TROUBLESHOOTING
Extreme hot or cold weather could affect the performance of the built-in sensors that detect body heat. Certain winter clothing can
shield a person’s body heat from the sensor during extreme cold weather. During extreme hot weather, the sensor may not be able to
distinguish the difference between normal body temperatures and the surrounding high temperatures. The sensor will begin working
normally once weather conditions return to normal.
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Light does not come on
at night when motion is
detected.
1. No power is being delivered to the fixture.
2. Another light source is causing the security
light to think it is daylight.
3. Wiring inside electrical box came loose.
1. Check that circuit breaker and/or wall switch power
is on.
2. Turn off surrounding lights and/or re-aim the sensor
head.
3. AFTER turning power off to the fixture,reconnect ay
loose wiring.
Security light comes on
during the day.
1. Dusk-too-Dawn sensor is a shaded area and
is fooled into thinking it is nighttime.
2. Dusk-to-Dawn sensor is faulty.
1. Shine a flashlight onto the light sensor. If the
security light turns off, then the fixture is mounted
in an area that does not allow enough light to enter
the sensor. Relocate security light.
2. If under warranty, contact Customer Service.
Security light cycles ON
and OFF continuously.
1. Dusk-to-Dawn sensor is sensing reflected
light from the security light.
1. Change the position of the light head, aim light
away from the reflecting surfaces.
2. Put a small piece of black electrical tape over the
Dusk-to-Dawn sensor.
3. Relocate the security light to a different location,
where it no longer causes reflected light.
Security light comes on
for no apparent reason at
night.
1. Light is sensing motion in the detection zone.
1. Make sure the sensor is not picking up moving
objects such as bushes, trees, traffic, water, etc.
2. Test the motion sensor by covering up the front
curved lens with cardboard to block the view. If
the light turns off, then something in the detection
zone is triggering the sensor. Reposition the motion
sensor or change the sensitivity (distance) of the
sensor.
WARRANTY
The manufacturer warrants this lighting fixture to be free from defects in materials and workmanship for a period of (3) years from the
date of original purchase by the consumer. The fixture is not warrantied for use in a commercial or retail application. The warranty is
limited to use in a residential environment. We will repair or replace(at our option) the unit in the original color and style if available, or
in a similar color and style if the original item has been discontinued, without charge. Defective units must be properly packed and
returned to the manufacturer with a letter of explanation and your original purchase receipt showing date of purchase.
Call 1-866-994-4148 to obtain a return authorization number and an address where to ship your defective product.
Note: C.O.D. shipments will NOT be accepted. The liability of the manufacturer is in any case limited to replacement of the defective
light fixture product. The manufacturer will not be liable for any other loss, damage, labor costs or injury which is caused by the
product. This limitation upon the liability of the manufacturer includes any loss, damage, labor costs or injury which is (1) to person or
property or otherwise; (2) incidental or consequential in nature; (3) based upon theories of warranty, contract, negligence, strict liability,
tort, or otherwise; or (4) directly, or indirectly related to the sale, use, or repair of the product. This warranty gives you specific rights,
and you may also have other rights which vary from state to state.
CARE AND MAINTENANCE
IMPORTANT:
This fixture uses LEDs (light emitting diodes) to provide light. LEDs do not burn out like traditional light bulbs and will
last for 30 years or more (based on 3 hours of usage per day).
Periodically clean the fixture and diffuser using a mild, non-abrasive cleaner and soft cloth. When cleaning the fixture, make sure the
power is turned off. Do not spray cleaner directly onto any part of the
fixture or LEDs.
