ENGLISH
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Problem
Cause
Solution
Motor is not running.
1) Power not reaching main switch.
2) Defective power cord.
3) Faulty switches or wiring.
4) Blown fuse or tripped circuit breaker
5) Problem with brushes, field windings, or
armatures (vacuum or brush motor).
1) Check power supply. Check fuses/circuit
breaker. Contact service center.
2) Replace with 14-gauge cord.
3) Contact manufacturer or service center.
4) Reset circuit breaker according to operating
instructions or replace fuse if qualified.
5) Contact manufacturer or service center.
Loss of vacuum suction.
1) Vacuum head blocked.
2) Hoses blocked.
3) Recovery tank not sealed properly.
1) Visually inspect and clear blockage.
2) Visually inspect and clear blockage.
3) Check tank for damage or adjust lid for
proper fit.
Brush not functioning
properly.
1) Belt broken.
2) Brush jammed.
3) Clutch bearing seized.
1) Replace belt.
2) Visually inspect and clear blockage.
3) Contact manufacturer or service center.
Spray tips not functioning
properly.
1) Tips blocked.
2) Solution filter blocked.
3) Pump head, valves or diaphragm
blocked or damaged.
4) Solenoid valve inoperative.
1) Visually inspect and clean according to
operating instructions.
2) Visually inspect and clean according to
operating instructions.
3) Contact manufacturer or service center.
4) Contact manufacturer or service center.
Problem solving
Make sure machine is turned off and electrical power cord is unplugged.
SERVICE INFORMATION
If your Sanitaire product
should require service
You will find the nearest Sanitaire Authorized
Service Center in your area online at
sanitairecommercial.com under service locator
or contact Sanitaire Customer Service.
If you need information about repairs or
replacement parts, or if you have questions
about your warranty, contact Sanitaire
Customer Service.
Website:
www.sanitairecommercial.com
Call:
Sanitaire Customer Service
1-800-800-8975
Monday – Friday
9 a.m. – 8:30 p.m. EST
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