SATO CL-408 Quick Manual Download Page 11

Some complex labels with large graphic images can take a long time
to transmit to the printer (especially when using the serial interface)
and image in the buffer before they can be printed. Have you
allowed enough time for this process?

The On-Line LED will blink while the printer is imaging a label in
memory. If it is a very small label, the On-Line led will blink
quickly one time. If it is a long label, it will blink for a
correspondingly longer time.

If the On-Line LED does not blink, place the printer in the Hex
Dump mode and resend the data stream. A list of the received data
characters will be printed out in hexidecimal format. See Section 2,
Hex Dump Diagnostic Labels on page 35 of the Operator and
Technical Reference Manual 
for information on how to place the
printer in the hex dump mode. If the data cannot be printed in the
Hex Dump mode, the printer is not receiving any data.

Make sure your computer program is sending data to the correct
printer. More than one printer can be assigned to the same port in the
Windows Printer dialog box. Make sure the printer listed in the Print
Setup window is the CL408/412. (Note: The correct printer driver to
use for Label Wizard is labeled “SATO Generic”)

The printer feeds a label, but does not print anything

Is the label wide enough? The first dot print position is on the
outside edge of the print head and narrow labels are justified toward
the inside of the printer. You may have to configure the printer with
an Offset value to correctly position the image on the label. Refer to
the Operator and Technical Manual, Section 2 for instructions on
how to do this.

If you are printing in the direct thermal mode, make sure you are
using direct thermal paper.

If you are printing in the thermal transfer mode, check to make sure
the ribbon is loaded properly with the ink (dull side) in contact with
the media.

Poor quality printing

If the print has sections missing, visually inspect the print head to
make sure it is clean and has no physical damage. If foreign matter
is observed, clean the head using a cotton swab and the Thermal
Print Head and Platen Cleaner from the SATO cleaning kit.

CL408/412 Quick Guide

Page 11

PN 9001067 Rev A

Summary of Contents for CL-408

Page 1: ...to do if it will not print 10 CL408 412 Specifications 14 Media and Supplies 15 Options 15 This Quick Guide was prepared to get you up and running quickly It will enable you to get your new SATO CL40...

Page 2: ...8 412 Printer Quick Guide Operator and Technical Reference Manual Head Cleaning Sheet Sample Ribbons and Ribbon Take Up Core Power Cable Test Printout Labels Label Wizard SE CD ROM After taking the CL...

Page 3: ...Display Illuminated when power is applied Adjustments controls behind front panel Print Adjusts print darkness Offset Adjusts amount of back forward feed for dis pense cut tear off position Pitch Adj...

Page 4: ...ditions DSW2 3 DIP switches for configuring printer operation Power Turns printer On and Off Rear Panel Connections AC Input 115V 50 60 Hz connector Use the cable supplied AC Fuse Input power protecti...

Page 5: ...nside of the printer The labels should come off the bot tom of the roll labels wound face in on the roll 5 Route the labels as indicated by the label routing diagram on the inside of the top cover The...

Page 6: ...e printed using the Front Panel Controls 1 Apply power to the printer while simultaneously pressing the FEED key 2 The printer will beep once and display a USER TEST PRINT Small Large on the LCD scree...

Page 7: ...switches in the Off or down position DSW 1 is located on the Se rial RS232 Plug In Interface card This configures the printer for the follow ing operation Thermal transfer printing If an RS232 Serial...

Page 8: ...Operator Manual The most common interface connections are Parallel and RS232 Serial Parallel Interface The Parallel interface connector is an AMP 57 40360 female 36 pin Cen tronics type Pin Descriptio...

Page 9: ...OM shipped with each printer Label Wizard SE is an evaluation copy of SATO s Label Wizard De sign and Production software for Windows 3 1 95 98 It can be used with any SATO printer The SE version is a...

Page 10: ...printer responds very quickly However if you specify a Windows True Type font it is transmitted to the printer in a graphics format that results in large data transfers to the printer slowing down th...

Page 11: ...e assigned to the same port in the Windows Printer dialog box Make sure the printer listed in the Print Setup window is the CL408 412 Note The correct printer driver to use for Label Wizard is labeled...

Page 12: ...be On to enable the reflective sensor If continuous media is being used without any type of registration the sensor must be turned off DSW3 3 ON Otherwise the printer will feed approximately 20 of pa...

Page 13: ...is not in contact with the media a PAPER END ERROR results Check to make sure a notch or hole in the label is not causing the Paper Out switch to give a false indication LCD displays a RIBBON END ERRO...

Page 14: ...1249 833 mm Max Print Speed 6 ips 150 mm s Physical Size 10 7 W x 16 9 D x 12 6 H 271 mm W x 430 mm D x 321 mm H Weight 28 7 lbs 19 kg Max Media Roll OD 8 6 218 mm Label Sensing Eye Mark Gap Notch or...

Page 15: ...Serial Bus USB and 10BaseT Ethernet Label Dispenser The CL408 412 Label Dispense Option is an internal mechanism that pro vides the ability to print labels in the demand mode When it is installed the...

Page 16: ...hey are being printed The maximum roll capacity is 10 Cleaning Kit The cleaning kit contains a cleaning sheet head cleaning solution cotton tipped cleaning swabs and cleaning towels for ensuring your...

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