For any questions or queries you may have regarding your
SEA-DOO
®
SEASCOOTER™, please follow the below steps for
easy and fast resolution:
- STEP 1-
Please read your User Manual. For a copy of the User Manuals, please visit
www.seadooseascooter
.com
- STEP 2-
Go to www.seadooseascooter
.com and see our FAQ section to find instant
answers.
- STEP 3-
Contact one of our Customer Service representatives at the Customer Service
Center in your region.
RETURN / REPAIR PROCEDURE
1. Call the Customer Service Center for your Return / Repair
Authorization
Number.
2. Make a copy of your Proof of Purchase (receipt).
3. Pack the defective unit in its original packaging including the polystyrene
foam and include the unit and all defective parts.
4. Attach the copy of your Proof of Purchase (receipt) to the outside of the box
(clearly visible), together with the Return / Repair Authorization Number
.
5. Ship the package to the Service Center
.
PLEASE NOTE:
Deliveries that do not have the Proof of Purchase (receipt)
and Return / Repair Authorization Number attached clearly to the outside of
the box, will not be accepted by the Service Center.
UNITED STA
TES
WEST, MEXIC
O & PUER
TO
RICO
SEA-DOO
®
SEASCOOTER™ CUSTOMER SERVICE CENTRE
Phone No.: +1-800-361-2781 Email: [email protected]
UNITED STA
TES EAST
SEA-DOO
®
SEASCOOTER™ CUSTOMER SERVICE CENTRE
Phone No.: +1-888-506-3281 Email: [email protected]
CANADA
SEA-DOO
®
SEASCOOTER™ CUSTOMER SERVICE CENTRE
Phone No.: +1-888-388-8837 Email: [email protected]
HONG KONG
SEA-DOO
®
SEASCOOTER™ CUSTOMER SERVICE CENTRE
Phone No.: +852 3516 2388 Email: [email protected]
EMEA
SEA-DOO
®
SEASCOOTER™ CUSTOMER SERVICE CENTRE
Please visit our website www.seadooseascooter
.com for a listing of distributor
contacts in Europe, Middle East and Africa
(For other territories, please visit www.seadooseascooter
.com
and contact your Local Distributor)
This warranty does not cover any product that has been subject to misuse
negligence or accident, or that has been operated in any way contrary to the
operating instructions as specified in the User Manual. Any flood, loss or
damage, for any reason, that is caused by accidental release and sinking of
the unit, or from flooding an o-ring sealed or water tight area will not be
covered under warranty. This warranty does not apply to any damage to the
product that is the result of improper maintenance or to any product that has
been altered or modified so as to change its intended use. This warranty does
not extend to repairs made necessary by normal wear or by the use of parts
or accessories which are either incompatible with the product or adversely
affects its operation, performance or durability
.
In ad
dition, this
wa
rranty
does not
cove
r items
that
experience nor
mal wear and tear
.
ALL IMPLIED W
ARRANTIES ARE LIMITED IN
THE DURATION
TO
THE
WA
RRANTY PERIOD.
AND
SUCH IMPLIED
WA
RRANTIES INCLUDING
MERCHANTABILITY
, FITNESS
FOR
A P
AR
TICULAR
PURPOSE, OR
OTHERWISE,
ARE
DISCLAIMED IN
THEIR
ENTIRETY
AFTER
THE
EXPIRATION
OF
THE
APPROPRIATE
WARRANTY
PERIOD.
THE
DISTRIBUTO
R’S OBLIGA
TION UNDER
THE
WARRANTY
IS STRICTL
Y
AND EXCLUSIVELY
LIMITED T
O THE REP
AIR OR REPLACEMENT OF
DEFECTIVE P
AR
TS
AND
RETURN OF
THE
PRODUCT
TO
THE
CUSTOMER.
THE DISTRIBUTOR DOES NOT
ASSUME OR
AUTHORIZE
ANYONE T
O ASSUME FOR
THEM ANY
OTHER OBLIGATION.
THE DISTRIBUTOR
ASSUMES NO RESPONSIBILITY FOR INCIDENT
AL,
CONSEQUENTIAL OR OTHER DAMAGES INCLUDING, BUT
NOT LIMITED
TO
EXPENSE OF RETURNING THE PRODUCT
T
O THE DISTRIBUT
OR,
LOSS OF USE OF PRODUCT AND LOSS OF
TIME OR INCONVENIENCE.
EXCLUSIONS
BATTER
Y . This warranty does not include the battery
.
CUSTOMER ENQUIRIES
If your
unit is
not operating,
please refer
to your
User Manual
before
contacting our Customer Service Center. For any damage or repair work
required, please
do not
return your
product to
the store
where it
was
purchased.
RETURN / REPAIR POLICY
Customers must call our Customer Service Center and ask for a Return /
Repair Authorization
Number before
sending the
product to
the Service
Center. Returned products must be shipped with original packaging including
the polystyrene packing material and all defective parts. Please contact our
Customer Service Center for assistance in handling your case.
