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User Manual  |   03.2021  |  v03

www.schaererusa.com

 

Error Messages

Error Messages

Display Message

Cause

Remedy

select product 

12:00 07.09.2010

•  Appears when the machine is ready to 

operate.

Beverages can be dispensed.

selection locked

grounds cont missing

•  The grounds container has been pulled out. 

(Cleaning program).

•  The end switch is defective.

Beverage output is blocked!

►  After cleaning the brew chamber, reinsert the 

grounds container.

If the message persists, call for service.

selection locked

empty gr. container

•  The grounds container is full.

Beverage output is blocked!

►  Empty the grounds container and reinsert it.

select product

cleaning program

•  Appears when a programmed number of 

beverages has been dispensed without the 
machine being cleaned. 

►  The machine must be cleaned.

Refer to page 19-20 for daily cleaning procedures.

selection locked

grinder L no beans

•  Appears when the bean hopper on the left-

hand side is empty or when a coffee bean 
has become stuck.

Beverage output is blocked!

►  Refill the bean hopper  with coffee beans (max. 

1000g.) and push the  

  button.

►  If jammed, use the stem of the cleaning brush 

to "stir" the coffee beans around and unclog the 
grinder. Then press the  

  button.

selection locked

grinder R no beans

•  Appears when the bean hopper on the right-

hand side is empty or when a coffee bean 
has become stuck.

Beverage output is blocked!

►  Refill the bean hopper with coffee beans (max. 

1000g.) and push the  

  button.

►  If jammed, use the stem of the cleaning brush 

to "stir" the coffee beans around and unclog the 
grinder. Then press the  

  button.

selection locked

grinder L overload

•  Appears when the grinder on the left-

hand side is overloaded or if the grinder is 
jammed.

Beverage output is blocked!

►  Check the grinder for foreign objects.

 

Press the  

  button. 

selection locked

grinder R overload

•  Appears when the grinder on the right-

hand side is overloaded or if the grinder is 
jammed.

Beverage output is blocked!

►  Check the grinder for foreign objects.

 

Press the  

  button.

selection locked

grinder L blocked

•  An object (such as a stone)  has become 

jammed in the grinder.

Beverage output is blocked!

►  Press the  

  button. If the message persists, 

switch off the espresso machine and vacuum out 
coffee beans with a vacuum cleaner.

►  Check if a foreign object has jammed the grinder. 

selection locked

grinder R blocked

•  An object (such as a stone)  has become 

jammed in the grinder.

Beverage output is blocked!

►  Press the  

  button. If the message persists, 

switch off the espresso machine and vacuum out 
coffee beans with a vacuum cleaner.

►  Check if a foreign object has jammed the grinder. 

selection locked

grinder current

•  PCB or electronics are defective.

►  Call for service.

selection locked

brew motor current

•  PCB or electronics are defective.

►  Call for service.

Summary of Contents for 040381-00021EUS

Page 1: ...Models SAP Material 040381 00021EUS 1340900012 Schaerer Coffee Art Plus 20BTN User Manual 03 2021 rv03...

Page 2: ...based on the latest product information available at the time of publication approval SEB Professional North America reserves the right to change the content at any time without prior notice Note that...

Page 3: ...SERVICE AGENT WARNING DO NOT MOVE MACHINE WHILE IT IS STILL CONNECTED TO UTILITIES CAUTION ALL DISPENSED PRODUCTS ARE EXTREMELY HOT USE CAUTION WHILE OPERATING ALL FUNCTIONS KEEP HANDS AWAY FROM FOAME...

Page 4: ...Machine Description Machine Accessories Utility Hook Up Requirements Operation General Operation Beverage Output Tips During Operation Maintenance Daily Cleaning Cleaning the Steam Wand Weekly Coffee...

Page 5: ...e Overview Dual bean hoppers each hold up to 1 kg 2 2 lbs Regular left and Decaf right Cleaning tablet funnel LED display PURGE STEAM buttons Button panel HOT WATER buttons Hot water spout Coffee spou...

Page 6: ...6 User Manual 03 2021 v03 www schaererusa com Introduction Machine Overview...

Page 7: ...sso shot Press the DECAF DOUBLE button for drinks requiring two decaf feinated espresso shot Press the SINGLE button for drinks requiring one espresso shot Press the DOUBLE button for drinks requiring...

