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Schluter

®

-DITRA-HEAT Thermostat  

3-Year Limited Warranty

 

COVERAGE AND CONDITIONS:

 Subject to the conditions and 

limitations as stated hereinafter, 

Schluter

®

-Systems*

 warrants that the  

Schluter

®

-DITRA-HEAT thermostat

 (the “Product”)** will be free of 

manufacturing defects for a period of three (3) years from the date of 

purchase only when the Product is used and installed in accordance 

with the terms and conditions of the Schluter

®

-DITRA-HEAT Thermostat 

User’s Guide  and industry standard guidelines that are not in conflict 

with User’s Guide in effect at the time of installation. This warranty is 

conditioned and will be considered null and void and Schluter

®

-Systems 

will have the right to refuse any claims if : (a) resulting from faulty 

installation or improper storage, (b) any Schluter product  comprising 

the system has been altered or otherwise modified in any way without 

the prior written authorization of Schluter

®

-Systems, (c) an abusive or 

abnormal use, lack of maintenance, improper maintenance or use other 

than that for which the Product was manufactured. It is the responsibility 

of the owner/ builder/ installer to ensure the suitability of all building 

materials and all associated building materials for the owner’s intended 

use. It is recommended that the owner consult with an experienced and 

professional installer and qualified electrician.  

RESOLUTION:

 If the Product fails to meet this warranty, then the 

owner’s exclusive remedy and the sole obligation of Schluter

®

-Systems, 

at its election, shall be to repair or replace the Product. This warranty 

does not cover the cost of disconnection, transport, and installation. 

If at any time during the warranty period the unit becomes defective, you 

must cut off the power supply at the main electrical panel and contact 

1) your installer or distributor or 2) Schluter

®

-Systems‘ customer service 

department.

DISCLAIMER:

 THERE ARE NO WARRANTIES BEYOND THIS 

EXPRESSED WARRANTY AS STATED ABOVE. ALL OTHER 

WARRANTIES, REPRESENTATIONS OR CONDITIONS, EXPRESSED 

OR IMPLIED, ARE DISCLAIMED AND EXCLUDED, INCLUDING 

WARRANTIES, REPRESENTATIONS OR CONDITIONS OF 

MERCHANTABILITY

 OR FITNESS FOR A PARTICULAR PURPOSE 

ARISING BY STATUTE OR OTHERWISE BY LAW OR FROM A 

COURSE OF DEALING OR USAGE OF TRADE. SCHLUTER-SYSTEMS 

EXCLUDES AND IN NO EVENT SHALL HAVE ANY LIABILITY FOR 

LOST PROFITS OR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL, 

22

Summary of Contents for DH E RS D/BW

Page 1: ...DH E RS D BW Smart Programmable Digital Thermostat for Heated Floors User s Guide For further information or to consult this guide online please visit www schluter com 08 2014 ...

Page 2: ...derstand and follow these instructions and keep them handy for future reference If these instructions are not followed the warranty will be considered null and void and the manufacturer deems no further responsibility for this product Moreover the following instructions must be adhered to in order to avoid personal injuries or property damages serious injuries and potentially fatal electric shocks...

Page 3: ...uniform temperature This Thermostat is not Compatible with the Following Installations electrical current higher than 16 A with a resistive load 3840 W 240 VAC 3330 W 208 VAC and 1920 W 120 VAC inductive load presence of a contactor or relay and central heating system Parts Supplied one 1 thermostat two 2 mounting screws four 4 solderless connectors suitable for copper wires one 1 floor temperatur...

Page 4: ... your heating floor Thermostat Mounting and Connection 1 Cut off power supply on lead wires at the electrical panel in order to avoid any risk of electric shock Ensure that the thermostat will be installed on a junction box located in an uninsulated wall 2 Ensure that the air vents of the thermostat are clean and clear of any obstructions 3 Using a screwdriver loosen the screw retaining the mounti...

Page 5: ...nnectors Please note that thermostat wires do not have polarity meaning that any wire can be connected to the other Then connect the wires of the floor temperature sensor at the indicated location behind the thermostat Two floor temperature sensors are provided one with the DITRA HEAT E RS thermostat and one with the DITRA HEAT E HK heating cables Both floor temperature sensors are installed withi...

Page 6: ...n the mounting base and tighten the screw at the bottom of the unit 7 Turn on the power 8 Set the thermostat to the desired setting see the following section 3 Operation Security mode Ambient temperature Ambient mode Floor temperature Floor mode 6 ...

Page 7: ...r the floor temperature set points They can be displayed in degrees Celsius or Fahrenheit see Display in degrees Celsius Fahrenheit Out of any adjustment mode press down the button to increase the set point or the button to decrease it Set points can only be adjusted by increments of 1 degree To quickly scroll through the set point values press and hold down the button Maximum Floor Temperature Li...

Page 8: ...ostat is self sufficient for 2 hours If the failure lasts less than 2 hours the thermostat saves the adjustment of the hour and the day of the week When the power is restored after an extensive failure more than 2 hours the hour and the day of the week are recovered but you must update them Display in Degrees Fahrenheit Celsius The thermostat can display the ambient temperature and the set point i...

Page 9: ...e screen displays the mode temperature the mode set point the hour and the day of the week This mode is initially activated when the power is turned on for the first time You must adjust the hour as described in the section Adjustment of the hour and the day of the week before switching to other modes by pressing down the Mode or Pre Prog button Automatic Mode Auto To switch from the Manual mode t...

