SSD (Formerly FFD) Ultra ATA 2.5"
42
Product Specification and User Manual
41-PS-0104-00 Rev. 2.3
12. G
ETTING
H
ELP
If you need technical assistance with the installation and/or configuration of your SSD, contact
one of the sources listed on the contact page. Before you call, please be sure to have the
following information available for the customer support representative:
Product and serial number of your SSD.
Description of computer hardware (manufacturer, model, attached devices, etc.).
Description of your ATA host adapter and associated drivers.
Description of your software (operating system, version, application software, etc.).
A complete description of the problem.
The exact wording of any error messages.
Before contacting SanDisk directly, first contact your dealer. If your dealer cannot provide the
help you need, you can obtain technical support directly from SanDisk at one of the numbers
listed on the contact page.