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9

Maintenance 

 

9- 1

Maintenance 

 
   

Periodically clean the printer to maintain the printing quality and avoid failures. It is recommended 

to maintain the printer every 6 months or 1 million lines of printing.

 

 

1

Print head 

When cleaning the thermal dot line on the print head, use a cotton swab with alcohol 
(ethanol, methanol or Isopropyl alcohol) and wipe off stains and dust. 

 
 

   

 

 
                                                                                                     

49

SK1-211/311 

 
 

Paper cover 
sensor

 

 

Thermal dot line 

Paper empty 
sensor

 

    (

2

Platen roller 

     

When cleaning the platen roller, use a dry soft cloth and wipe off the stain with rotating 
the roller. 

 

3

Sensor and peripherals 

     

Clean the stain, dust and paper powder on the paper empty sensor and paper cover 
sensor.

 

 

 
 
 
 
 
 

 

 

Prior to maintenance work, be sure to turn OFF the printer. 

 

Avoid cleaning the print head immediately because the print head is hot. 

      Start maintenance work after the thermal head becomes cool. 

 

Do not touch the print head with fingers directly. It may cause damage by 

   electrostatic discharge and contamination. 

 

Do not touch the thermal head dot line with bare hands or metal objects. 

 

Do not use volatile chemical agents, such as thinner and benzene. 

 

Do not get moisture or spill liquids inside of the printer. 

 

Turn ON the printer only after alcohol is completely dried.

 

Summary of Contents for SK1-211

Page 1: ...Technical Guide KIOSK PRINTER SK1 211 SK1 311 Rev1 1E SK1 211 311...

Page 2: ...oducts Operate this printer only in the manners as described in the Technical guide Otherwise accidents or problems could possibly occur Data are basically temporary they cannot be stored or saved eit...

Page 3: ...printer at the following location It may cause failure Locations with much dust particles water or oil Locations with slanted surfaces or strong vibration Locations with direct sunlight near heating w...

Page 4: ...offee water or any other liquid Do not use the printer in a places where it will be exposed to excess moisture or water spray It may result in electric shock short circuit and failure Do not connect o...

Page 5: ...place When pasting printed pages use water bnased glue starch glue synthetic glue etc The surface of thermal paper has been specially treated with a chemical agent to produce coloring by thermal chem...

Page 6: ...ce 2 3 Inside Structures 2 4 Setting Paper Roll 2 5 Paper near end sensor 2 6 Changing 1 inch core adapter 2 7 Adjust the paper position 2 8 Clear paper jams 3 General specifications 3 1 Specification...

Page 7: ...ty 4 7 LED display 4 8 Memory 5 Bezel Module 5 1 Operating Mode 6 Presenter 6 1 Specifications 6 2 Operating Mode 6 3 Stock space and Exit space 7 Interfaces 7 1 USB 7 2 Serial 7 3 Power supply 8 Labe...

Page 8: ...ll cut Versatile operating environment Available for Windows driver Utility Driver Remote Status monitor and Linux driver Available for Remote Status Monitor Long service life Head 150Km Abrasion resi...

Page 9: ...ithout Q Not available Paper Core Diameter L 25 4mm Without M L 12mm Paper Width 1 58 0mm 2 60 0mm 3 83 0mm Without 1 2 3 80 0mm Sensor 1 Black mark Right 2 Black mark Left 3 Gap sensor 4 Gap sensor B...

Page 10: ...Core Diameter L 25 4mm Without M L 12mm Paper Width Without 58 0mm 1 60 0mm Sensor Without Reflection Sensor Right 1 Reflection Sensor Left 2 Gap Sensor Reflection Sensor Right 3 Gap Sensor Reflectio...

Page 11: ...de External Internal paper end No adhesion No fold External paper front Cut straight and put a seal End mark A red stripe on one side of the paper Width 2 to 5mm Length 500 100mm 2 Printer options It...

Page 12: ...e hole Mmounting the printer on screws Status LED Printer status is shown by LED ramp FEED Switch Feeeding the paper SELECT Switch Use for setting the printer and printing HEX dump Gap sensor adjustme...

