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Service and Warranty Information
General Service Information
Your Saratoga spa has been designed to provide years of trouble-free use.As with any
appliance, problems may occasionally occur that require the expertise of a qualified service
person.Though such simple repairs as resetting a GFCI switch or breaker, resetting a high
limit thermostat or replacing a light bulb may not require a service call, they may indicate
that a more serious condition exists.These conditions may require an experienced service
person. Before calling for service, please refer to the Troubleshooting Guide.
Note:
Always retain your original sales receipt for future reference.
Acts Invalidating Warranty
The limited warranty is void if the Saratoga spa has been improperly installed, subjected to
alteration, misuse, or abuse, or if any repairs on the spa are attempted by anyone other than
an authorized representative of Saratoga Spa Company.Alteration shall include any
component or plumbing change, electrical conversion, or the addition of any non-approved
sanitation or water purification device, or heating system which contributes to component
or unit failure or unsafe operating system. Misuse and abuse shall include any operation of
the spa other than in accordance with Saratoga Spa Company printed instructions, or use of
the spa in an application for which it is not designed; specifically: use of the spa in a non-
residential application; damage caused by operation* of the spa at water temperatures
outside the range of 35°F and 120 °F; damage caused by a dirty, clogged or calcified filter
cartridge; damage to the spa components or spa surface determined to have been caused by
improper water maintenance or improper use of chemicals (refer to pages 52-54 of this
owners manual); damage caused by allowing undissolved spa sanitizing chemicals to lie on
the spa surface (no spa surface material can withstand this kind of abuse); and damage to
the spa surface caused by leaving the spa uncovered while empty of water and in direct
exposure to sunlight (this may cause solar heating distress in warm weather regions).These
are considered abuses and may invalidate this warranty.
Acts of nature, and damage caused by animals, rodents, and insects are considered abuses
and are not covered under this warranty.
*Operation of the spa does not mean “use” of the spa! Saratoga Spa Company does not
recommend using the spa if the water temperature is above or below the spa’s control
panel temperature range.
