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Problem
Probable Cause
Solution
The Activity/Error LED
does not light hen you
configure the scanner.
You may have a faulty
tag.
Try another tag.
The scanner may be
faulty.
Use the Series 5 Test
utilities to verify scanner
operation (see
"Configuring the Scanner"
on page 15)
The antenna cable may
be faulty.
Contact SCS Customer
Service (see page 30).
You receive an error
message when
configuring the scanner.
The scanner may not be
turned on.
Verify that the Power ON
LED is lit.
The scanner’s serial port
connection to your
computer may not be
secure.
Verify the scanner-to-
serial port connection. If
you are using a serial
port adapter, make sure
the adapter connections
are secure.
The Series 5 Test
programs are accesing a
different a different Com
Port than the one
connected.
Switch the serial cable to
Com Port 1 or set the
Com Port being used.
556-EP Manual.P65
2/27/2001, 3:21 PM
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