Table 3-3 Data Analysis and Review (continued)
Corrective Action
Possible Cause
Symptom
Give all users read and write access to the folder and
then repeat the analysis. Refer to "Open a Plate" in
the
Operator Guide
.
The user does not have read
and write access to the
C:\32Karat\ folder.
The DataReviewer
software opens and
then an "Analysis
failed" message opens.
From the
Start
menu in Windows Explorer, click
All
Programs > Sciex PDF > Preferences
. Make
The location for the output
folder in the Sciex PDF Writer
software is not correct.
The DataReviewer
software opens and
then an "Analysis
failed" message opens.
sure that the folder location is
C:\ProgramData\Sciex\DataReviewer\MethodReports
and then repeat the analysis.
Make sure that the Sciex PDF Writer software is
selected as the printer for the C100HT instrument in
the 32 Karat software. Refer to
The Sciex PDF Writer software
is not selected as the default
printer in the 32 Karat
software.
C100
HT
Biologics Analyzer System
Installation Guide
27 / 31
RUO-IDV-09-3829-A
Troubleshooting
