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• Moving grate drive motors
• The electrical heater (fuel burner)
• Automatic fuel feeding system and its parts
• Analogue thermometer
5.
The warranty does not cover components subject to wear and tear:
• Screws, nuts, handles
• Sealant (sealing elements), rubber seals in the fuel reservoir
• Capacitor (see the blower fan, the gearmotor)
• Flue gas turbulator
• Ceramic panels
6.
In consequence of any repairs of the boiler or changes in its design or insu-
lation made by the Buyer or other third persons during the warranty period
the warranty terms and conditions become invalid.
7.
All damages resulting from incorrect operation, incorrect storage, improper
maintenance not conforming to the operation and maintenance documen-
tation, or other reasons not attributable to the manufacturer result in loss of
the warranty.
8.
Only original spare parts offered by the Zakład Metalowo–Kotlarski “SAS”
should be used. The manufacturer shall not be held responsible for defecti-
ve work of the SAS BIO SOLID boiler when incorrect spare parts are used.
9.
Sealing cord located in the doors, furnace doors, ash box doors and under
the exhaust chamber cover is not covered by warranty. It is a wearable ma-
terial for periodic replacement.
10. During the warranty term the manufacturer ensures free of charge repairs of
the subject matter of the agreement within 14 days of a date of notification.
11. A defect covered by a warranty repair should be notified immediately when
that defect is discovered.
12. The complaint should be sent to the manufacturer address.
13. When the party submitting the complaint prevents twice performance of the
warranty repair despite the guarantor notifying its readiness for such per-
formance, it shall be understood as a waiver of the claim included in the
warranty notification.
14. Replacement of the boiler is acceptable when the guarantor decides it can-
not be repaired. The guarantor may refuse to carry out the repair when the
access is not given to the boiler.
15. When it is found that the service request was unfounded, the customer shall
bear costs of the technician travel and work Before you call the maintenance
service, please become acquainted with chapter “Statuses of incorrect bo
-
iler work”. We are always ready to provide advice and assistance by phone.
16. The correctly filled in warranty card, with a signature and a seal of the seller
and a date of the sell is the only basis for free of charge repairs.
17. Keeping the technical and start-up documentation, warranty card for the
entire life of the boiler is required. This operation and maintenance docu-
mentation and the warranty card must be delivered together with the boiler
should the title to it be transferred on another person.
