29
RETURNS & REPAIRS
28
LIfETIME WARRANTy
RETURNS & REPAIRS
100 DAy TRIAL
You have up to 100 days to test your SaunaSpace® Product and
decide if it suits you
.
FREE RETURN SHIPPING in USA, Canada, and Mexico
. We think you’ll
keep it. But if not, you can return it during the 100 Day Trial for a 100%
refund.
As long as the SaunaSpace® Product is still in “like new condition” we
will refund the purchase price.
If you roughed it up a bit, that’s okay. We may deduct a proportional
amount from the refund to cover the cost of repair of the damaged
component.
Return shipping fee for all international destinations
: equivalent to the
actual cost to return-ship.
Claims for items missing or damaged in transit must be received within
five (5) business days of receipt of product.
you may either exchange the product for the same product or receive
a refund for amount of the purchased product. Refunds on returned
products will be issued in the same payment form as tendered at time
of purchase. Payments made by credit card will be reimbursed to your
account after we receive and inspect the item. Please allow 7-14 days
for a credit to appear on your credit card statement.
HOW TO RETURN OR EXCHANGE YOUR
PRODUCT?
1. EMAIL US, DESCRIBING YOUR REASON FOR RETURN/
EXCHANGE & YOUR DESIRED RETURN METHOD, DROP-
OFF OR PICKUP
We will email you pre-paid FEDEX labels for the return ship:
LIfETIME WARRANTy
SaunaSpace LLC (hereafter referred to as "SaunaSpace
®
")
recognizes that certain natural materials components such as
wood, cotton and steel used in its Products (hereafter referred to
as "Products") have naturally occurring blemishes, discolorations,
minor imperfections, knots and irregular character and grain.
These naturally occurring irregularities are not considered defects
in materials for the purpose of this warranty, providing they do not
adversely affect the functionality of the Product.
SaunaSpace
®
warrants to the original consumer purchaser that its
Products will be free from defects in materials and workmanship
appearing under normal individual consumer use. This warranty
does not cover damage to Products caused by abuse, acts of
God, mishandling, unauthorized repair or your failure to consult a
licensed health care provider regarding proper use of this product.
This warranty specifically excludes heat lamp bulbs.
THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES;
AND ANy IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO
ANy IMPLIED WARRANTy Of MERCHANTABILITy OR fITNESS fOR
PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION Of THIS
WARRANTy. IN NO EVENT WILL SAUNASPACE
®
BE LIABLE fOR ANy
INCIDENTAL OR CONSEQUENTIAL DAMAGES.
Some states do not allow limitations on how long an implied
warranty lasts and/or the exclusion or limitation of incidental or
consequential damages, so the above limitation and/or the above
exclusion may not apply to you. This warranty gives you specific
legal rights, and you may also have other rights which vary from
state to state. As its sole responsibility and your sole remedy for any
warranted defect, SaunaSpace
®
will repair or replace any defective
part of its Products, containing a warranted defect, free of charge,
and with notification within a reasonable period of time (but no
longer than 6 months) following the discovery of such defect.