Page 13: ...ead Print characters and graphics to thermal papers Paper end sensor Detect paper empty If the sensor detects paper empty the printer stops printing Platen roller Feed the thermal paper on friction wi...

Page 14: ...o holder Use head open lever Press the head open lever to lift the head unit as shown in below Set the paper pulling out the paper end straightforward and close the head unit 2 Auto loading system The...

Page 15: ...ng a fine tipped tool like tweezers Near end sensor Adjusting knob Scale Slide direction Enlarged view 1 inch core adapter Near end sensor Adjusting Knob is set at No 3 when 1 inch core adapter is ins...

Page 16: ...the 1 inch core adapter and pull away in the direction of an arrow below 1 inch core adapter Pull away from the Attachment holder 2 7 Adjust the paper position 1 How to change the position of Holder a...

Page 17: ...ss the head open lever to lift up the print head 3 Remove the jammed paper 4 Close the print head and turn ON the power Press the head open lever to lift up the print head Remove the jammed paper Turn...

Page 18: ...g method Paper Holder Cutter Partial Full cut Interface Serial Max 115 2kbps USB2 0 ASC PC437 850 852 857 858 863 865 866 860 862 864 737 WPC1252 1252_2 1254 1250 1251 Square form of kana the Japanese...

Page 19: ...2D Nippon Paper Industries Core diameter by paper thickness Without presenter Internal 12mm External 18mm 59 to 100 m Without presenter Internal 25 4mm External 31 4mm 100 to 150 m With presenter Inte...

Page 20: ...appears replace the paper roll 2 Head open sensor The head open sensor detects whether the print head is open or closed Once the sensor detects the head open signal the printer stops printing and goes...

Page 21: ...ding on the paper path paper position and tolerances 3 4 Print head and cutter position Print head and cutter position Thermal dot lines on the print head Limited length for feedback Approx 7 0mm Cutt...

Page 22: ...Left Note1 2 3 7 3mm Gap sensor Note1 29 0mm Paper empty 50 2mm Black mark Right Note 1 2 3 72 0mm Note1 Black mark sensor and gap sensor are embedded in the factory as options Note2 Choose the posit...

Page 23: ...ge 1 0mm Reflection sensor Left 4 2mm Gap sensor 19 3mm Reflection sensor Right 54 2mm Note1 Black mark sensor and gap sensor are embedded in the factory as options Note2 Black mark on reverse of ther...

Page 24: ...printing it will temporarily stop printing and feeding paper After the printer receives new data and resumes printing the paper feeding of 1 to 3 lines may become irregular especially if it is printi...

Page 25: ...3 7 Dimensions External dimensions Unit mm SK1 311 model SK1 211 311...

Page 26: ...SK1 211 311...

Page 27: ...SK1 211 model SK1 211 311...

Page 28: ...SK1 311 with paper 83mm 120mm SK1 211 311...

Page 29: ...self test printing Printing method Turn ON the power switch while pressing the FEED switch When the LED lights up and the printer starts printing release the FEED button After completing the self tes...

Page 30: ...ion setting mode to switch register functions in the memory manually Functions are called up by the SELECT and FEED buttons and the printer prints registered functions 1 About memory switching The mem...

Page 31: ...R OFF PRESENTER MODE CLAMP RETRACT Act For Driver INVALID SK1 211 311 INTERFACE SETTING BAUD RATE 115200bps BIT LENGTH 8Bit PARITY Non BUSY CONTROL RTS CTS CTS AVAILABLE INVALID MEMORY SWITCH 0x00 0x2...

Page 32: ...by mode SK1 211 311 ENTER SETTING ENTER COMMON SETTING ENTER INTERFACE SETTING Change the setting of INTERFACE BAUD RATE BIT LENGTH MODE END Finish NO NO Change the setting of COMMON FEED Function set...

Page 33: ...g an error are continuously processed and printing data are not stored When bezel is used this mode is selected SELECT SENSOR Reflection Reflection Transmission Select the mark sensor for label printi...

Page 34: ...ER OFF OFF ON Select reeler mode PRESENTER MODE CLAMP RETRACT CLAMP RETRACT CLAMP EJECT CLAMP ONLY CONTINUOUS Backward collecting operation Forward collecting operation Ejecting operation Continuous e...