Page 10: ...d You must confirm the period by pressing down the Mode button 3 The two figures representing the hour blink to indicate that you can adjust them from 00 to 23 using the or button You must confirm the adjustment by pressing down the Mode button 4 After confirmation the figures representing the minutes the last 2 figures blink You can adjust and confirm them in the manner described in point 3 Note ...

Page 11: ...ode the thermostat displays at any time the set point of the current period The icon will blink when the anticipated start of the next period begins For example if the requested temperature between 8h00am and 10h00pm is 22 C 72 F and between 10h00 pm and 8h00am is 18 C 64 F the set point will indicate 18 C 64 F until 7h59am and will switch to 22 C 72 F at 8h00am Thus you will not see the progressi...

Page 12: ...ion 3 After all selections are completed release the source day button The selected days have the same programming as the source day To copy the programming in block you must 1 Press down the source day button hold it and press down the last day of the block you want to copy 2 Hold down these two buttons for 3 seconds After this time the days of the block are displayed indicating that the copy in ...

Page 13: ...e Preprogrammed Mode The Preprogrammed mode allows an automatic programming of the thermostat 252 preprogrammings have been defined for mode and 252 for mode A0 to Z1 and 0 to 9 see appendix 1 to consult the corresponding tables This mode gives you the possibility to quickly program the thermostat using preprogrammings commonly used without having to do it manually As from the Automatic mode it is...

Page 14: ...utton during 5 seconds The letter indicator blinks and you can adjust it by pressing down the or button Once the letter is chosen you must validate your choice by pressing down the Mode button The letter ceases to blink and the figure starts to blink The choice of the figure is made in the same way as that of the letter using the or button Once the figure is selected you must validate your choice ...

Page 15: ...own the Mode button when period 2 is displayed you exit the View mode At any time you can exit the View mode using one of these 3 methods 1 Press down the button of the day you are viewing 2 Press down another day to view it 3 Press down the Exit button If you do not press down any button during 1 minute the thermostat quits the view mode At any time it is possible to change the day to be viewed b...

Page 16: ...high degree of accuracy When the heating starts or stops it is normal to hear a click sound It is the noise of the relay which opens or closes as applicable Backlighting The screen lights up when you press down a button If you do not press down any button for more than 15 seconds the screen turns off If you press down the or button once when the backlight is off it will light up without changing t...

Page 17: ...o reinitialize the ground fault circuit interrupter the red indicator turns off b Failed test The red indicator does not light up and the entire display blinks during 5 seconds In this case disconnect the heating system at the electrical panel and call Schluter Systems customer service Security mode This mode imposes a maximum temperature set point which is impossible to exceed regardless of the m...

Page 18: ...ing a maximum of 5 minutes indicating that you can deactivate the Security mode 3 Simultaneously press down the and buttons for more than 10 seconds The icon will then be hidden indicating that the Security mode is deactivated Parameter Backup and Power Failures The thermostat saves some parameters in its nonvolatile memory in order to recovered them when power is restored e g after a power failur...

Page 19: ...wever when power is restored after an extensive failure more than 2 hours it recovers the last mode Man Auto Pre Prog as well as the various adjustments that were effective when the failure occurred either from the or the mode The hour and the day of the week are also recovered but you must update them The set point will be the same as what was active when the failure occurred Note During the firs...

Page 20: ...ply at the electrical panel The red indicator lights up frequently Contact customer service The displayed ambient temperature is incorrect Check the presence of an air stream or a heat source near the thermostat and correct the situation The display indicates E1 E2 or E3 Faulty thermal sensor Contact customer service Weak luminosity of the display Possibility of a bad contact Check thermostat wiri...

Page 21: ...ive load 16 A 3840 W 240 VAC 3330 W 208 VAC 1920 W 120 VAC Temperature Display Range 0 C to 35 C 32 F to 95 F Temperature display resolution 1 C 1 F Range of the temperature set points 3 C to 35 C 37 F to 95 F Temperature set point increments 1 C 1 F Storage 30 C to 50 C 22 F to 122 F Certification cETLus 21 ...

Page 22: ...ity of the owner builder installer to ensure the suitability of all building materials and all associated building materials for the owner s intended use It is recommended that the owner consult with an experienced and professional installer and qualified electrician RESOLUTION If the Product fails to meet this warranty then the owner s exclusive remedy and the sole obligation of Schluter Systems ...

Page 23: ...STATES AND PROVINCES DO NOT ALLOW DISCLAIMERS OR OTHER RESTRICTIONS OF IMPLIED WARRANTIES SO SOME OF THE ABOVE DISCLAIMERS MAY NOT APPLY TO YOU TRANSFERABILITY This Limited Warranty extends ONLY to the original end user defined as original intended owner and user of the property unit in which the installation is incorporated herein referred to as Owner and is not transferable or assignable unless ...

Page 24: ...to Schluter Systems Canada Inc Attn Warranty Claims Dept 21100 chemin Ste Marie Ste Anne de Bellevue QC H9X 3Y8 For the purpose of this warranty Schluter Systems L P shall provide the warranty for all products for end users located in the United States and Schluter Systems Canada Inc shall provide the warranty for all products for end users located in Canada This warranty is limited to sales of th...

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