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Saorview DXD7025SVC, User Manual

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Saorview DXD7025SVC User Manual Download Page 23

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My remote control isn’t working. 

Check batteries are inserted correctly. If batteries are exhausted, 
the remote control will become unreliable and will cease to 
operate. The red LED light at the top of the remote control 
illuminates during normal operation.

‘No data’ message is displayed on some satellite channels. 

The Guide listings for free-to-air satellite channels may 
sometimes appear with ‘no data’ in the programme information. 
This is normal. Programme information is updated when the 
channel is selected.

My old TV does not have a HDMI input, what should I do?  

Ask your electrical retailer to supply an adapter cable. Cables 
can be obtained for the analogue output to a TV with RCA 
inputs, or SCART input as needed. Note if your old TV only has 
an aerial socket, it is not suitable for Saorview Connect. Call the 
Saorview team on 1890-222 012 for help with connecting to 
different TV sets.

There is no sound, but the picture is OK. 

Check that the volume is not turned down on your Saorview 
Connect box. If your remote control is set to control your TV, you 
can adjust the box volume settings using the buttons on the top 
cover. Also, check that the MUTE function is not enabled - see 
pages 12 and 13 for remote control buttons.

Box does not function normally, displays channels incorrectly, 

or exhibits other unexpected behaviour during use.

Check aerial, network, satellite and HDMI connections first.  
If that does not resolve the issue, try removing the power supply 
and reinserting it in order to reboot. If that fails to work, normal 
operation can usually be restored by pressing HOME > Settings > 
System settings > Factory reset. You will be presented with two 
options:

•

 

 Clear cache, keep settings - this allows the box to partially reset 
but keep tuned channels and other settings in place.

•

 

 Factory reset - this completely clears all settings including 
stored channels, channel pre-ordering, and Saorview ID setting. 
Use this option as a last resort if the box fails to work normally. 

Specifications

Pins

Signal

RCA plug colour

Tip

Left audio

White

Ring 01

Right audio

Red

Ring 02

Video

Yellow

Sleeve

GND

Tip

Ring 01

Ring 02

Sleeve

Hardware Functions

IC

ALi M3733

Type

Dual ARM Cortex A9

3D Graphics
Process power (DMIPS)

5,000

DDR

1GB DDR3

Dual tuner with multi-format solution  

which supports DVB-S2 and DVB-T2
NOR Flash

4 MB

NAND Flash

512MB

Resolutions

480i, 576i/p, 720p,1080i/p

illuminati” Housing
Internal

WiFi 2by2 802.11 IEEE b/g/n 2.4GHz

Summary of Contents for DXD7025SVC

Page 1: ...User Manual DXD7025SVC Saorview Connect set top box Version 1 October 2017 ...

Page 2: ...vailable from mid 2018 with a software upgrade Extra features when you download our FREE Saorview app Easy plug and play set up Free expert customer support If you need any help getting going then we are here to help Call the friendly Saorview team on 1890 222 012 or 01 258 3540 open from 10am to 9pm Monday to Friday and from 10am to 6pm at weekends Visit the Saorview website at saorview ie for ho...

Page 3: ...removed from the remote control unit Replace the batteries at least once a year to prevent them from leaking Do not expose the batteries to extreme conditions or excessive heat for instance radiators sunshine fire or the like This will result in an increased risk of leakage or explosion Never try to reactivate used batteries with heat charging or other methods Batteries must not be dismantled and ...

Page 4: ...earlier 22 Planning what to watch later 23 Browsing whilst watching TV 24 Finding out more about a programme 25 Setting a reminder 26 On demand 27 Spotlight 28 Search 29 Info 30 On screen icons 31 Language and accessibility 32 Saorview ID 33 Saorview mobile app 34 Satellite 36 Settings 38 Software updates 40 Troubleshooting 43 Specifications 45 Remote control programme codes 48 Open source softwar...

Page 5: ...ind the following items A Saorview Connect set top box B Saorview remote control C Batteries for the remote control D Power adapter E HDMI cable to connect the box to a TV F Ethernet cable to connect to your broadband router G Quick Start Guide A B C D E F G ...

