Samsung WF461ABP/XAA Fast Track Troubleshooting Download Page 1

Fast Track Troubleshooting 

Model:                   
WF461ABP/XAA           
WF461ABW/XAA   

 

Revision Date 4-30-2012 

 

Quick Test Mode 

To enter press Spin, 

Soil, & Power                     

simultane-

ously  with the power off.   

 

1. All LED’s light up and the washer beeps as it  
enters the Quick Test Mode.

 

2. After the displaying the software version, LCD 
will display Model information. If EEEE is displayed 
the PCB ass’y is defective. 

 

4. When the version is displayed, turn the Jog-Dial 
CCW so that the “TST” is displayed. Press the fol-
lowing keys to test the various components: 

 

Press 

Temp Key 

to cycle through the Water Valves 

circuit test (lock the door first) in this order: Pre-Wash, 
Bleach, Cold Main, Hot, & Steam, then off. 
 
Press 

Spin Key 

to test Door Lock/Unlock circuit

 

 

Press 

Steam Level Key 

to test Circulation/Drain Pump. 

  

Press

 Soil Key 

to test the Water/Steam Heater. 

 
Press 

My Cycle 

to test the Blower motor

 

  

When either 

Test or Spin 

is displayed on the LCD, 

press 

Start/Pause key 

to conduct the motor test.  

Service Mode:  

This mode allows more detailed operation tests and 

troubleshooting, to enter press 

Signal & Extra Rinse                          

simultaneously with the power on.   

 

While in Service Mode the following tests   can be per-

formed: 

Quick Spin Test =

 

Delay Start & Extra Rinse:    This accel-

erates the drum motor from 0 to maximum RPM over a 

few minutes. Note: Stay with the washer during this test, 

out of balance detection may be bypassed. 

Press the 

Start/

Pause 

button during the test to hold its spinning speed for 10 

minutes before going back to Quick Spin Test Mode. Press 

and hold the 

Delay Start 

&

 

Extra Rinse 

button to continue.

 

Cycle Count = 

Press the Signal button to see how many 

times 

the unit was used  

Soft Ware # = 

Press the 

Soil 

button to see the software ver-

sion 

information

 

Fault Code Test = 

Press the 

Spin

 button to view the stored 

fault codes  – then turn 

Jog Dial 

to view error codes (Push 

Start/Pause 

while the code is displayed to view the number of 

cycles since the error occurred, Push 

Start/Pause 

to go back 

to faults) 

Peripheral (Main PCB) input Tests:  

1. 

Select Extra Wash. Then turn the Jog-Dial

 

so that the 

Heavy Duty LED

 is turned on. Next, press the 

Start/Pause 

Key. The Water Temperature will be displayed in Fahrenheit. 

2. 

Select Extra Wash. Then turn the Jog-Dial

 

so that the  

Permanent Press LED

 is turned on. The door status will be 

displayed (OP if open, CL if closed). 

3. 

Select Extra Wash. Then turn the Jog-Dial

 

so that the 

Sani-

tize LED

 is turned on. The door lock Switch status will be dis-

played (UL if unlocked, Lo if locked).

 

4. 

Select Extra Wash. Then turn the Jog-Dial

 

so that the 

Bed-

ding Plus

 is turned on. The Water Frequency will be dis-

played.

 

IMPORTANT SAFETY NOTICE

 – 

“For Technicians Only”

  This service data sheet is 

intended for use by persons having electrical, electronic, and mechanical experience 
and knowledge at a level generally considered acceptable in the appliance repair trade.  
Any attempt to repair a major appliance may result in personal injury and property 
damage.  The manufacturer or seller cannot be responsible, nor assume any liability for 
injury or damage of any kind arising from the use of this data sheet. 

EEPROM Clear Check 

Power off, Press Delay Start, Signal and Power Key at 
the same time.  Good = Good   Fail = FAiL 

All memory will be cleared, including Fault Codes  

Summary of Contents for WF461ABP/XAA

Page 1: ...ay Start Extra Rinse button to continue Cycle Count Press the Signal button to see how many times the unit was used Soft Ware Press the Soil button to see the software ver sion information Fault Code Test Press the Spin button to view the stored fault codes then turn Jog Dial to view error codes Push Start Pause while the code is displayed to view the number of cycles since the error occurred Push...

Page 2: ......

Page 3: ... UNLOCK 3 NC CN2 1 FAN CONTROL W Phase 2 NC 3 FAN CONTROL V Phase 4 NC 5 FAN CONTROL U Phase CN3 1 5V 2 Hole Sensor Signal 3 Hole Sensor Signal 4 GND CN10 1 NC 2 BUBBLE PUMP 3 DRAIN_PUMP 4 DOOR_UNLOCK 5 DOOR_LOCK 6 DRY VALVE 7 PRE VALVE 8 COOL VALVE 9 HOT VALVE 10 BLEACH VALVE CN10 1 TXD 2 RXD 3 RESET 4 5V 5 GND 6 15V 7 NC 8 WATER LEVEL 9 RELAY WATCHDOG CN4 1 5V 2 NC 3 DDI 4 DCK 5 DMS 6 DRST 7 FLM...

Page 4: ...PM terminal of the main PBA is not connected The DD motor cover is out of place The PCB housing terminal is not connected PBA fault DD motor fault This error occurs because of restrained revolutions This error occurs when an interference is generated due to too much laundry etc Water Supply Error nF Foreign material is entering the water supply valve The water supply valve terminal is not connecte...

Page 5: ... connections between the sub and main PBAs carefully Check for incorrect or loose connections etc Remove the sub PBA C Panel and check for any faulty soldering Switch Error Main Relay Error E2 The Power button is pressed continually for more than 30 Seconds A switch is jammed or stuck due to be pressed unevenly due to deformation of the control panel or button This error may occur when the screws ...

Page 6: ...er the door open operation dL During operation This occurs in the Boil wash because the door is pushed due to a pressure difference from internal temperature changes When the door is not locked after the door close operation LO Unlock Fail The door lock switch terminal is connected incorrectly The door lock switch terminal is broken This occurs intermittently because of an electric wire leakage Ma...

Page 7: ...too much detergent Water leakage occurs because the connecting hose to the detergent drawer is connected incorrectly The drain pump filter cover is engaged incorrectly Water leakage occurs at the drain hose The duct condensing holding screws are worn The nozzle diaphragm is engaged in the opposite direction or the rubber packaging is omitted Water leakage occurs because the screws that hold the tu...

Page 8: ...he user manual Foaming Detected SUdS This occurs when too much foaming is detected It is also displayed while foaming is removed When the removal is finished the normal cycle proceeds Sud or SUdS is displayed when too much foaming is detected and End is displayed when the removal of the foaming is finished This is one of the normal operations It is an error for preventing non sensing faults ...

Page 9: ...hed out into the tub at the beginning of the wash ing Also its compartment is washed again during the following rinse cycle removing any remnants Location considerations Do not install your washer in areas where water may freeze since your washer will always maintain some water in its water valve pump and hose areas This can cause damage the belts the pump hoses and other components Operating temp...

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