Page 8: ...y cleaning push the slides inward and then lift up Refer to page 22 for instructions Purge Steam Buttons Hot Water Buttons To purge the steam wand after each use press purge button 1 It will purge for...

Page 9: ...team wand with proprietary air injection and auto shut off guarantees consistent milk texture and temperature while allowing users the freedom to multitask The coffee spout swivels back and forth to a...

Page 10: ...lly or when prompted on the display The drip tray is connected to a flexible hose which should be connected to a fixed drain line The purpose of this basin is to funnel any spilled liquids down the dr...

Page 11: ...ries User Manual Steam Wand Cleaner Item 9610000114 Large Cleaning Brush Item 3370067409 Daily Cleaning Instructions Coffee Pure Cleaning Tablet Item 9610000116 To order cleaning supplies please call...

Page 12: ...n 28 8 Top Clearance 2 Side Clearance 22 3 Rear Clearance 4 POWER WATER SUPPLY AND ACCESS REQUIREMENTS The receptacle water shut off valve and drain pipe must be within 3 feet 36 of the center of the...

Page 13: ...from the bean hopper 2 Fill with whole beans maximum 1 kg 2 2 lbs and close the lid A well closed lid prevents loss of aroma Preparing the Machine for Operation Prior to switching on the machine check...

Page 14: ...Time 1 Perform the daily cleaning See section Daily Cleaning on pages 19 20 2 Switch the machine to Standby Press the button 3 Close the shut off valve from the fresh water supply 4 Disconnect the mac...

Page 15: ...er 2 Submerge steam wand into pitcher and make sure wand points straight down Press the CAPPUCCINO STEAM or EXTRA HOT CAPP STEAM button 2 Submerge steam wand into pitcher and make sure wand points str...

Page 16: ...Espresso Shot Decaf Espresso Shot 1 Place cup under coffee spout and press the SINGLE OR DOUBLE button 1 Place cup under coffee spout and press the DECAF SINGLE OR DECAF DOUBLE button All beverages di...

Page 17: ...M button 2 Submerge steam wand into pitcher and make sure wand points straight down Press the LATTE STEAM or EXTRA HOT LATTE STEAM button 3 Place cup under coffee spout and press SIN GLE OR DOUBLE For...

Page 18: ...tly will prevent caked up grounds from forming When making two 16oz drinks at a time steam 32oz of milk Always wipe steam wand with a thick clean damp cloth and purge after each use Refer to page 21 f...

Page 19: ...the button until display reads cleaning program empty gr container Immediately remove grounds bin within 6 seconds Empty coffee grounds into trash can Wash rinse sanitize bin and set aside Point steam...

Page 20: ...am wand into cold water once to rinse then discard water Wipe steam wand with a clean damp cloth Press do not hold the blinking buttontoactivatecleaningcycle this takes about 4 30 minutes All beverage...

Page 21: ...ediately wipe steam wand with a thick clean damp cloth Be careful wand will be very hot After wiping off wand point it to ward drip tray Press button 1 to purge steam wand Cleaning the Steam Wand Afte...

Page 22: ...ush the bean slide inward to lock the beans and release the hopper Dry the hoppers thoroughly with a clean damp cloth Empty the beans into another container Use warm water to wash rinse and sanitize R...

Page 23: ...and side is empty or when a coffee bean has become stuck Beverage output is blocked Refill the bean hopper with coffee beans max 1000g and push the button If jammed use the stem of the cleaning brush...

Page 24: ...age output is blocked Wait until the target temperature has been reached If the message persists call for service selection locked heating steam The temperature is 10 C below the programmed temperatur...

Page 25: ...er was not reached Beverage output is blocked Call for service selection locked exchange filter The programmed water volume liters months has passed through the filter Beverage output is blocked The w...

Page 26: ...were received How to Contact Us emergencies machine is not working Call our toll free number at 888 989 3004 Press 1 for support Press 1 to get service on your coffee machine During normal business h...

Page 27: ...e customer on a time and material basis Conditions Parts damaged and or replaced and the resulting labor are included in the contract provided that Repairs are carried out by SEB Professional North Am...

Page 28: ...internal damage Water Boiler Steam Boiler Grinders Grinder Motors Brew Group Drive Motor Position switches internal damage Transformer Card Reader Display internal damage Air Pump Warranty Exceptions...

Page 29: ...29 User Manual 03 2021 v03 www schaererusa com Notes Notes...

Page 30: ...30 User Manual 03 2021 v03 www schaererusa com Notes Notes...

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