Page 6: ... Saorview TV channels Saorview recommends the use of a professionally installed UHF roof aerial to receive Saorview It may be possible in some areas to use an attic aerial and in some instances it may be possible to use an indoor set top aerial A good local installer will be aware of the best aerial solution for your particular location and can ensure that it is correctly and safely installed H SA...

Page 7: ...bers Subtitles Turn subtitles on or off on Saorview channels when available Recordings will be enabled following a software update scheduled for middle of 2018 Register for a Saorview ID and we will let you know when the recordings feature is enabled AV Change your TV s AV input setting See page 14 on how to programme your remote control Spotlight The Saorview team s picks of the best programmes t...

Page 8: ... hold both the RECORDINGS and AD keys for 3 seconds to enter programming mode The red LED on your Saorview remote control will remain lit once in programming mode 02 Press HOME followed by the RED button and hold RED for 5 seconds until LED blinks once Programme your remote control to work with your TV You can use your Saorview remote control to control your TV as well as your Saorview Connect box...

Page 9: ...outer To manually adjust internet connection settings press HOME and navigate to Settings Select Internet connection and press OK Select Network set up to enter the manual configuration screen NOTE only take this step if you are familiar with how to manage network settings If you have already connected your Saorview Connect box to your router you will see a message on screen saying Great you re al...

Page 10: ...y Follow the on screen instructions to install your box If you see a prompt offering a software update we reccommend you accept it See section on software updates about updating the software on your Saorview Connect box First Time Installation During the install you will need to scan for Saorview channels This can take about 3 minutes If you have not already connected your box to your broadband ro...

Page 11: ... This will be enabled with a software update scheduled for the middle of 2018 If you have a Saorview ID we will notify you when the recordings feature is enabled Then you can connect an external hard drive to the USB socket at the back of your box to be able to record programmes The Guide for Saorview Channels To access the TV guide for Saorview channels press GUIDE on your remote control or selec...

Page 12: ...The programme will then play requires connection to broadband To go back to Now Next continue to press the Right arrow To go back to watching live TV press the EXIT button Planning What to Watch Later To plan your viewing a bit further ahead the full Guide has listings for the next 7 days for the Saorview channels Use the Right arrow to browse programmes that are on later To move forward and back ...

Page 13: ...ext two channels in the Guide Use the arrow keys and the OK button to select programmes You can find out about programmes and set reminders To go back to watching live TV full screen press EXIT Finding Out More About a Programme Programmes come with extra info to help you decide whether to watch them To see the programme info highlight the programme in the Guide and a short description will then s...

Page 14: ...rom the Guide select the programme with the reminder set press OK and then select Remove reminder On Demand Find hundreds of hours of programmes ready to watch whenever you want To visit On Demand press the ON DEMAND button on your remote control or select On Demand from the Home menu Use the arrow keys on your remote control to browse through the On Demand services and press OK to select Whilst w...

Page 15: ... the On TV section Search With so much great TV to choose from we ve made it easy to find the programmes you want to watch on the Saorview channels To visit Search press the SEARCH button on your remote control or select Search from the Home menu Use the arrow keys to highlight a letter and press OK to select Results will appear once you ve entered three letters You can continue to select letters ...

Page 16: ...ossible to pair with your box and use the Saorview app as a remote control and to remote record with a software update due in mid 2018 Features Information about a number of the features including remote record series link programme title search subtitles audio description and accessing satellite channels Help advice Latest news about Saorview Connect details on how to rescan for channels how to c...

Page 17: ...n once to switch on audio description Press the AD button a second time to switch it off To check if a programme on a Saorview channel has audio description press the INFO button on your remote control while watching the programme and look for the AD icon Signed programmes Some broadcasters provide a signed version of programmes for hard of hearing viewers Look out for SL icon in the Guide which i...

Page 18: ... to generate your unique pairing code 03 Then log in to your Saorview ID via the Saorview website or Saorview app and enter the code You ll now be able to control your box using the remote control in the app and remotely set recordings from the Saorview channels once supported Use the Saorview app as a remote control With your phone or tablet paired to your Saorview Connect box you can take contro...

