TR
O
U
BL
ES
H
O
O
TIN
G
G
U
ID
E
TROUBLESHOOTING
SYMPTOM
POSSIBLE CAUSE
SUGGESTED REMEDY
Portions of a burner
won’t light or
have erratic flame
Burner wet or flame opening(s)
clogged
Clean and dry burner
Burners won’t light
Gas supply off
Check main / unit gas valves
Air in lines
Turn gas valve on. Attempt to
light pilot every 15 sec.
Pilot valve not lit
Turn off gas - allow unit to
vent for 5 minutes. Turn gas
back on and light pilot
One burner assembly
won’t light
Control not on
Turn temperature control to ON
Set to desired setting when lit
Water in burner
Remove burner and dry
thoroughly
Damaged temperature control,
Burner or other internal
component
Contact manufacturer for repairs
Pilot will not light
Gas supply off
Check main / unit gas valves
Air in lines
Turn pilot valve on. Attempt to
light pilot every 15 sec.
Pilot valve not on
Turn pilot valve on / adjust
Burner not hot enough
Temperature control not set
Adjust for desired temperature
Shutter or nozzle out of
adjustment
Contact qualified technician for
adjustment
Damaged temperature control,
burner or other internal
component
Contact manufacturer for repairs
NOTE: There are no user
serviceable components in the
burner assemblies or in the control
valves. In all cases of damage
or malfunction,
contact your manufacturerfor
repairs.
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Summary of Contents for SCB48-HD
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