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12. Customer Service
The return of a product to our Customer Service implies the full agreement of the terms
and conditions hereinafter. There terms and conditions may be changed without prior
notice.
1) Warranty
The limited warranty period of the product is fixed three years.
2) Scope
These terms and conditions of Customer Service apply to the customer service
provided for the products or any other items sold by authorized distributor only.
3) Warranty Exclusions:
l
Warranty expiration.
l
Factory applied serial number has been altered or removed from the product.
l
Damage, deterioration or malfunction caused by:
ü
Normal wear and tear.
ü
Use of supplies or parts not meeting our specifications.
ü
No certificate or invoice as the proof of warranty.
ü
The product
ü
Showed on the warranty card does not match with the model of the product for
repairing or had been altered.
ü
Damage caused by force majeure.
ü
Servicing not authorized by distributor.
ü
Any other causes which does not relate to a product defect.
l
Shipping fees, installation or labour charges for installation or setup of the
product.
4) Documentation:
Customer Service will accept defective product(s) in the scope of warranty coverage
at the sole condition that the defeat has been clearly defined, and upon reception of
the documents or copy of invoice, indicating the date of purchase, the type of
product, the serial number, and the name of distributor.
SC38.MX16
Scion Tech
User Manual
Tel: +44 (0) 1635 862484
www.scion-tech.co.uk
