Contents
4.1.3.
Clearing paper jams ..................................................................................................... 4 − 4
4.1.4.
Useful menu item for service ......................................................................................... 4 − 8
4.1.5.
Periodic Defective Image .............................................................................................. 4 − 10
4.1.6.
Useful management tools .............................................................................................. 4 − 11
4.1.6.1.
Using Samsung Easy Printer Manager (Windows and Macintosh only) .................... 4 − 11
4.1.6.2.
Using Samsung Printer Status (Windows only) ................................................... 4 − 13
4.1.6.3.
Using SyncThru Web Service (SWS) ................................................................ 4 − 14
4.1.7.
Updating Firmware ...................................................................................................... 4 − 16
4.1.7.1.
Update the firmware by using the USB port........................................................ 4 − 16
4.1.7.2.
Update the firmware by using the network.......................................................... 4 − 17
4.1.8.
Tech Mode (Diagnostic Mode) ....................................................................................... 4 − 19
4.2.
Troubleshooting ...................................................................................................................... 4 − 23
4.2.1.
Procedure of checking the symptoms............................................................................... 4 − 23
4.2.1.1.
Basic Check List ........................................................................................... 4 − 24
4.2.2.
Error Code and Troubleshooting..................................................................................... 4 − 25
4.2.3.
Image quality problems ................................................................................................ 4 − 44
5.
System Diagram................................................................................................................................ 5 − 1
5.1.
Block Diagram ........................................................................................................................ 5 − 1
5.2.
Connection Diagram................................................................................................................. 5 − 2
6.
Reference Information........................................................................................................................ 6 − 1
6.1.
Tool for Troubleshooting ........................................................................................................... 6 − 1
6.2.
Glossary................................................................................................................................. 6 − 2
6.3.
The Sample Pattern for the Test .................................................................................................. 6 − 8
6.4.
Document Revision List............................................................................................................ 6 − 9
iii
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