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External Hard Drive
Windows 98SE
does not have native support for
USB 2.0, so you should use the latest drivers for
your USB host adapter. These drivers must be
provided by your host adapter manufacturer (or
motherboard manufacturer if the USB ports are on
the motherboard). You will also need drivers for your
Seagate hard drive if you are using the USB port in
Windows 98SE (see http://www.seagate.com/
support/kb/disc/faq/external_usb_drivers.html).
PROBLEM
Dual-interface kits only: The drive is connected
using the FireWire (IEEE 1394a) cable and the
system is running Windows 98SE, but Windows
98SE fails to detect it.
RESOLUTION
From
Device Manager
, click
1394 Bus Controller,
and then click
Settings.
Select the
Support Non-
Compliant Devices
check box, and then reboot
your computer. See
Microsoft Knowledgebase
Article 221823
for more information
(http://support.microsoft.com).
Macintosh-specific problems
First make sure you have the latest Apple operating
system software updates installed on your computer
before you spend time looking for a drive problem.
These updates are issued to fix bugs, add drivers,
and enhance the security features of your computer.
To check for software updates using Mac OS X,
open the Software Update system-preference panel
and click the
Check Now
button. You must be
connected to the Internet to check for and download
a software update.
PROBLEM
The drive does not mount at all, and no
error message appears on my screen
when I connect the drive.
RESOLUTION
Use Apple’s
Disk Utility
to locate, initialize, and
mount the drive.