Page 19: ...ar transponder and have that information to hand We recommend that you leave Network scan on as it allows your receiver to pick up channels that may not be transmitting at the time of scan but which you may want to watch later Note that 7 day listings and Saorview Connect features are not available while viewing satellite channels You can re order hide and retune satellite channels to suit your pr...

Page 20: ...orview ID Satellite channels Only accessible in satellite mode Perform a manual scan to discover new satellite channels assumes knowledge of satellite transponders and associated channels In this section you can perform an automatic satellite channel scan edit reorder satellite channels requires PIN and hide selected satellite channels requires PIN PIN The default PIN for your Saorview Connect box...

Page 21: ...pdates in System settings in the Settings menu Installing software updates Each time the box is switched on from standby it checks for downloaded software If software is found you will be prompted to install it via an onscreen message The message includes information about how long the install is likely to take and has three options 01 Install now 02 Install later the next time the box is put into...

Page 22: ...cted The image on my TV is breaking up Check your aerial and connections Call us on 1890 222 012 for advice I am using an old TV that is not widescreen and the picture is stretched out of shape What can I do From the Home screen select Settings and then go to Picture sound Change the aspect ratio to suit your TV The sound is out of sync with the picture How do I fix it Sound and picture can someti...

Page 23: ...on the top cover Also check that the MUTE function is not enabled see pages 12 and 13 for remote control buttons Box does not function normally displays channels incorrectly or exhibits other unexpected behaviour during use Check aerial network satellite and HDMI connections first If that does not resolve the issue try removing the power supply and reinserting it in order to reboot If that fails t...

Page 24: ...Voltage 100 240VAC 50 60Hz Physical Specification Size W x H x D 198 5 x 35 5 x 122 8mm EU Declaration of Conformity We Eagle Kingdom Technologies Ltd acknowledge our sole responsibility that the set top box DXD7025SVC is in accordance with EMC Directive 2014 30 EU is in compliance with the following norm s or document s Technical regulations EN 55032 2012_AC 2013 EN 61000 3 2 2014 EN 61000 3 3 20...

Page 25: ... 062 079 140 149 192 Apollo 65 Arc en Ciel 51 Arcam 037 134 Ardem 009 026 067 149 154 Arena 9 Aristona 009 149 Arthur Martin 52 ASA 016 019 021 031 040 050 052 Asberg 009 149 Brands Codes Asora 15 Astra 009 149 Asuka 024 037 055 057 134 ATD 81 Atlantic 009 037 149 Atori 15 Auchan 52 Audiosonic 009 015 024 026 027 051 055 067 096 134 140 149 161 185 Audioton 024 027 067 134 Audioworld 81 Aumark 131...

Page 26: ...15 026 027 035 036 067 080 082 130 136 149 153 161 168 275 CS Electronics 037 039 055 CTC 39 CTX 124 Brands Codes Curtis Mathes 005 053 131 Cybertron 55 Cytronix 113 D Boss 009 128 Daewoo 009 015 026 033 037 055 076 081 101 102 104 114 122 134 140 144 149 157 170 209 210 Dainichi 037 055 Daitsu 180 Dansai 009 010 014 015 024 029 037 134 149 Dansette 142 Dantax 026 027 033 067 153 161 Datsura 14 Da...

Page 27: ...149 144 156 Brands Codes Frontech 015 024 039 052 061 134 138 Fuchsware 90 Fujicom 244 Fujimaro 101 238 243 Fujimaru 243 Fujitsu 009 015 016 020 043 052 099 134 149 139 274 Fujitsu General 015 052 134 Fujitsu Siemens 094 112 113 171 178 206 Funai 016 024 079 120 142 206 218 230 249 275 Furichi 166 Futronic 024 081 091 166 Future 009 149 Galaxi 009 052 149 139 Galaxis 009 027 035 149 Galeria 15 GBC...

Page 28: ... 160 166 215 217 223 235 241 246 Iberia 009 149 ICE 009 015 024 028 037 055 134 149 iCEAC 234 Ices 037 055 Ict 009 149 170 iDEAL 129 Brands Codes IISonic 119 121 236 Iiyama 105 111 Imperial 009 027 035 039 048 052 062 132 149 138 139 Indiana 009 149 Ingelen 026 036 041 052 139 Ingersoll 15 Inno Hit 009 015 020 039 055 057 134 149 171 228 Innovation 009 149 146 Innowert 101 113 Inotech 088 096 Insi...

