive during hot plugging 10 5 Signal characteristics This section describes the electrical signal characteristics of the drive s input and output signals See Table...

Page 56: ...e receive losses in the system 2 A Feed Forward Equalizer FFE optimized to provide balanced receive margins over a range of channels bounded by the best and worst case channels as defined by the relev...

Page 57: ...ted States 408 658 1000 ASIA PACIFIC Seagate Singapore International Headquarters Pte Ltd 7000 Ang Mo Kio Avenue 5 Singapore 569877 65 6485 3888 EUROPE MIDDLE EAST AND AFRICA Seagate Technology SAS 16...

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