SANTOS: User and maintenance manual
98134 EN 2.3 - 10 2013
16 / 16
www.santos.fr
WARRANTY CERTIFICATE
WARRANTY
Since the 01.01.95, all our appliances comply with CE and possess the CE label. Our guarantee is
of 24 months from the manufacturing date mentioned on the descriptive plate, except concerning
the asynchronous motors (consisting of a rotor and a stator) which are warranted for 5 years from
their manufacturing date. Warranty is strictly limited to the free replacement of any part of origin
recognized by us as defective due to a defect or building default and identified as belonging to the
concerned appliance. Warranty does not apply to damages resulting from installation or use non-
complying with our appliance data sheet (user’s manual) or in case of an evident lack of
maintenance or disrespect of elementary security electric rules. It does not apply in case of regular
wear and tear.
Any replacement of parts under warranty will be realized after return of the
defective part in our workshops, postage paid, supported by a copy of a conformity statement on
which appears the serial number of the appliance. Every appliance is equipped with a descriptive
plate conforming to the EC recommendations and of which a duplicate exists in the conformity
statement (serial number, manufacturing date, electrical characteristics …). In case of serious
damage judged repairable only in our workshops, and after prior consent from our departments,
any appliance under guarantee is sent by the Distributor, carriage paid. In case of repairs or
reconditioning of appliances not under guarantee, the round trip transport is payable by the
distributor. The parts and workforce are invoiced at the current rate. A preliminary estimate can be
supplied.
Coffee grinder not using SANTOS original burrs are not taken under guarantee. The warranty
conditions, repairs, reconditioning, of the espresso coffee grinder are the object of a specific note.
Our guarantee does not extend to the payment of penalties, the repair of direct or indirect
damages and notably to any loss of income resulting from the nonconformity or the defectiveness
of products, SANTOS's global responsibility being limited to the sale price of the delivered product
and to the possible repair of the defective products.
In case of revelation of an imperfection during the warranty period, the Distributor has to, unless a
different written agreement of SANTOS, indicate to his customer to stop any use of the defective
product. Such a use would release SANTOS of any responsibility.
APPLIANCE IDENTIFICATION PLATE
SPECIMEN
For all documents not supplied with
the appliance.
Printed, Faxed. Downloaded