Page 29: ...1 039 052 Magnafon 037 047 Magnavox 009 016 029 090 149 Magnum 009 026 077 149 161 183 Brands Codes Mandor 24 Manesth 009 010 024 052 061 134 149 Manhattan 009 052 079 089 102 128 149 168 180 275 Maqma 113 235 244 Marantz 009 149 142 Marelli 31 Mark 009 015 026 037 134 149 140 161 Marks and Spencer 246 Masuda 009 015 024 028 055 134 149 Matsui 001 009 010 014 015 018 020 026 028 029 030 032 033 03...

Page 30: ...28 055 063 073 Brands Codes Onyx 244 246 Opera 009 149 Optimus 004 053 Optonica 5 Orbit 009 149 Orion 009 015 016 024 026 032 033 038 104 110 149 142 156 211 212 256 257 258 259 Orline 009 055 149 Ormond 009 079 149 168 275 Osaki 009 020 024 030 055 134 149 140 142 Osio 009 149 Oso 55 Osume 009 020 029 055 149 OTIC 238 243 255 Otto Versand 001 005 009 015 025 029 039 051 057 120 133 134 149 137 13...

Page 31: ... 062 RFT 009 020 024 027 031 058 067 149 Rhapsody 37 Brands Codes Ricoh 009 149 Rinex 024 035 081 088 160 R Line 009 052 149 Roadstar 009 015 024 026 035 055 057 079 108 125 149 168 211 217 275 Robotron 31 Rodex 009 149 Rolsen 189 Rover 029 103 Rowa 009 015 024 037 081 082 134 149 152 160 219 Royal 035 097 153 Royal Lux 027 060 142 278 Rukopir 009 149 Saba 002 004 013 026 031 051 052 060 069 137 1...

Page 32: ...9 107 149 168 171 Stylandia 134 Sunic Line 009 149 Sunkai 009 036 041 045 055 101 149 Sunstar 009 015 024 028 149 Sunstech 256 Brands Codes Sunwatt 45 Sunwood 009 015 149 Superla 037 134 Supersonic 014 015 024 045 081 093 149 SuperTech 009 015 037 055 149 Supervision 024 081 Supra 009 015 022 140 Supratech 270 Susumu 013 055 060 276 278 Sutron 15 SVA 024 045 081 093 Svasa 014 024 081 093 160 Swedx...

Page 33: ...067 079 101 134 149 168 275 Transonic 009 015 024 035 045 081 082 145 149 152 217 Transtec 37 Triad 009 015 055 149 Trident 134 Trio 238 243 Tristar 024 055 Triumph 009 040 149 Tsoschi 57 Brands Codes TVTEXT 149 Uher 009 027 035 066 067 140 149 Ultravox 009 031 037 039 052 140 149 UMC 121 235 237 247 264 266 Unic Line 009 045 065 138 149 United 009 026 033 149 152 161 168 211 213 246 255 Unitron 2...

Page 34: ...t errors or destruction as well as included costs Gnu Lesser General Public License Version 2 1 February 1999 Copyright C 1991 1999 Free Software Foundation Inc 51 Franklin Street Fifth Floor Boston MA 02110 1301 USA Everyone is permitted to copy and distribute verbatim copies of this license document but changing it is not allowed This is the first released version of the Lesser GPL It also count...

Page 35: ...his License d If a facility in the modified Library refers to a function or a table of data to be supplied by an application program that uses the facility other than as an argument passed when the facility is invoked then you must make a good faith effort to ensure that in the event an application does not supply such function or table the facility still operates and performs whatever part of its...

Page 36: ...tion to induce you to infringe any patents or other property right claims or to contest validity of any such claims this section has the sole purpose of protecting the integrity of the free software distribution system which is implemented by public license practices Many people have made generous contributions to the wide range of software distributed through that system in reliance on consistent...

Page 37: ...72 www saorview ie Call centre 1890 222 012 or 01 258 3540 Open from 10am to 9pm Monday to Friday and from 10am to 6pm at weekends saorviewirl saorview ...

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