
WARRANTY
This limited warranty (
Warranty
) is given by Scandia Heating (Aust) Pty Ltd (ACN 005 868 093) (
Scandia
or
we
) to the original retail
purchaser (You) of the pellet fire to which this Warranty applies.
Our goods come with guarantees that cannot be excluded under the Australian/New Zealand Consumer Law. You are entitled
to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not
amount to a major failure.
The benefits that this Warranty provides are in addition to other rights and remedies available to you under the Australian/New
Zealand Consumer Law. This
Warranty does not limit those rights and remedies.
IMPORTANT:
For this Warranty to apply, you must fully complete the attached card and mail it to our mail address (below) within
30 days after the original purchase. By mailing it to us, you also agree that, to the extent permitted by law, our liability to You on any
basis in relation to the pellet fire (other than under the Australian/New Zealand Consumer Law) is limited to our obligations under this
Warranty.
1.
Scope of Warranty
If:
●
a defect in material or workmanship appears in the following parts within the corresponding warranty period after the date of the
original purchase; and
●
you comply with the requirements below regarding making a claim,
then, subject to the exclusions below, we will (or will arrange to) replace or repair the relevant part or (at our option) replace the entire
pellet fire with the same or comparable model.
COMPONENT
WARRANTY PERIOD
Parts
Labour
Firebox and heat exchanger
5 years
1 year
Burner Pot
2 years
nil
Glass door
1 year
1 year
Electronic components
2 years
1 year
Fan
2 years
1 year
All other parts
1 year
1 year
2.
Exclusions
This Warranty does not apply:
●
if the pellet fire is not installed by a qualified person ;
●
where the defect is not due to the original design or manufacture of the part (including where the pellet fire part or accessory
has been subject to accident, abuse, alteration, misuse or neglect or has been installed, altered, inspected, operated, cleaned
or maintained negligently or not in accordance with applicable local laws, regulations and standards and the instructions and
requirement included in the manual supplied with the pellet fire);
22
Summary of Contents for Verdant LE
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