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Responsibilities of the End User and/or Distributor Under the Warranty (cont’d)
The end user/distributor shall obtain a Returned Material Authorization (RMA) code prior to returning the thermal imager
or accessory. The end user/distributor shall ship the returned materials to Scott Safety with the RMA code prominently
displayed on the outside of the packaging and a headed letter with the return address and a brief description of the fault
placed inside the package.
Non-WarrantyRepairs
In the event that Scott Safety determines that the repair is not covered by the warranty, Scott Safety shall inform the end
user/distributor and provide an estimated cost of repair. Upon receipt of a purchase order from the end user/distributor,
Scott Safety shall undertake the repair and return the thermal imager. All carriage, insurance and freight costs shall be
borne by the end user/distributor. Any such repair, whether under warranty or otherwise, shall not be construed as an
extension of the warranty period.
Transfer of the Warranty
Scott Safety’s obligations under this warranty are limited to the original end user unless prior written consent has been
issued by Scott Safety to transfer the Product to another location, end user or application.
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