Samsung WF461ABP/XAA Fast Track Troubleshooting Download Page 5

26 _ Troubleshooting

Error Type

For USA

Causes

Remarks

LED

LCD

Power Error

-  Check the consumer’s power conditions.

:  Make sure to check the operating voltage. Connect 

a tester to the internal power terminals during the 

Boil or Dry operations and observe the washing 

machine’s operation carefully.

:  Check the voltages. (An error occurs when under 

or over voltage is supplied.)

:  Check whether a plug receptacle is used. When 

the connecting wire is 1m, a momentary low 

voltage may drop up to 10 V

-  Main PBA fault (sometimes)

Communication 

Error

-

-  The signals between the sub and main PBAs are not 

sensed because of commuication error.

-  Check the connector connections between the sub 

and main PBAs carefully.

 

→ Check for incorrect or loose connections, etc.

-  Remove the sub PBA C/Panel and check for any 

faulty soldering.

Switch Error

(Main Relay 

Error)

E2

-  The Power button is pressed continually (for more 

than 30 Seconds).

-  A switch is jammed or stuck due to be pressed 

unevenly due to deformation of the control panel or 

button.

-  This error may occur when the screws that hold the 

sub PBA in place are tightened too much. 

-  A button other than the Power button is continually 

pressed (for more than 30 seconds).

-  Deformation of an internal plastic injection part
-  A screw for assembling the sub PBA is tightened too 

much.

Sr

-  The main relay of the PBA is short-circuited.

-  The main relay terminal is connected incorrectly.

  (The terminal is bent and contact cannot be made.)

When the 

PBA motor 

relay does not 

operate

Summary of Contents for WF461ABP/XAA

Page 1: ...ay Start Extra Rinse button to continue Cycle Count Press the Signal button to see how many times the unit was used Soft Ware Press the Soil button to see the software ver sion information Fault Code Test Press the Spin button to view the stored fault codes then turn Jog Dial to view error codes Push Start Pause while the code is displayed to view the number of cycles since the error occurred Push...

Page 2: ......

Page 3: ... UNLOCK 3 NC CN2 1 FAN CONTROL W Phase 2 NC 3 FAN CONTROL V Phase 4 NC 5 FAN CONTROL U Phase CN3 1 5V 2 Hole Sensor Signal 3 Hole Sensor Signal 4 GND CN10 1 NC 2 BUBBLE PUMP 3 DRAIN_PUMP 4 DOOR_UNLOCK 5 DOOR_LOCK 6 DRY VALVE 7 PRE VALVE 8 COOL VALVE 9 HOT VALVE 10 BLEACH VALVE CN10 1 TXD 2 RXD 3 RESET 4 5V 5 GND 6 15V 7 NC 8 WATER LEVEL 9 RELAY WATCHDOG CN4 1 5V 2 NC 3 DDI 4 DCK 5 DMS 6 DRST 7 FLM...

Page 4: ...PM terminal of the main PBA is not connected The DD motor cover is out of place The PCB housing terminal is not connected PBA fault DD motor fault This error occurs because of restrained revolutions This error occurs when an interference is generated due to too much laundry etc Water Supply Error nF Foreign material is entering the water supply valve The water supply valve terminal is not connecte...

Page 5: ... connections between the sub and main PBAs carefully Check for incorrect or loose connections etc Remove the sub PBA C Panel and check for any faulty soldering Switch Error Main Relay Error E2 The Power button is pressed continually for more than 30 Seconds A switch is jammed or stuck due to be pressed unevenly due to deformation of the control panel or button This error may occur when the screws ...

Page 6: ...er the door open operation dL During operation This occurs in the Boil wash because the door is pushed due to a pressure difference from internal temperature changes When the door is not locked after the door close operation LO Unlock Fail The door lock switch terminal is connected incorrectly The door lock switch terminal is broken This occurs intermittently because of an electric wire leakage Ma...

Page 7: ...too much detergent Water leakage occurs because the connecting hose to the detergent drawer is connected incorrectly The drain pump filter cover is engaged incorrectly Water leakage occurs at the drain hose The duct condensing holding screws are worn The nozzle diaphragm is engaged in the opposite direction or the rubber packaging is omitted Water leakage occurs because the screws that hold the tu...

Page 8: ...he user manual Foaming Detected SUdS This occurs when too much foaming is detected It is also displayed while foaming is removed When the removal is finished the normal cycle proceeds Sud or SUdS is displayed when too much foaming is detected and End is displayed when the removal of the foaming is finished This is one of the normal operations It is an error for preventing non sensing faults ...

Page 9: ...hed out into the tub at the beginning of the wash ing Also its compartment is washed again during the following rinse cycle removing any remnants Location considerations Do not install your washer in areas where water may freeze since your washer will always maintain some water in its water valve pump and hose areas This can cause damage the belts the pump hoses and other components Operating temp...

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