Samsung WF461ABP/XAA Fast Track Troubleshooting Download Page 7

28 _ Troubleshooting

Error Type

For USA

Causes

Remarks

LED

LCD

Heater Error

Hr

(Heater 

Relay)

-  The washing heater is short-circuited or has a wire 

disconnected.

-  The washing heater in the tub has an error. (Contact 

error, temperature sensor fault)

-  If the water level sensor operates without water 

because water is frozen or for any other reason and 

the temperature sensor engaged at the bottom to 

prevent overheating for the washing heater detects a 

temperature of 100 to 150 ˚C, the washing machine 

turns the input power off.

If the heater has 

no error, this 

occurs because 

of a PBA relay 

malfunction.

-  This error occurs when the red temperature sensor 

at the center of the dry heater operates (at a 

temperature higher than 145 ˚C) 

:  Corrective action – Press the button at the center 

lightly. The washing machine will operate normally.

  Alternatively, replace the temperature sensor if the 

temperature sensing is unstable because of functional 

degradation.

-  This occurs when the steam function does not 

operate normally.

-  This error does not occur in existing drum products. 

Check whether the product is a steam model

Water 

Leakage Error

LE

-  Heater engagement fault (out of place)

-  The air hose is out of place and water leakage occurs 

during the spin cycle.

-  The tub back at the safety bolts fixing part is broken.

-  Water leakage occurs at the front with foaming 

because of too much detergent

-  Water leakage occurs because the connecting hose 

to the detergent drawer is connected incorrectly.

-  The drain pump filter cover is engaged incorrectly. 

-  Water leakage occurs at the drain hose.

-  The duct condensing holding screws are worn.

-  The nozzle-diaphragm is engaged in the opposite 

direction or the rubber packaging is omitted.

-  Water leakage occurs because the screws that 

hold the tub back and front in place are fastened 

incorrectly.

-  The leakage sensor is faulty.

Overflow 

Error

OE

-  Water is supplied continually because the water level 

detection does not work.

-  Because the drain hose is clogged and there is 

an injection error (at a narrow section), the water 

level detection does not work and water is supplied 

continually.

-  Water is supplied continually because of freezing or 

because there is foreign material in the water supply 

valve.

-  This error may occur when the water level sensor is 

degraded.

This error 

occurs because 

the water level 

sensor terminal 

is out of place.

Temperature 

Sensor Error 

tE

-  The washing heater in the tub has an error. (Contact 

error, temperature sensor fault)

-  The connector is connected incorrectly or is 

disconnected.

-  If the water level sensor operates without water 

because the water is frozen or for any other reason 

and the temperature sensor engaged at the bottom to 

prevent overheating for the washing heater detects a 

temperature of 100 to 150 ˚C, the washing machine 

turns the input power off.

Heater sensor 

fault
: When the 

connector is 

connected 

incorrectly or 

has a wire 

disconnected or 

contact error

Summary of Contents for WF461ABP/XAA

Page 1: ...ay Start Extra Rinse button to continue Cycle Count Press the Signal button to see how many times the unit was used Soft Ware Press the Soil button to see the software ver sion information Fault Code Test Press the Spin button to view the stored fault codes then turn Jog Dial to view error codes Push Start Pause while the code is displayed to view the number of cycles since the error occurred Push...

Page 2: ......

Page 3: ... UNLOCK 3 NC CN2 1 FAN CONTROL W Phase 2 NC 3 FAN CONTROL V Phase 4 NC 5 FAN CONTROL U Phase CN3 1 5V 2 Hole Sensor Signal 3 Hole Sensor Signal 4 GND CN10 1 NC 2 BUBBLE PUMP 3 DRAIN_PUMP 4 DOOR_UNLOCK 5 DOOR_LOCK 6 DRY VALVE 7 PRE VALVE 8 COOL VALVE 9 HOT VALVE 10 BLEACH VALVE CN10 1 TXD 2 RXD 3 RESET 4 5V 5 GND 6 15V 7 NC 8 WATER LEVEL 9 RELAY WATCHDOG CN4 1 5V 2 NC 3 DDI 4 DCK 5 DMS 6 DRST 7 FLM...

Page 4: ...PM terminal of the main PBA is not connected The DD motor cover is out of place The PCB housing terminal is not connected PBA fault DD motor fault This error occurs because of restrained revolutions This error occurs when an interference is generated due to too much laundry etc Water Supply Error nF Foreign material is entering the water supply valve The water supply valve terminal is not connecte...

Page 5: ... connections between the sub and main PBAs carefully Check for incorrect or loose connections etc Remove the sub PBA C Panel and check for any faulty soldering Switch Error Main Relay Error E2 The Power button is pressed continually for more than 30 Seconds A switch is jammed or stuck due to be pressed unevenly due to deformation of the control panel or button This error may occur when the screws ...

Page 6: ...er the door open operation dL During operation This occurs in the Boil wash because the door is pushed due to a pressure difference from internal temperature changes When the door is not locked after the door close operation LO Unlock Fail The door lock switch terminal is connected incorrectly The door lock switch terminal is broken This occurs intermittently because of an electric wire leakage Ma...

Page 7: ...too much detergent Water leakage occurs because the connecting hose to the detergent drawer is connected incorrectly The drain pump filter cover is engaged incorrectly Water leakage occurs at the drain hose The duct condensing holding screws are worn The nozzle diaphragm is engaged in the opposite direction or the rubber packaging is omitted Water leakage occurs because the screws that hold the tu...

Page 8: ...he user manual Foaming Detected SUdS This occurs when too much foaming is detected It is also displayed while foaming is removed When the removal is finished the normal cycle proceeds Sud or SUdS is displayed when too much foaming is detected and End is displayed when the removal of the foaming is finished This is one of the normal operations It is an error for preventing non sensing faults ...

Page 9: ...hed out into the tub at the beginning of the wash ing Also its compartment is washed again during the following rinse cycle removing any remnants Location considerations Do not install your washer in areas where water may freeze since your washer will always maintain some water in its water valve pump and hose areas This can cause damage the belts the pump hoses and other components Operating temp...

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