Page 35: ...its for printing data by ONLINE Initialization Initialize printer memories The printer goes OFFLINE during initialization and status LED blinks After completing initialization the printer goes standby...

Page 36: ...he power supply voltage and if the problem is not cleared please contact a local dealer 4 LED status LED status Turn ON red and green for 0 1sec Turn OFF for 0 1sec No error signal is detected Status...

Page 37: ...load characters and bit images Users are able to manipulate the area freely Calculate the available memory size due to the limited amount of memory available If there is no available memory erase the...

Page 38: ...A Once setting this mode the printer prints the data on paper continuously ESC v and GS a commands is allowed to detect the information of existing passing paper in the bezel through equipped reflect...

Page 39: ...280mm sec for Paper issuing speed Equip reflection type photo sensor to detect paper Maximum100um 85g m2 for loading paper thickness 6 2 Operating Mode 1 Clamp Retraction Mode Eject Mode During print...

Page 40: ...emoving paper After cutting issuing is stopped until paper is removed Status of paper can be read by a status command 6 3 Stock space and Exit space 1 Allow stock space for paper roll in accordance wi...

Page 41: ...connect of USB 2 D I O USB data 3 D I O USB data 4 N C 5 GND GND 2 Electronic characteristic Parameter Signal Conditions Min Max Unit Power supply voltage VBUS 4 40 5 25 V Input level Differential inp...

Page 42: ...ct 3 RxD Input Serial data input 4 RTS Output Request to send 5 TxD Output Serial data output 6 CTS Input Clear to send 7 DSR DTR loop connect 8 N C 9 GND 10 N C DTR is used to control data transmissi...

Page 43: ...d to control data transmission to the host system Xoff signal is sent to host system if the receiving buffer is filled out curtain level The host side should stop sending data if Xoff signal is receiv...

Page 44: ...valent 1 4 Pin Signal Direction Function 1 2 DC Power supply 3 4 DC Power supply Depending on printing data large peak current runs in the power cable Consider the voltage drop caused by cable impedan...

Page 45: ...e listed in Command Reference 16 Label 2 Label mode There are intermittent label mode and continuous label mode installed in the printer 1 Intermittent label mode Feed each label to the position of th...

Page 46: ...Reverse side Front Print surface Density PCS value 0 9 Paper feed 12mm or more Unit mm If PCS of black marks is less than 0 9 black marks are not sensed and the page might be skipped or the right len...

Page 47: ...56 0 5mm 76 0 5mm Length 25 to 350mm Label gap 3 to 6mm 0 to 6mm Rolling up direction Label surface is outside of a roll Black mark size Width 12mm or more Length 3 to 6mm Density of black mark Ink R...

Page 48: ...a 2 5 or more Upper margin 2 5 or more Lower margin Unit mm The tolerance of the embedded sensor and initial printing position varies about 2mm from calculated position Take into account the tolerance...

Page 49: ...off the stain with rotating the roller 3 Sensor and peripherals Clean the stain dust and paper powder on the paper empty sensor and paper cover sensor Prior to maintenance work be sure to turn OFF th...

Page 50: ...e and service please contact your Sanei local distributors or the following address Sanei Electric Inc Overseas sales division 2 61 1 Ikebukuro Toshima Ku Tokyo 171 0014 Japan TEL 81 3 3986 1188 FAX 8...

Page 51: ...Standard mode Page mode ESC 2 Set the initial linefeed value ESC 3 Set the linefeed value ESC SP Set the right margin GS L Set the left margin Setting only GS W Set the printing area width Setting on...

Page 52: ...aper sensor to output PE signal ESC c 5 Specify or cancel panel switch ESC c 6 Enable Disable paper loading ESC i Full cut ESC m Partial cut GS V Paper cut 9 Response Command Installed in Serial inter...

Page 53: ...ead a software memory switch GS G Specify the stored buffering mode cancel DC2 K Set the memory switch 13 Barcode Command Command Standard mode Page mode GS H Set the HRI character printing GS h Set t...

Page 54: ...10 2 Data code table PC437 SK1 211 311...

Page 55: ...KATAKANA SK1 211 311...

Page 56: ...PC850 SK1 211 311...

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