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TROUBLESHOOTING
SMOKE ESCAPING
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Damp wood
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Chimney not drawing properly
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Chimney is not properly dimensioned for the built-in stove
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Check if the smoke gas pipe/chimney are blocked
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Is the chimney the right height for its surroundings?
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Vacuum in the room
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At rear outlet, check that the flue pipe does not
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The door is opened before the embers have burned down
obstruct the chimney draught
sufficiently
WOOD BURNING TOO QUICKLY
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The air valves are set incorrectly
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The baffle plate is incorrectly mounted or missing
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Inferior firewood (wast wood, pallets etc.)
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Too much chimney draught
SOOT BUILD-UP ON GLASS
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Incorrect secondary airflow setting
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Excessive primary air
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Damp wood
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Wood pieces too large for lighting
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Inferior firewood (waste wood, pallets etc.)
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Chimney not drawing sufficiently
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Vacuum in the room
EXCESSIVE SOOT BUID-UP IN CHIMNEY
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Poor burning (more air is required)
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Damp wood
THE SURFACE OF THE BUILT-IN STOVE IS TURNING GREY
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Over-firing (See "Instructions for heating")
POOR HEATING PERFORMANCE OF BUILT-IN STOVE
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Damp wood
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Not enough wood
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Inferior wood quality with low calorific value
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The baffle plates are not fitted correctly
SMELL AND SOUND OF THE BUILT-IN STOVE
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The lacquer on the built-in stove hardens, when you use the built-in stove for the first time; this can cause an odour. Open a
window or a door for ventilation and make sure that the built-in stove is heated up sufficiently to avoid odours later.
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When heating up and cooling down, the built-in stove may make some clicking noises. These are due to the huge temperature
differences to which the material is exposed and do not indicate any product defects.
WHITE SHADOW ON THE INSIDE OF THE GLASS
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Over-firing (See "Instructions for heating")
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Too much primary air
