Samsung WF461ABP/XAA Fast Track Troubleshooting Download Page 4

Troubleshooting _ 25

4.  TROUBLESHOOTING

4-1.  ERROR MODES

► 

This is a washer integrated error mode. For detailed information, refer to the general repair scripts.

Error Type

For USA

Causes

Remarks

LED

LCD

Water Level 

Sensor

461

1E

-  The part of the hose where the water level sensor is 

located is damaged (punctured). 

-  The hose is clogged with foreign material.
-  The hose is folded.
-  Too much lubricant has been applied to the insertion 

part of the air hose. 

-  Hose engagement error (disengaged)
-  Part fault (Faulty internal soldering)
-  The water level sensor terminal is disengaged.
-  Main PBA fault.

Motor Driving 

Error and Hall 

Sensor Error

3E

-  The PBA connector terminal is not connected.
-  The motor spin net is not engaged.
-  The motor’s internal coil is damaged (short-circuited 

or cut)

-  The hall sensor terminal is not connected.
-  Foreign material (a screw) has entered the motor.
-  Motor overloaded due to too much laundry (Non-

sensing)

-  The motor hall sensor terminal is not connected.
-  PBA fault
-  The motor driving error from the PBA is weak.

:  Unstable relay operation, etc.

-  This occurs due to erroneous operating signals from 

the motor hall sensor.

-  The IPM terminal of the main PBA is not connected.
-  The DD motor cover is out of place.
-  The PCB housing terminal is not connected.
-  PBA fault
-  DD motor fault

This error 

occurs because 

of restrained 

revolutions 
This error 

occurs when an 

interference is 

generated due 

to too much 

laundry, etc. 

Water Supply 

Error

nF

-  Foreign material is entering the water supply valve.
-  The water supply valve terminal is not connected. 

(Wire disconnected)

-  The warm water and rinse connectors are wrongly 

connected to each other.

-  This occurs if the PCB terminal from the drain hose 

to the detergent drawer is not connected. Check 

whether the transparent hose is folded or torn.

If this error 

occurs in the 

Wool course

-  The cold and warm water supply hoses are wrongly 

engaged into each other.

The water 

supplied for 1 

minute drying 

the drying cycle 

is 0.3 ~ 0.4 L.

nF1

-  The water temperature is sensed as higher than 50 ˚C 

in the Wool or Lingerie or Delicates courses.

Drain Error

nd

-  The pump motor impeller is damaged internally.
-  The wrong voltage (220 V → 110 V) is supplied to the 

parts.

-  Part fault
-  This occurs due to freezing in the winter season
-  The drain hose is clogged. (Injection error, foreign 

material) 

-  Clogged with foreign material
-  The water pump terminal is not connected: rubber 

band, bills, cotton, hair pins, coins have collected 

inside the drain pump ASSY. 

Summary of Contents for WF461ABP/XAA

Page 1: ...ay Start Extra Rinse button to continue Cycle Count Press the Signal button to see how many times the unit was used Soft Ware Press the Soil button to see the software ver sion information Fault Code Test Press the Spin button to view the stored fault codes then turn Jog Dial to view error codes Push Start Pause while the code is displayed to view the number of cycles since the error occurred Push...

Page 2: ......

Page 3: ... UNLOCK 3 NC CN2 1 FAN CONTROL W Phase 2 NC 3 FAN CONTROL V Phase 4 NC 5 FAN CONTROL U Phase CN3 1 5V 2 Hole Sensor Signal 3 Hole Sensor Signal 4 GND CN10 1 NC 2 BUBBLE PUMP 3 DRAIN_PUMP 4 DOOR_UNLOCK 5 DOOR_LOCK 6 DRY VALVE 7 PRE VALVE 8 COOL VALVE 9 HOT VALVE 10 BLEACH VALVE CN10 1 TXD 2 RXD 3 RESET 4 5V 5 GND 6 15V 7 NC 8 WATER LEVEL 9 RELAY WATCHDOG CN4 1 5V 2 NC 3 DDI 4 DCK 5 DMS 6 DRST 7 FLM...

Page 4: ...PM terminal of the main PBA is not connected The DD motor cover is out of place The PCB housing terminal is not connected PBA fault DD motor fault This error occurs because of restrained revolutions This error occurs when an interference is generated due to too much laundry etc Water Supply Error nF Foreign material is entering the water supply valve The water supply valve terminal is not connecte...

Page 5: ... connections between the sub and main PBAs carefully Check for incorrect or loose connections etc Remove the sub PBA C Panel and check for any faulty soldering Switch Error Main Relay Error E2 The Power button is pressed continually for more than 30 Seconds A switch is jammed or stuck due to be pressed unevenly due to deformation of the control panel or button This error may occur when the screws ...

Page 6: ...er the door open operation dL During operation This occurs in the Boil wash because the door is pushed due to a pressure difference from internal temperature changes When the door is not locked after the door close operation LO Unlock Fail The door lock switch terminal is connected incorrectly The door lock switch terminal is broken This occurs intermittently because of an electric wire leakage Ma...

Page 7: ...too much detergent Water leakage occurs because the connecting hose to the detergent drawer is connected incorrectly The drain pump filter cover is engaged incorrectly Water leakage occurs at the drain hose The duct condensing holding screws are worn The nozzle diaphragm is engaged in the opposite direction or the rubber packaging is omitted Water leakage occurs because the screws that hold the tu...

Page 8: ...he user manual Foaming Detected SUdS This occurs when too much foaming is detected It is also displayed while foaming is removed When the removal is finished the normal cycle proceeds Sud or SUdS is displayed when too much foaming is detected and End is displayed when the removal of the foaming is finished This is one of the normal operations It is an error for preventing non sensing faults ...

Page 9: ...hed out into the tub at the beginning of the wash ing Also its compartment is washed again during the following rinse cycle removing any remnants Location considerations Do not install your washer in areas where water may freeze since your washer will always maintain some water in its water valve pump and hose areas This can cause damage the belts the pump hoses and other components Operating temp...

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