Troubleshooting
Nothing appears in the
display even when the
power is turned on.
Problem
Low Battery Symbol
appears.
Batteries are drained.
Probable Cause
Batteries are drained.
In colder temperatures batteries have weaker
electrical charges.
Replace all batteries with new ones.
Recommended Action
Replace all batteries with new ones.
Warm up the batteries, or use the device in a
warmer setting.
Device operation time is
inconsistent.
No reading after
measurement.
Suspicious blood
pressure results.
Different battery brands have different life spans.
Batteries are drained.
Perhaps the cuff was improperly positioned.
Blood pressure naturally varies throughout the day.
Use Alkaline batteries and replace all
batteries at the same time with same brand
batteries.
Replace all batteries with new ones.
Adjust patient and wrist cuff to measure.
Rest a while, relax and measure again.
Suspicious heart rate
results.
Bodily movement during device use.
Measurement shortly after exercise or exposure to
the outdoors.
Refrain from moving during measurement.
Do not take measurements after exercise or
coming back from the outdoors.
Battery are not correctly aligned with terminals.
Reinsert batteries in the correct position.
Power switches off
automatically.
During measuring, air re-
inflates.
System design.
It could be a normal action if the user's blood
pressure is higher than the initial pressure value,
the device automatically pumps to a higher
pressure by 40mmHg each time.
Push the power button again, and then begin
measure again.
Relax, and try to take a measure again.
The wrist cuff is not fastened properly.
Check that the wrist cuff is fastened properly
and retake the measurement.
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