24
Troubleshooting Guide
Problem ...
Causes ...
Remedy
No segments are indicated in the
weight display
(9)
-
No line voltage available
-
The AC adapter is not plugged
in
-
Check power supply
-
Plug in the AC adapter
-
Weight display shows
“L”
or
“CH2”
-
The platform cover
(1)
is not in
place
-
An object is pressed against
the platform cover or has
gotten underneath it
-
Place platform cover on the
scale base
-
The platform cover must rest
properly on the scale base
without any interfering objects
in between
Weight display shows
“H”
-
Load exceeds the capacity of
the scale
-
Unload the scale
The weight readout changes
constantly or the special message
“BUSY”
does not go out in the
weight display
-
Unstable ambient conditions
-
Too much vibration or there is
a draft
-
Sample does not have a stable
weight
-
Set up scale in another area
-
Access the menu to adapt
scale to the particular type of
weighing environment
The weight display shows
“CE”
-
A zero readout was not
indicated in the weight display
when the CAL key
(11)
was
pressed to calibrate
-
The scale is loaded
-
Press tare control
(9)
and re-
press the CAL key
The code
“CC“
in the display does
not go out
-
The CAL key
(7)
has not been
pressed when the display read
zero
-
The scale is loaded
-
Press the tare control
(6)
and
re-press the CAL key
-
Unload the scale
The weight readout is obviously
wrong
-
Scale has not been calibrated
-
Scale has not been tared
before weighing
-
The air bubble of the level
indicator
(2)
is not within the
circle(only for IB 16000 S)
-
Calibrate scale
-
Tare before weighing
-
Level scale
“POWER OFF”
blinks in the display
-
The operating voltage is too
loo
(battery discharged)
-
Connect the scale or the
external rechargeable battery
to line voltage using the AC
adapter
