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COMPLIANCE AND WARRANTY INFORMATION

LIMITED WARRANTY - EXCEPT AUSTRALIA

Warranty Information
This SanDisk Professional device is covered by a 5-year limited warranty 

(or 5-year warranty in regions not recognizing “limited”) from the date 

of purchase, subject to the applicable warranty terms and conditions, as 

defined in www.sandisk.com/wug.
How to Make a Warranty Claim
Please go to www.sandiskprofessional.com and select “support” for more 

information on making a warranty claim (SanDisk Professional Support 

Page).
If it is determined that your product may be defective, you will receive an 

RMA (Return Material Authorization) and product return instructions. You 

are responsible for any expenses associated with a claim under SanDisk 

Professional’s Limited Warranty.
You must send your product in a secure, prepaid package, to the address 

provided with your RMA number. Proof of purchase is required for all 

warranty claims.

LIMITED WARRANTY - AUSTRALIA

Warranty Information
SanDisk Professional warrants to the end user, that this product, excluding 

content and or software supplied with or on the product, will be free from 

material defects in manufacture, will conform to SanDisk Professional’s 

published product specifications and be fit for normal use for a period of 

5 years from the date of purchase, provided that the product is legally 

placed on the market.
When making a claim under this Limited Warranty, SanDisk Professional 

may at its option repair this product or provide you with an equivalent 

product; and if unable to repair or replace the product, will refund the 

purchase price. The full terms of SanDisk Professional’s warranty and 

warranty period are available at: www.sandisk.com/wug.
Warrantor Details
Western Digital Technologies, Inc., 951 SanDisk Drive, Milpitas, CA 95035, 

U.S.A.
Tel: 1 (800) 275-4932 (US local toll free) or 1 (310) 449-4599 (US)

Compliance and Warranty Information

SanDisk Professional

User Manual

15

Summary of Contents for G-RAID MIRROR

Page 1: ...G RAID MIRROR User Manual...

Page 2: ...ACCESSING SUPPORT For online technical support visit https www westerndigital com support To speak with technical support visit https www westerndigital com support international phone numbers...

Page 3: ...tus 6 Drive LED Status 7 RAID Setup 7 RAID Mode Setting 8 RAID Configurations 8 Changing RAID Configuration 9 Initialize G RAID MIRROR for macOS 9 Reformatting the G RAID MIRROR 10 Inserting a PRO BLA...

Page 4: ...US and Canada 17 Regulatory Compliance CE 17 Regulatory Compliance Austria 17 Regulatory Compliance Japan 18 Regulatory Compliance Korea 18 Regulatory Compliance China 18 Regulatory Compliance Taiwan...

Page 5: ...speeds PRO BLADE SSD Mag sold separately CHANGE HARDWARE RAID SETTING ON DEVICE Easily change the RAID mode setting from default RAID 1 to RAID 0 or JBOD by flipping a switch no need to download an ap...

Page 6: ...Do not block any of the enclosure s ventilation slots Do not use this product as a portable device Handle the SanDisk Professional device using its edge or frame Do not remove damage or cover any devi...

Page 7: ...for the G RAID MIRROR device 2 PRO BLADE SSD Mag Slot LED This LED indicates the PRO BLADE SSD Mag slot activity 3 PRO BLADE SSD Mag Slot This front slot provides compatibility with a PRO BLADE SSD M...

Page 8: ...right hand side to connect the G RAID MIRROR to the host computer system Use the port on the left hand side to daisy chain another Thunderbolt 3 device SIDE ANCHORS Reference illustration 2 3 below 1...

Page 9: ...Technical Specifications SanDisk Professional User Manual 5...

Page 10: ...G RAID MIRROR has multiple front LED lights One indicates the status of an inserted PRO BLADE SSD Mag sold separately another indicates the System Status and behind the front cover are LED lights tha...

Page 11: ...D Status with the corresponding System LED status Table 2 Drive LED Status System LED Drive 1 LED Drive 2 LED RAID Status Red and White Blinking White Blinking Solid White Blue Blue Power On Red Red B...

Page 12: ...ct the current RAID setting RAID Configurations The G RAID MIRROR supports RAID 0 RAID 1 and JBOD The default or pre configured setting is RAID 1 Warning Changing the RAID configuration will result in...

Page 13: ...h for 10 seconds The front LED blinking fast indicates that RAID mode change has registered 4 Turn the unit off then back on for the new RAID setting to take affect 5 Re initialize the drive Initializ...

Page 14: ...systems but can be reformatted for use with Windows 10 and higher Caution Reformatting the device will erase all of its contents If you have saved files on the device back them up to another file sto...

Page 15: ...macOS Users running macOS can simply drag the device icon to the Trash before disconnecting it Windows Windows has a Safely Remove Hardware and Eject Media icon in the system tray which when used ens...

Page 16: ...R device during the rebuild process Drive Replacement G RAID MIRROR drive replacement 1 Open and remove the front cover on the G RAID MIRROR by pressing on the raised 3 dot locations highlighted in il...

Page 17: ...rive tray just above the RAID LED light b Pulling on the center handle of the drive tray 4 Attached the drive tray to the replacement drive making sure to carefully align the four mounting points on t...

Page 18: ...after this the rebuild process should automatically begin with the drive RAID LED status on both drive trays blinking purple or what may look like alternating red and blue blinks 2 The rebuild of the...

Page 19: ...mber Proof of purchase is required for all warranty claims LIMITED WARRANTY AUSTRALIA Warranty Information SanDisk Professional warrants to the end user that this product excluding content and or soft...

Page 20: ...der the Australian Consumer Law You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage You are also entitled to have t...

Page 21: ...of this equipment to the applicable Council Directives of the European Union including the EMC Directive 2014 30 EU the Low Voltage Directive 2014 35 EU and the RoHS Directive 2011 65 EU as amended b...

Page 22: ...weniger gem EN ISO 7779 falls nicht anders gekennzeichnet oder spezifiziert Regulatory Compliance Japan Regulatory Compliance Korea Regulatory Compliance China Regulatory Compliance Taiwan CNS 15936...

Page 23: ...Compliance and Warranty Information SanDisk Professional User Manual 19...

Page 24: ...g Slot 3 R RAID 1 Rebuild 11 RAID Configurations 8 RAID Mode Setting 8 RAID Mode Switches 3 RAID Settings 7 RAID Setup 7 Rear Connectivity 3 Rear Ports 3 Reformatting for Windows 10 Regulatory Complia...

Page 25: ...emark or trademark of Microsoft Corporation in the United States and or other countries USB C and USB Type C are trademarks of USB Implementers Forum Kensington is a registered trademark or trademark...

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