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7.0
Trouble Shooting
If you are experiencing problems with your product, please refer to this checklist. If the problem persists, please
contact Scott Safety Customer Services or your local distributor.
7.1
Power and Charging
Issues
Solutions
Thermal imager will not turn on
Ensure battery is inserted correctly and is fully charged
LED will not light
Ensure battery is inserted correctly
Thermal imager switches off by itself
Replace/charge the battery
Battery will not charge
Clean battery charging contacts
7.2
Performance and Imaging
Issues
Solutions
Power is on but LCD is black
Ensure no water or glass items are impeding the view. Ensure the Green
LED inside the Green Power button is lite.
Image is a reflection of the user
Ensure no obstacles are impeding the view
Image appears blurred
Ensure the lens window is clean
Thermal imager will not focus
Ensure the lens window is clean
Summary of Contents for X190
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