19
Troubleshooting
Problem
Cause
Solution
No segments appear – No AC power available
– Check the AC power supply
on the weight display
Weight display shows – The weighing pan is
– Position the weighing pan
“Low”
is not in place
Weight display shows – The load on the pan
– Unload the scale
“High”
exceeds the scale’s capacity
The weight readout – Unstable ambient conditions – Set up the scale in another area
changes constantly – Too much vibration or
– Access the menu to select
the scale is exposed to draft the appropriate code to adapt
the scale to the particular
weighing environment
(refer to “Menu Settings”)
The weight readout – The paint component does
– Tare prior to weighing
is obviously wrong
not have a stable weight
– The scale was not tared
before weighing
No weight value is – Data communication between – Access the menu settings to
shown and the lock scale and PC has been
deactive the “Lock” function
symbol is active
interrupted and the “Lock”
– Check the connection
function is active in the scale
