Schartec Move 1000, Installation And Operating Instructions Manual

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48
Error Message Possible Cause Troubleshooting
Remote controls cannot be
coded.
1. Memory is full.
2. New remote control is not
compatible with the door
operator.
1. Press “Code” for more than 8 seconds until
the display shows “C”. All codes are
deleted. Now save the new remote control.
2. Use only original remote controls.
Display shows E1. Opener does
not work.
No signal is recognized at the main
hall sensor.
1. Check the connection between the main
hall sensor and the PCBA.
2. Call or write to your Schartec retailer for
additional assistance.
Display shows E2. Opener does
not work.
No signal is detected on the sub-hall
sensor.
1. Check the connection between the sub-hall
sensor and the PCBA.
2. Call or write to your Schartec retailer for
additional assistance.
Display shows E3. Opener does
not work.
The count of the sub-hall sensor is
faster than the count of the main hall
sensor.
Learn the end positions again.
Display shows E4. Opener does
not work.
1. Wicket (pass) door is open.
2. Terminal block is not inserted.
3. Terminal block inserted
correctly.
1. Close the wicket (pass) door.
2. Plug the terminal block back in. Can
possibly come loose during transport.
3. A bridge between GND and Door has been
removed and needs to be restored.
Display shows E6. Opener
reverses when driving.
Obstacle in the door closing area. Check and remove obstacle.
Display shows H. Opener does
not work.
Opener overheated.
1. Remove the opener from the power supply.
2. Contact your Schartec retailer.